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Old Stone Inn Boutique Hotel

4.0 star property

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Photo gallery for Old Stone Inn Boutique Hotel

Exterior
Indoor pool, sun loungers
Lobby
Reception
Breakfast, dinner, brunch served; local and international cuisine

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
6080 Fallsview Blvd., Niagara Falls, ON, L2G 3V5
  • Place, Skylon Tower
    ‪3 min walk‬
  • Place, Fallsview Casino
    ‪6 min walk‬
  • Place, Clifton Hill
    ‪10 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪35 min drive‬

Room options

Main Mill Luxury King Room

  • Sleeps 2

View all photos for Superior Room, 1 King Bed, Courtyard View

Superior Room, 1 King Bed, Courtyard View | Blackout drapes, free cribs/infant beds, rollaway beds, free WiFi

Superior Room, 1 King Bed, Courtyard View

8.2 out of 10
Very good
(13 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Main Mill Luxury Room 1 King Bed

Blackout drapes, free cribs/infant beds, rollaway beds, free WiFi

Traditional Main Mill Luxury Room 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Deluxe Room, 2 Queen Beds, Courtyard View

Blackout drapes, free cribs/infant beds, rollaway beds, free WiFi

Deluxe Room, 2 Queen Beds, Courtyard View

7.8 out of 10
Good
(37 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Suite, 1 King Bed, Jetted Tub

Luxury Suite, 1 King Bed, Jetted Tub | Blackout drapes, free cribs/infant beds, rollaway beds, free WiFi

Luxury Suite, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Historic Main Mill, Superior Room, 2 Queen Beds

Blackout drapes, free cribs/infant beds, rollaway beds, free WiFi

Historic Main Mill, Superior Room, 2 Queen Beds

8.6 out of 10
Excellent
(17 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Traditional Main Mill Superiour Room 1 King Bed, Fireplace

Blackout drapes, free cribs/infant beds, rollaway beds, free WiFi

Traditional Main Mill Superiour Room 1 King Bed, Fireplace

8.6 out of 10
Excellent
(20 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Traditional Main Mill Luxury Room 1 King Bed, Fireplace

Blackout drapes, free cribs/infant beds, rollaway beds, free WiFi

Traditional Main Mill Luxury Room 1 King Bed, Fireplace

8.4 out of 10
Very good
(26 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Superior Room, 2 Queen Beds - Courtyard Interior

Blackout drapes, free cribs/infant beds, rollaway beds, free WiFi

Superior Room, 2 Queen Beds - Courtyard Interior

7.8 out of 10
Good
(35 reviews)
  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • City view

Main Mill Superior King Room With Fireplace

  • Sleeps 2

Main Mill Luxury King Room With Fireplace

  • Sleeps 2

View all photos for Deluxe Room, 2 Queen Beds, Courtyard View, Ground Floor

Blackout drapes, free cribs/infant beds, rollaway beds, free WiFi

Deluxe Room, 2 Queen Beds, Courtyard View, Ground Floor

7.8 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Historic Main Mill, Superior Room, 2 Queen Beds

Blackout drapes, free cribs/infant beds, rollaway beds, free WiFi

Historic Main Mill, Superior Room, 2 Queen Beds

7.0 out of 10
Good
(7 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe 2 Queen Room With Courtyard View_1

  • Sleeps 4

View all photos for Deluxe 2 Queen Room With Courtyard View_2,3

Blackout drapes, free cribs/infant beds, rollaway beds, free WiFi

Deluxe 2 Queen Room With Courtyard View_2,3

  • Sleeps 4

View all photos for Main Mill Superior 2 Queen Room With Fireplace

Blackout drapes, free cribs/infant beds, rollaway beds, free WiFi

Main Mill Superior 2 Queen Room With Fireplace

  • Sleeps 4

Main Mill Luxury Suite

  • Sleeps 3

Main Mill Superior 2 Queen Room

  • Sleeps 4

Superior King Room With Interior Courtyard View

  • Sleeps 2

Superior 2 Queen Room With Interior Courtyard View

  • Sleeps 4

Similar properties

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Niagara Fallsview Hotel
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4.1 out of 5, Very Good, 3,472 reviews
$76 nightly
The price is $90
Jan 29 - Jan 30
Total with taxes and fees
Niagara Fallsview Hotel

About the neighborhood

Niagara Falls

Old Stone Inn Boutique Hotel is centrally located in Niagara Falls, a 3-minute walk from Skylon Tower and 6 minutes by foot from Fallsview Casino. .This hotel is 0.6 mi (0.9 km) from Clifton Hill and 0.7 mi (1.1 km) from Niagara SkyWheel.

