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Best Western Colonel Butler Inn

3.0 star property

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Photo gallery for Best Western Colonel Butler Inn

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, blackout drapes
Sports bar
Free daily continental breakfast
Front of property - evening/night
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
The current price is $209
$177 nightly
$209 total
Total with taxes and fees
Jun 14 - Jun 15

Explore the area

View in a map
278 Mary Street, Niagara-on-the-Lake, ON, L0S1J0
  • Place, Jackson-Triggs Winery
    ‪18 min walk‬
  • Place, Niagara-on-the-Lake Golf Club
    ‪19 min walk‬
  • Place, Shaw Festival Theatre
    ‪2 min drive‬
  • Airport, Toronto, ON (YTZ-Billy Bishop Toronto City)
    ‪93 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Standard Room, 2 Double Beds, Non Smoking

9.6 out of 10
Exceptional
(94 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

9.6 out of 10
Exceptional
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

2 Double Beds, Non-Smoking, Wireless High Speed Internet, Coffee Maker, Iron and Ironing Board, Minifrige

  • Sleeps 4
  • Free WiFi

Suite-1 King Bed, Non-Smoking, Fireplace, Sofabed, Mini Fridge, Wireless High Speed Internet

  • Sleeps 4
  • Free WiFi

Suite-1 Queen Bed, Non-Smoking, Superior Room, Jetted Tub, Fireplace, Sofabed, Mini Fridge

  • Sleeps 4
  • Free WiFi

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Total with taxes and fees
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About the neighborhood

Niagara-on-the-Lake

With a stay at Best Western Colonel Butler Inn in Niagara-on-the-Lake (Old Town Historic District), you'll be within a 5-minute drive of Lake Ontario and Jackson-Triggs Winery. .This hotel is 13.1 mi (21 km) from Clifton Hill and 13.5 mi (21.7 km) from Fallsview Casino.

What's nearby

  • Two Mile Creek Conservation Area - 6 min walk - 0.4 miles
  • Royal George Theatre - 15 min walk - 0.8 miles
  • Jackson-Triggs Winery - 18 min walk - 1.0 mile
  • Niagara-on-the-Lake Golf Club - 19 min walk - 1.1 miles
  • Shaw Festival Theatre - 2 min drive - 1.2 miles

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 25 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 69 min drive

Restaurants

  • ‪The Garrison House - ‬18 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Two Sisters Vineyards - ‬4 min drive
  • ‪Tim Hortons - ‬1 min walk
  • ‪Sandtrap Pub & Grill - ‬4 min walk

About this property

Best Western Colonel Butler Inn

Best Western Colonel Butler Inn offers 26 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. Cable television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Niagara-on-the-Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

Children under 12 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 26 guestrooms featuring refrigerators. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreation opportunities including a fitness center and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy American cuisine at Butler's Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Butler's Bar - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Butler's Bar

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1985
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Colonel Butler

Best Western Colonel Butler Inn

Best Western Colonel Butler Inn Niagara-on-the-Lake

Best Western Colonel Butler Niagara-on-the-Lake

Colonel Butler Inn

Best Western Colonel Butler Hotel Niagara-On-The-Lake

Best Western Niagara-On-The-Lake

Niagara-On-The-Lake Best Western

Colonel Butler Niagara On The

Best Western Colonel Butler Inn Hotel

Best Western Colonel Butler Inn Niagara-on-the-Lake

Best Western Colonel Butler Inn Hotel Niagara-on-the-Lake

Best Western Colonel Butler Inn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 624 out of 1000 reviews
Rating 8 - Good. 305 out of 1000 reviews
Rating 6 - Okay. 48 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 6 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Timothy

Liked: Cleanliness
The hotel and room were clean and quiet. Staff were friendly and helpful. Breakfast was added bonus for a budget stay.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
The staff was very friendly and the rooms were comfortable and clean. The hotel was very close to downtown NOTL and close to many restaurants. Great value for your money.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Shower was very nice. Beds comfortable. Would stay there again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Wilbert

Liked: Cleanliness, staff & service, amenities
Clean room, great breakfast, quiet hotel and surroundings. Great walk to the city centre
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Renae

Always a great stay. Clean, friendly staff, quiet! Delicious continental breakfast.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Tove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities
the room was clean and staff was courtious.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

christine

Liked: Cleanliness, amenities, property conditions & facilities
Great experience.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Rooms we’re very nice and clean
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean, great service, nice breakfast, affordable option in a very pricey tourist destination. Five stars!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rick

Liked: Cleanliness, amenities, property conditions & facilities
Everything was spotless Great experience Good breakfast setup
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint hotel, clean and within walking distance to shopping and restaurants.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Great place, spotlessly clean, very comfortable.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Chris yue ning

Traditional hotel
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Erin

Liked: Cleanliness, property conditions & facilities
Welcoming staff, clean room
Stayed 1 night in Jan 2026
Verified

8/10 Good

Julie

Liked: Cleanliness, amenities, property conditions & facilities
The lady who works the breakfast is super nice and a good cook.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, quiet. Unfortunately breakfast started at 8 am , just too late when your have early start working out of town , so i missed the breakfast for the 2 night stay.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Pamela

Liked: Property conditions & facilities
It was a great stay after a show at the Shaw Theatre. The rooms were large and spacious and had all of the amenities required.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast menu had good variety and consistency in replenishing
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff. Excellent breakfast and lots of parking. The Christmas decorations were well done too.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Oleh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a night with family. Had a wonderful time despite a misserable weather outside - the fireplace was a major mood improver.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Great staff great rooms and great location. The cookies were an amazing bonus too!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Zorica

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and next door to a sports bar with good food.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for getting around. Rooms are a good size, comfy beds and pillows. Great breakfast.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jeanette

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was friendly and the place was super clean.
Stayed 2 nights in Oct 2025