Embassy Suites by Hilton Niagara Falls Fallsview

3.5 star property

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Niagara Falls Fallsview

2 restaurants, lunch served
City view
Reception
1 bedroom, premium bedding, in-room safe, desk
Indoor pool, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Restaurant
  • Air conditioning
$166
$144 nightly
$166 total
Total with taxes and fees
Mar 1 - Mar 2

Explore the area

View in a map
6700 Fallsview Blvd, Niagara Falls, ON, L2G3W6
  • Place, Fallsview Casino
    ‪5 min walk‬
  • Place, Journey Behind The Falls
    ‪5 min walk‬
  • Place, Skylon Tower
    ‪10 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪37 min drive‬

Room options

King Bed with Sofa Bed and partial view of Niagara Falls - Floors 10-25

8.4 out of 10
Very good
(126 reviews)
  • Water view
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

King Bed Premium with Sofa Bed and view of Niagara Falls & American Falls - Floor 30

9.0 out of 10
Wonderful
(12 reviews)
  • Water view
  • 564 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

2 Queen Beds Premium with Sofa Bed and view of Niagara Falls & American Falls

8.0 out of 10
Very good
(21 reviews)
  • Water view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

2 Queen Beds with Sofa Bed and partial view of Niagara Falls - Floors 10-25

8.6 out of 10
Excellent
(98 reviews)
  • Water view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

2 Queen Beds with Sofa Bed and view of Niagara Falls & American Falls - Floors 11-20

9.0 out of 10
Wonderful
(82 reviews)
  • Water view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

2 Queen Beds Accessible Suite with Sofa Bed and view of Canadian Falls - Floors 10-24

8.6 out of 10
Excellent
(71 reviews)
  • Water view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

King Bed with Sofa Bed and view of Niagara Falls & American Falls - Floor 15

8.8 out of 10
Excellent
(184 reviews)
  • Water view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

4 Beds with 2 Bathrooms and view of Niagara Falls - Floors 32-37

9.8 out of 10
Exceptional
(8 reviews)
  • Water view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 8
  • 2 Queen Beds and 2 Double Beds

King Bed with Sofa Bed Cityview Suite

8.2 out of 10
Very good
(196 reviews)
  • City view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

5 Beds with 2 Bathrooms and view of Niagara Falls and American Falls - Floors 32-35

7.4 out of 10
Good
(6 reviews)
  • Water view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 12
  • 2 Queen Beds, 2 Double Beds and 2 Double Sofa Beds

King Bed with Sofa Bed and partial view of Niagara Falls - Floors 10-25

8.8 out of 10
Excellent
(245 reviews)
  • Water view
  • 275 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

3 Queens with view of Niagara Falls and American Falls - Floors 11-18

8.6 out of 10
Excellent
(22 reviews)
  • Water view
  • 450 sq ft
  • Sleeps 6
  • 3 Queen Beds

3 Queens with view of Niagara Falls & American Falls - Floor 36

8.6 out of 10
Excellent
(18 reviews)
  • Water view
  • 450 sq ft
  • Sleeps 6
  • 3 Queen Beds

King Bed with Sofa Bed Studio

8.2 out of 10
Very good
(41 reviews)
  • City view
  • 272 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

2 Queen Beds with Sofa Bed, Whirlpool and partial view of Niagara Falls - Floor 15

8.6 out of 10
Excellent
(79 reviews)
  • Water view
  • 450 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

2 Queen Beds with Sofa Bed City View

8.4 out of 10
Very good
(266 reviews)
  • City view
  • 490 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

2 Queen Beds with Sofa Bed and partial view of Niagara Falls - Floors 10-25

8.6 out of 10
Excellent
(309 reviews)
  • Water view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

King Bed with Whirlpool, Sofa Bed and partial view of Niagara Falls - Floor 30

9.0 out of 10
Wonderful
(19 reviews)
  • Water view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Mobility Accessible Two Queen Suite with Fall View