What's nearby

  • Skylon Tower - 3 min walk - 0.2 miles
  • OLG Stage at Fallsview Casino - 5 min walk - 0.3 miles
  • Fallsview Casino - 6 min walk - 0.4 miles
  • Clifton Hill - 10 min walk - 0.6 miles
  • Niagara SkyWheel - 10 min walk - 0.6 miles

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 8 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 38 min drive

Restaurants

  • ‪Skylon Tower - ‬3 min walk
  • ‪Overtime Sports Lounge - ‬6 min walk
  • ‪Tim Hortons - ‬8 min walk
  • ‪Niagara Brewing Company Taproom - ‬8 min walk
  • ‪Skylon Tower Revolving Dining Room - ‬3 min walk

About this property

Old Stone Inn Boutique Hotel

Hotel with an indoor pool, 6-minute walk to Fallsview Casino
Old Stone Inn Boutique Hotel offers 111 accommodations with espresso makers and coffee/tea makers. 42-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers with hydromassage showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily. Renovation of all guestrooms was completed in February 2019.

Recreational amenities at the hotel include an indoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 111 guestrooms featuring espresso makers and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include coffee/tea makers and blackout drapes/curtains, as well as phones with free local calls.
Take advantage of recreation opportunities such as an indoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
For dinner or brunch, stop by The Flour Mill, a restaurant that specializes in local and international cuisine. You can also grab snacks at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Planning an event in Niagara Falls? This hotel has 5005 square feet (465 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
The Flour Mill - This restaurant specializes in local and international cuisine and serves breakfast, brunch, and dinner. A children's menu is available. Reservations are required.
1904 Bar/Lounge - This wine bar specializes in local cuisine and serves light fare only. Open select days.
Fallsview Market Place - Onsite café. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (CAD 45.20 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: CAD 30 to 55 for adults and CAD 30 to 55 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • 1904 Bar/Lounge
  • Fallsview Market Place
  • The Flour Mill

Things to do

  • Indoor pool
  • Shopping mall
  • TV in common areas
  • Wine tasting room

Family friendly

  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,005 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • In a provincial park
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Elevator (35 inch wide door)
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Visual fire alarm

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1904
  • Renovated entire property - February 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Sunday:
  • Bar/lounge
The following facilities are closed on Monday, Tuesday, Wednesday, and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 56.49 per pet, per night, plus a deposit of CAD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 30 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 39.55 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 30 to 55 for adults, and CAD 30 to 55 for children
  • Uncovered self parking fee: CAD 45.20 per night (in/out privileges)
  • Pet deposit: CAD 250 per stay
  • Pet fee: CAD 56.49 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: CAD 39.55 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Old Stone Inn
Old Stone Inn Niagara Falls
Old Stone Niagara Falls
Old Stone Hotel Niagara Falls
Old Stone Inn Boutique Hotel Niagara Falls
Old Stone Inn Boutique Hotel
Old Stone Boutique Niagara Falls
Old Stone Boutique
Old Stone Hotel Niagara Falls
Old Stone Inn Boutique Hotel Hotel
Old Stone Inn Boutique Hotel Niagara Falls
Old Stone Inn Boutique Hotel Hotel Niagara Falls

Old Stone Inn Boutique Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 584 out of 1485 reviews
Rating 8 - Good. 393 out of 1485 reviews
Rating 6 - Okay. 265 out of 1485 reviews
Rating 4 - Poor. 141 out of 1485 reviews
Rating 2 - Terrible. 102 out of 1485 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Laura

Business traveler
Liked: Staff & service
Staff very friendly, room felt dated. Very cute gift shop.
Stayed 1 night in Oct 2025

10/10 Excellent

Tempie, Carlisle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk staff was really warm and welcoming, not sure if breakfast was offered. To be completely honest there were minor things that stood out but overall everything was really good. Last minute quick getaway and so glad we did!!!
Stayed 1 night in Oct 2025

