Hai Au Hotel offers 29 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and complimentary bottled water. Beds feature premium bedding. 28-inch flat-screen televisions come with cable channels.
Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and toothbrushes and toothpaste. This Nha Trang hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.