  • Sleeps 6

Junior Presidential Suite with Whirlpool

  • Sleeps 5

Presidential Suite

  • Sleeps 4

King Suite with Canadian Fall View and Whirlpool

  • Sleeps 4

Two Queen Suite with Fall View and Whirlpool

  • Sleeps 6

High Floor King Suite with Canadian US Fall View

  • Sleeps 5

Studio Suite with City View

  • Sleeps 2

King Studio Suite With Canadian US Fall View

  • Sleeps 4

King Suite with Canadian US Fall View

  • Sleeps 4

King Suite with City View

  • Sleeps 4

Two Queen Suite with Canadian Fall View and Whirlpool

  • Sleeps 6

Three Queen Suite with Canadian US Fall View

  • Sleeps 6

High Floor Three Queen Suite with Fall View and Whirlpool

  • Sleeps 6

Two Queen Suite with Fall View and Two Bathroom

  • Sleeps 8

Two Queen Suite with City View

  • Sleeps 6

Two Queen Suite With Canadian Fall View

  • Sleeps 6

Premium Corner Suite - King, Sofabed, Views Niagara Falls & American Falls - Floor 25-35

8.6 out of 10
Excellent
(18 reviews)
  • Water view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

High Floor Two Queen Suite With Canadian Fallsview

  • Sleeps 6

4 Beds with view of Niagara Falls - Floor 30

  • Water view
  • Sleeps 8
  • 2 Queen Beds and 2 Double Beds

Premium Family Suite with 1 King, 1 Double and view of Niagara Falls American Falls - Floors 11-24

8.0 out of 10
Very good
(2 reviews)
  • Water view
  • Sleeps 4
  • 1 King Bed

2 Queen Beds with Sofa Bed and view of Niagara Falls American Falls - Floor 40

9.0 out of 10
Wonderful
(7 reviews)
  • Water view
  • Sleeps 6
  • 2 Queen Beds

2 Room Cdn Fallsview Suite-2 Queens/2 Doubles

  • Sleeps 8

2 Room Fallsview Suite 2 Queens/2 Doubles

  • Sleeps 12

Premium Suite with 1 King, Sofa Bed and view of Niagara Falls and American Falls Floors 32-35

9.0 out of 10
Wonderful
(7 reviews)
  • Water view
  • 450 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

2 ROOM CANADIAN FALLSVIEW SUITE - 1 KING BED

  • Sleeps 4

2 ROOM CANADIAN/US FALLSVIEW SUITE - 2 QUEENS

  • Sleeps 6

2 ROOM SUITE - CITYVIEW - 1 KING BED

  • Sleeps 4

2 RM CORNER CANADIAN/US FALLSVIEW STE-1 KING

  • Sleeps 4

2 RM CANADIAN/US FALLSVW STE-2 QUEENS- HI FLR

  • Sleeps 6

2 Queen Bed Suite-Horseshoe / Us Fallsview

  • Sleeps 4

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About the neighborhood

Niagara Falls

Embassy Suites by Hilton Niagara Falls Fallsview is centrally located in Niagara Falls, a 5-minute walk from Fallsview Casino and 13 minutes by foot from Skylon Tower. .This hotel is 1 mi (1.7 km) from Journey Behind The Falls and 1.1 mi (1.7 km) from Clifton Hill.

What's nearby

  • Fallsview Casino - 5 min walk - 0.3 miles
  • Niagara Falls Convention Centre - 5 min walk - 0.3 miles
  • Journey Behind The Falls - 5 min walk - 0.3 miles
  • OLG Stage at Fallsview Casino - 6 min walk - 0.4 miles
  • Skylon Tower - 10 min walk - 0.6 miles

Getting around

  • Niagara Falls Station - 12 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 51 min drive

Restaurants

  • ‪Niagara Brewing Company Taproom - ‬5 min walk
  • ‪Tim Hortons - ‬5 min walk
  • ‪Grand Buffet - ‬5 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Embassy Suites by Hilton Niagara Falls Fallsview