10/10 Excellent

Larissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying and both experiences were fantastic! It’s a quiet stay, very cozy and rustic feeling. The staff is very kind, the bar is lowkey but fun. All attractions are close/walkable
Stayed 2 nights in Oct 2025

6/10 Okay

Amie

Liked: Cleanliness, staff & service, property conditions & facilities
The Flour Mill restaurant was fantastic! The hotel is overall beautiful and walking distance to the casino, convention center and other great restaurants. The bathroom hand soap was empty in our room when we got there and night time is a little noisy.
Stayed 1 night in Oct 2025

2/10 Terrible

Rachel

Took 45 minutes to get me checked in and staff double charged my card. Not impressed
Stayed 1 night in Oct 2025

6/10 Okay

Shawna

Liked: Staff & service
First room smelled like mold but they moved us without issue. Pillows are too big and puffy. Pool was closed, room was okay but small. I wouldn’t stay there again but it was alright for the price. Hallways have very strong air freshener smell which I hate.
Stayed 1 night in Oct 2025

8/10 Good

ramona

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
My stay at this hotel was for work but I wish the staff was more accommodating. I could not secure a late checkout which made my morning between my sessions hectic, parking wasn’t allowed until the end of the conference. I disappointed the pool was closed and there is no microwave on site. My key card also stopped working and had to get replaced multiple times.
Stayed 1 night in Oct 2025

6/10 Okay

Leanne

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Only one staff checking guests in. Hotel sends electronic check in package prior to arrival. Great in concept, but unless everyone does it, you’re forced to stand and wait for others regardless. Pool was closed for maintenance when we arrived (not indicated on website and we were travelling with children). Asked them to perhaps “comp” the $40 parking charge, or additional $45 we were charged for our 13yr old. We were told later that evening that manager would discount the $17.99 “facility fee”. Room had a broken toilet - wouldn't flush. Maintenance was sent up, but individual had no idea how to fix it. Instead my husband dealt with it every time we flushed toilet. Husband told them when we checked out that they shouldn’t be putting other guests in that room until toilet was repaired properly. Again, no offer to ‘make it right’. Only saving grace of the stay was the fabulous food and wait staff at the on site Flour Mill Scratch Kitchen. Had both dinner and breakfast there. Worth every penny.
Stayed 1 night in Oct 2025

8/10 Good

craig

Traveled with partner
It is conveniently located and safe
Stayed 1 night in Oct 2025

10/10 Excellent

Hayleigh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and accommodating
Stayed 2 nights in Oct 2025

2/10 Terrible

Arturo

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
We arrived at the property and knowing that our rooms where ready the made us wait until exact 4pm to check in. That's fine, but the day that we should check out, we went for breakfast and they went into our rooms and removed all our items that was left there before 11am without authorization. I hate that, because nobody should be authorize to get into your rooms before the time that you check out. My wife shoes and some other items were removed and we couldn't find them, until my wife went to the cleaning card ladies and found them on a garbage bad. That is unacceptable. I don't like the service of this hotel at all. For this kind of service they suppose to be the cheapest hotel in the area. Parking so expence and they never tell you when you make a reservation that you need to pay extra for the parking. Anyway, everything on this experience was bad with them
Stayed 1 night in Oct 2025

10/10 Excellent

Jenane

Liked: Cleanliness, staff & service, property conditions & facilities
“It was a great hotel, and my dog especially loved it! The staff were welcoming and made sure we were both comfortable. It’s wonderful to find a place that’s truly pet-friendly — we had a great time!
Stayed 1 night in Oct 2025

8/10 Good

Tatiana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, great food. No seating hostess often and hard to get seated, but the food is excellent. I recommend reservations for breakfast lunch dinner.
Stayed 2 nights in Oct 2025

2/10 Terrible

Samuel

Disliked: Staff & service, amenities, property conditions & facilities
Hidden fees everywhere. Parking not included. Mandatory surcharge of $20 +tx on every room for “amenities” as in the pool even if you don’t use it. 45$ on site parking. Terrible online check in process where they make you sign some crazy waiver. Towels are made of sandpaper, toilet paper is made of just straight sand. Barely any hot water or water pressure. TV the size of an iPad. I will NEVER come back here.
Stayed 1 night in Oct 2025

