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The Magnum Hotel, Sunderland City, Sure Collection by Best Western

3.0 star property

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Photo gallery for The Magnum Hotel, Sunderland City, Sure Collection by Best Western

Desk, blackout drapes, iron/ironing board, WiFi
Front of property
Daily to-go breakfast (GBP 7 per person)
Desk, blackout drapes, iron/ironing board, WiFi
Standard Room, 1 Double Bed, Accessible, Bathtub | Desk, blackout drapes, iron/ironing board, WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Parking available
  • Housekeeping
  • 24/7 front desk
$68
$57 nightly
$68 total
Total with taxes and fees
Feb 26 - Feb 27

Explore the area

View in a map
Timber Beach Road, Sunderland, England, SR5 3XG
  • Place, Herrington Country Park
    ‪4 min drive‬
  • Place, North East Aircraft Museum
    ‪4 min drive‬
  • Place, Stadium of Light
    ‪6 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪25 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Non Smoking (with Two Single SofaBeds)

Desk, blackout drapes, iron/ironing board, WiFi

Executive Room, 1 King Bed, Non Smoking (with Two Single SofaBeds)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking (with Single Sofabed)

Family Room, 1 King Bed, Non Smoking (with Single Sofabed) | Desk, blackout drapes, iron/ironing board, WiFi

Family Room, 1 King Bed, Non Smoking (with Single Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Standard Room, 1 Double Bed, Accessible, Bathtub | Desk, blackout drapes, iron/ironing board, WiFi

Standard Room, 1 Double Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room) | Desk, blackout drapes, iron/ironing board, WiFi

Standard Room, 1 Double Bed, Non Smoking (Cozy Room)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, WiFi

Standard Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, WiFi

Standard Room, 2 Twin Beds, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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Restaurant
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  • Free WiFi
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  • Air conditioning
  • Gym
4.6 out of 5, Wonderful, 400 reviews
$67 nightly
The price is $81
Feb 27 - Feb 28
Total with taxes and fees
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About the neighborhood

Sunderland

A stay at The Magnum Hotel, Sunderland City, Sure Collection by Best Western places you in the heart of Sunderland, a 5-minute drive from WWT Washington Wetland Centre and 5 minutes from Stadium of Light. .This hotel is 10.9 mi (17.5 km) from Quayside and 11 mi (17.8 km) from St. James' Park.

What's nearby

  • Herrington Country Park - 4 min drive - 4.1 miles
  • North East Aircraft Museum - 4 min drive - 3.5 miles
  • Boldon Business Park - 5 min drive - 4.3 miles
  • University of Sunderland - 5 min drive - 2.1 miles
  • Stadium of Light - 6 min drive - 2.1 miles

Getting around

  • St. Peter's Station - 6 min drive
  • Pallion Station - 18 min walk
  • Newcastle Intl. Airport (NCL) - 41 min drive

Restaurants

  • ‪Greggs - ‬5 min drive
  • ‪Greggs - ‬3 min drive
  • ‪Costa Coffee - ‬7 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Greggs - ‬6 min walk

About this property

The Magnum Hotel, Sunderland City, Sure Collection by Best Western

The Magnum Hotel, Sunderland City, Sure Collection by Best Western offers 63 accommodations with hair dryers and blackout drapes/curtains. Satellite television is provided.

Bathrooms include shower/tub combinations. In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 63 guestrooms. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
To-go breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (GBP 5 per day)

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 9:30 AM for a fee: GBP 7 for adults and GBP 4 for children

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: GBP 10
Contactless check-in available
Late check-in subject to availability
Late check-in fee: GBP 10
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 7 for adults and GBP 4 for children
  • Fee for in-room wireless internet: GBP 0.00 per stay (rates may vary)
  • Uncovered self parking fee: GBP 5 per day
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-in fee: GBP 10
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Sunderland Hotel
Comfort Inn Sunderland
Magnum Hotel Sunderland
The Magnum Hotel Sunderland, Sure Hotel Collection by BW Hotel