Hotel with 2 restaurants, 5-minute walk to Fallsview Casino
Embassy Suites by Hilton Niagara Falls Fallsview offers 613 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Flat-screen televisions come with digital channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 613 guestrooms featuring refrigerators and flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Dip into one of the 2 hot tubs or enjoy other recreational amenities, which include a 24-hour fitness center. Additional features at this hotel include wireless internet access (surcharge), concierge services, and an arcade/game room.
Grab a bite at STK Steakhouse Fallsview, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary full breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Niagara Falls? This hotel has 20000 square feet (1858 square meters) of space consisting of conference space and 10 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM. A complimentary manager's reception is offered each day.
STK Steakhouse Fallsview - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Starbucks - Onsite café. Open daily.
TGI Fridays Restaurant - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 9.95 per day)
  • Available in some public areas: WiFi (CAD 9.95 per day)

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (CAD 35 per night)
  • Limo/town car service
  • Secured, covered self parking on site (CAD 70 per night)
  • Secured, covered valet parking on site (CAD 100 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Starbucks
  • STK Steakhouse Fallsview
  • TGI Fridays Restaurant

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Arcade/game room
  • Indoor pool
  • Shopping
  • Wine tours

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 20,000 square feet of conference space
  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 42 floors
  • Banquet hall
  • Built in 2003
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
5 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: CAD 200 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: CAD 9.95 per day (rates may vary)
  • Fee for wireless internet in public areas: CAD 9.95 per day (rates may vary)
  • Covered self parking fee: CAD 70 per night (in/out privileges)
  • Covered valet parking fee: CAD 100 per night (in/out privileges)
  • Nearby parking fee: CAD 35 per night (2297 ft away)
  • Late check-out fee: CAD 50 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hilton Hotel Niagara Falls Fallsview
Embassy Suites Hilton Niagara Falls Fallsview
Embassy Suites Niagara Falls Fallsview
Niagara Falls Fallsview Embassy Suites
Embassy Suites Hilton Niagara Falls Fallsview Hotel
Embassy Suite Niagara Falls
Embassy Suites Niagara Falls
Niagara Falls Embassy Suites
Embassy Suites by Hilton Niagara Falls Fallsview Hotel
Embassy Suites by Hilton Niagara Falls Fallsview Niagara Falls

Embassy Suites by Hilton Niagara Falls Fallsview Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 6808 out of 13549 reviews
Rating 8 - Good. 3143 out of 13549 reviews
Rating 6 - Okay. 1765 out of 13549 reviews
Rating 4 - Poor. 893 out of 13549 reviews
Rating 2 - Terrible. 940 out of 13549 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Room was amazing. Much more than we expected. Staff were friendly and very helpful. Room was very clean lots of towels and everything and more we required.
Stayed 2 nights in Oct 2025

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Check in was smooth and courteous...an enjoyable one night stay 👍
Stayed 1 night in Oct 2025

6/10 Okay

jay

Stayed 1 night in Oct 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities
Staff is really nice! Room was impeccable.
Stayed 1 night in Oct 2025

6/10 Okay

Sylvia

Traveled with family
Liked: Cleanliness, property conditions & facilities
Room was small for a suite. Breakfast buffet was terrible. Pre-cooked eggs that were cold. Pre made toast that was also cold. Juices were made of water. Omelets were premade and looked like they came out of a box. Parking fee was exorbitant. $70 per night to self park. Typically Embassy Suites has a made to order breakfast. Don’t expect that here.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mary

Stayed 1 night in Oct 2025

8/10 Good

Polly Elizabeth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Door and lift staff were extremely friendly and helpful. Room was clean and generally well equipped.
Stayed 4 nights in Oct 2025

6/10 Okay

Brianna

Stayed 1 night in Oct 2025

8/10 Good

Li

Stayed 1 night in Oct 2025

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location and the facility is AMAZING!! You have to get a room with the falls view. It was incredible!! The breakfast buffet food was really good. They run it a little differently but it worked.
Stayed 1 night in Oct 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn’t get a chance to use the hot tub, but it’s nice that it was an option. The view of the falls was spectacular! It was within walking distance to the boat ride, which was nice. Overall great experience.
Stayed 2 nights in Oct 2025