8/10 Good

Cheryl, Markham

Stayed 1 night in Oct 2025

6/10 Okay

ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I am a repeat guest, booked for two nights during the week for a special occasion. The Hotel was practically empty during this time and we were placed in a room next to the pool with no window or view of the outside, this room was also pretty noisy from guests at the pool. Would have been nice if they offered another room considering the Hotel was not full.
Stayed 2 nights in Oct 2025

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful room clean and beautiful restaurant with amazing staff
Stayed 1 night in Oct 2025

6/10 Okay

Andrew

Liked: Cleanliness
Disliked: Room comfort
I wasn't terribly impressed with this hotel. I booked it because I was under the impression that I was staying at a quaint inn, when this hotel is actually just an old hotel that is being marketed as something it isn't. Our room was listed at $350 for the night, plus $45 or so for parking (there is a $10 a day lot immediately in front of the hotel that I wish I had been aware of before I booked). Our room was small, the carpet was thread-bare in places, there were a small amount of fuzzy analog TV channels to choose from (this issue reallu bugged me - I haven't seen analogue TV in a hotel in decades!), the shower was one of those plastic inserts that you'd see in an old Econolodge, the door to the room was hinged backwards so it opened into the hallway (this is a weird thing I've never seen in a hotel before; because the door swings outward, you could theoretically use a credit card to jimmy open the door from the hall) and there wasn't a chain on the door. The hotel was walking distance from downtown, which was nice, but for $50 more we could have stayed in the Hilton that is at the center of downtown and houses three restaurants (IHOP, The Keg and Ruth's Chris Steak House). In the case of the Old Stone Inn, boutique simply means expensive.
Stayed 1 night in Oct 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay. The food at the restaurant was excellent but very expensive.
Stayed 1 night in Jun 2025

8/10 Good

Melissa

Stayed 1 night in Oct 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and pet friendly
Stayed 1 night in Oct 2025

2/10 Terrible

Damon

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Nice lobby but loaded with extra charges. Parking $50 not advertised until check in. 17.99 for WIFi…the only hotel in Niagara that charges for Wifi. Resort fee another 17.99 for pool access and bottled water. ummmm.. we have to pay to use the pool and hydrate. If you are family travelling…additional room card-key is $10. cash for some reason. Nadine is unwavering in her dismissive hospitality. Once you pay your bill.. she suddenly becomes deaf and busy on her computer. Trust me! Doubletree has warm cookies and a much more inviting checkin and check out. To be fair… Nadine is clearly a new employee who put me on hold searching for someone who could reverse the 17.99 because “thats Expedias problem.. not mine..” sigh. DO NOT STAY AT THE Old Stone boutique Hotel. There is nothing boutique about it. If you do, lift up the mattress.. and you will see some last guests bodily fluids.
Stayed 1 night in Oct 2025

8/10 Good

Zdravko

Stayed 1 night in Sep 2025

8/10 Good

Lilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

6/10 Okay

Tanya

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
I’ve stayed here many times because I love the property. However this time things were off. Check in staff was great. We were able to bring our dogs which we love. However I feel like the floor they put us on is specifically for dogs (which is fine) but I don’t think it gets cleaned properly. Starting from the elevator you can smell uncleaned dog pee. Same in the halls on the 3rd floor. Our rooms didn’t get cleaned even when dogs weren’t in there. It was really dark in both rooms & smelled disgusting. I feel like if you’re not sure of how to clean dog pee maybe don’t have carpet in the halls, rooms or elevator because if a proper cleaner isn’t used the smell will stay. We tried using the swimming pool but it was ridiculously cold. This is I believe our 4th stay and every time we’ve had issues with the room keys. They randomly stop working and we have to go back to the lobby to get them reactivated. It is a huge inconvenience when your room isn’t close to the reception. Their doors in the hall are so heavy that if any1 walks through they make a loud noise. It will wake you up.we noticed this last trip too. I contacted the property to set up something special since it was my moms 60th birthday, they replied once and when I answered questions I never heard back, I’m assuming because it was only 6 of us but I wanted to a set up a nice brunch for her and wasn’t afraid of the cost. I’m not sure I’ll be back after staying here quite a few times in the last 2 years. Pity.
Stayed 2 nights in Sep 2025