The Magnum Hotel, Sunderland City, Sure Collection by Best Western Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 180 out of 398 reviews
Rating 8 - Good. 132 out of 398 reviews
Rating 6 - Okay. 40 out of 398 reviews
Rating 4 - Poor. 23 out of 398 reviews
Rating 2 - Terrible. 23 out of 398 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Mark

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Good
Stayed 2 nights in Nov 2025

6/10 Okay

martin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
TVs in 2 rooms not working. Room cleaning not available “due to staff illness”. Lots of litter in car park. Derelict restaurant boarded up next door. Charges for car park. Main door locked at 4pm and I had to be let in - doesn’t suggest area is safe? 2 mile walk into town in very dull along a dual carriageway and nearest metro station 20 mins away. But clean and staff were pleasant.
Stayed 1 night in Nov 2025

10/10 Excellent

Tyrone

Stayed 1 night in Oct 2025

6/10 Okay

Iain

Traveled with family
Liked: Staff & service
Staff were fantastic. The hotel is a little bit run down needs a bit of a upgrade and a bar and it would be great.
Stayed 2 nights in Oct 2025

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and room was clean and very comfortable.
Stayed 3 nights in Oct 2025

10/10 Excellent

Darren

Stayed 3 nights in Oct 2025

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality was amazing.
Stayed 3 nights in Oct 2025

2/10 Terrible

Neil

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Nathan

Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As I pulled into the car park it dawned on me that I had stayed there before but it had been a Premier Inn back then. I am not sure why it was no longer part of that chain but it hadn't really changed. It was the same as it used to be. It was clean and tidy and the staff were incredibly friendly and helpful. One word of warning: On their website they say they are in walking distance of the city centre amenities such as the Emporium Theatre (which is why we were there). We used Google maps to plan our walk and when it suggested it would take 50 mins we decided that was a little too much of a stroll to the theatre and back. Other than that this is a very good, value for money, hotel with lovely staff.
Stayed 1 night in Sep 2025

10/10 Excellent

lynne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and helpful. Breakfast was good .They also do meals through outt the day. Great location for Sunderland game about half hour walk on cycle path. Or jump on the park and ride
Stayed 1 night in Sep 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Les

Stayed 3 nights in Sep 2025

8/10 Good

Hany

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

6/10 Okay

Greg

Traveled with family
Liked: Cleanliness
Ok
Stayed 2 nights in Aug 2025

6/10 Okay

Tracy

Traveled with family
Disliked: Amenities, property conditions & facilities
Very dated, you definitely get what you pay for here. Rooms clean and comfortable enough, staff good at check in, very rude at breakfast, we didn’t bother staying for breakfast in the end we walked to the retail park and ate there. Sign on reception said 20 minute walk to Stadium of Light but it’s definitely 30-40 minutes. Would I return, no not really.
Stayed 1 night in Aug 2025

8/10 Good

KEVIN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Football

Nice comfortable hotel but a little way out of the town centre. Clean and tidy though, comfy bed and good shower
Stayed 1 night in Aug 2025

10/10 Excellent

Shelley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Will return

Nice comfortable stay, helpful staff
Stayed 2 nights in Aug 2025

6/10 Okay

David

Stayed 2 nights in Aug 2025

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were efficient, welcoming and happy to help. We wanted a cheap & functional room and that’s what we got with a bonus of a fan. The parking was fantastic value - £5 for 24hrs and an easy walk to The Stadium of Light mainly along a pedestrian route. Definitely great value and superb staff.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Fairly standard hotel. Room was okay no more than that, very bland. Shower/bath nozzle to switch from to the other was broken.
Stayed 2 nights in Aug 2025

8/10 Good

Michael J

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

anthony

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Poor all round.

Very tired. Stained walls and carpet. Executive room !!
Stayed 1 night in Aug 2025

10/10 Excellent

Mike

Stayed 8 nights in Aug 2025