2/10 Terrible

Alexander

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in front desk staff very rude, absolutely NO customer service. Breakfast hot food is cold just like take out from freezer, absolutely NOT Embassy standard. Sitting inside TGI Friday, no customer service, all waiters are yelling everywhere, can’t believe stay in Hilton Embassy brand hotel, just like stay in 2/3 star motel. All water tap inside room is very tight, not easy to open for water.
Stayed 2 nights in Oct 2025

6/10 Okay

Effie

Traveled with partner
Liked: Cleanliness
Honestly, the rooms are quite dated and could really benefit from some much-needed renovations. The manager was wonderful and offered to upgrade our room, which I appreciated. However, I was disappointed to learn that I couldn’t attach my Hilton Honors number to the reservation because it was booked through a third party. As a long-time Marriott Bonvoy and Villa owner, I’ve never encountered this issue when booking through Marriott — even when the reservation was made via a third-party site. I decided to give my Hilton membership some attention, which is why I chose to stay at the Embassy. The rate on Expedia was better, which is why I booked through them. Love Expedia! I have no issues with this amazing platform.
Stayed 1 night in Oct 2025

2/10 Terrible

Han

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Tried to contact the property through several email about a suspicious charge from the hotel, they went silent and never replied, Expedia couldn’t even contact them. My guess is that they are guilty and wanted to ghost me
Stayed 1 night in Oct 2025

10/10 Excellent

Isuru

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Oct 2025

6/10 Okay

Jose, el paso

Traveled with group
Liked: Cleanliness, amenities
We were given an upgrade for $75 which afterwards didn’t know why we paid it. The rooms are extremely outdated. Carpets are from the 80’s (so I thought) bathroom tile outdated, and furniture very old. Bathroom supplies were nice and the shower doors were modern. I guess the lack of competition leaves them with no reason to spend on upgrades.
Stayed 1 night in Oct 2025

6/10 Okay

S M Atikur

Not 5-Star standard
Stayed 2 nights in Oct 2025

10/10 Excellent

Chelsy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Angeles

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, tiene el railway justo al frente lo que permite un acceso fácil y rápido a las cataratas. La habitación estaba limpia y con buen olor y las vistas son impresionantes. Hospedarse acá vale 100% la pena. Staff son extremadamente amables y atentos. Super recomendado!!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Devan

Stayed 1 night in Oct 2025

2/10 Terrible

Andres, Brampton

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our stay at the Hilton Niagara Falls / Fallsview was one of the most frustrating hotel experiences we’ve ever had. From the moment we arrived, it was obvious that guest comfort and service were not priorities. Our room wasn’t ready at check-in, and the first receptionist we spoke with seemed completely indifferent. He said he would “put a rush order” for cleaning, but nothing happened. I had to go back three times, and each time he brushed me off. On my fourth visit, another receptionist finally helped us—he was polite and professional—but I could still hear the first one whispering that the room wasn’t ready and making faces behind him. That level of immaturity is unacceptable for a Hilton hotel. We were finally given a room on the 40th floor, directly below the 41st, which was under heavy renovation. The construction noise was unbearable—constant drilling and hammering until 5 PM, and it woke us up again around 7 AM. Not a single word of warning at check-in. Paying full price for this is insulting. The attached photo shows what greeted us outside the elevator—scaffolding, cords, and tools everywhere. It looked more like a construction site than a luxury hotel. The view could have been great, but it’s hard to enjoy anything surrounded by noise and stress. This stay ruined what should have been a relaxing getaway. Hilton should be ashamed to treat guests this way. We’ll never return.
The photo shows active construction on the 41st floor — scaffolding, cables, and debris in the hallway, making it look more like a work zone than a hotel area.
Stayed 1 night in Oct 2025

10/10 Excellent

Jonathan

Stayed 1 night in Oct 2025

10/10 Excellent

Susan Matherne

Stayed 4 nights in Oct 2025