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The Magnum Hotel, Sunderland City, Sure Collection by Best Western

Property class: 3

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Photo gallery for The Magnum Hotel, Sunderland City, Sure Collection by Best Western

A hotel room with a large bed, a smaller bed, a desk, a chair, a TV, and a window with curtains.
A hotel room with a desk, a television, a coffee maker, and a painting on the wall.
Breakfast area
A hotel entrance with a prominent 'M' sign, brick pillars, and a covered walkway.
A hotel lobby with a reception desk, a magazine rack, and two wicker chairs.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
The current price is $48
$40 nightly
$48 total
Total with taxes and fees
Nov 8 - Nov 9

Explore the area

View in a map
Timber Beach Road, Sunderland, England, SR5 3XG
  • Place, Hylton Castle
    ‪4 min drive‬
  • Place, Quayside
    ‪28 min drive‬
  • Place, St. James' Park
    ‪31 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪42 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Non Smoking (with Two Single SofaBeds)

A hotel room with a large bed, a smaller bed, a desk, a chair, a TV, and a window with curtains.

Executive Room, 1 King Bed, Non Smoking (with Two Single SofaBeds)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking (with Single Sofabed)

A hotel room with a large bed, a smaller bed, a desk with a TV, and a window with curtains.

Family Room, 1 King Bed, Non Smoking (with Single Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

A hotel room with a large bed, a desk with a kettle, a chair, and a TV.

Standard Room, 1 Double Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room)

A hotel room with a large bed, a desk with a chair, a mirror, a television, and a window with curtains.

Standard Room, 1 Double Bed, Non Smoking (Cozy Room)

8.6 out of 10
Excellent
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, and a sofa.

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

A hotel room with a desk, two beds, a television, and a window with curtains.

Standard Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Sunderland

With a stay at The Magnum Hotel, Sunderland City, Sure Collection by Best Western, you'll be centrally located in Sunderland, within a 10-minute drive of Stadium of Light and Herrington Country Park. .This hotel is 10.9 mi (17.5 km) from Quayside and 11 mi (17.8 km) from St. James' Park.

What's nearby

  • Hylton Castle - 4 min drive - 1.5 miles
  • Durham University - 25 min drive - 15.6 miles
  • The Glasshouse - 27 min drive - 11.0 miles
  • Quayside - 28 min drive - 11.4 miles
  • St. James' Park - 31 min drive - 15.0 miles

Getting around

  • St. Peter's Station - 6 min drive
  • Pallion Station - 18 min walk
  • Newcastle Intl. Airport (NCL) - 41 min drive

Restaurants

  • ‪Greggs - ‬3 min drive
  • ‪Greggs - ‬5 min drive
  • ‪Costa Coffee - ‬7 min walk
  • ‪Costa Coffee - ‬18 min walk
  • ‪Greggs - ‬6 min walk

About this property

The Magnum Hotel, Sunderland City, Sure Collection by Best Western

The Magnum Hotel, Sunderland City, Sure Collection by Best Western offers 63 accommodations with hair dryers and blackout drapes/curtains. Satellite television is provided.

Bathrooms include shower/tub combinations. In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 63 guestrooms. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
To-go breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (GBP 5 per day)

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 9:30 AM for a fee: GBP 7 for adults and GBP 4 for children

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: GBP 10
Contactless check-in available
Late check-in subject to availability
Late check-in fee: GBP 10
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 7 for adults and GBP 4 for children
  • Uncovered self parking fee: GBP 5 per day
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-in fee: GBP 10
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Sunderland Hotel
Comfort Inn Sunderland
Magnum Hotel Sunderland
The Magnum Hotel Sunderland, Sure Hotel Collection by BW Hotel

The Magnum Hotel, Sunderland City, Sure Collection by Best Western Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 197 out of 467 reviews
Rating 8 - Good. 170 out of 467 reviews
Rating 6 - Okay. 47 out of 467 reviews
Rating 4 - Poor. 27 out of 467 reviews
Rating 2 - Terrible. 26 out of 467 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff nice place to stay
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, good breakfast, friendly staff and all for a reasonable price.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff first class
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have used this hotel numerous times before. Parking is ideal when travelling with company lorry
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super helpful and friendly towards me - even though I was a foreigner :)
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Staff & service
Not bad actually for a budget hotel
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Nice bed and did the job
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean big room, decent shower, friendly staff and good breakfast. Excellent value for money I would definitely stay again.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
No real complaints for the price. Location was good for our needs.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service
Easy parking! Staff are very kind and friendly. Perfect for staying for a night or two. Defiantly recommend
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really helpful and friendly
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Very pleasant helpful staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good reception team. Good location.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very clean room, helpful and friendly staff. Good location
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and room was clean and very comfortable.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality was amazing.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Clean
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was chaotic and limited, Surprised about having to pay for the parking.
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Clean comfortable large room but the rest of the facilities are minimal . We skipped breakfast as not much on offer
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
The breakfast is ok for the price of the hotel . Staff are very friendly, parking is safe. When we asked to refresh the room after our second night stay, the only thing they did was to change the towel but didn’t vacuum the carpet nor clean the toilet.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Plent of parking. Room was clean and tidy. Nice deep bath. Reception lady was outstanding.
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was old and battered, the pictures were clearly taken a couple decades ago. Would not stay there again. Not maintained at all, bed falling apart. 2 stars out of 5 for me and that's only because the staff were nice.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Possible the worst hotel i have stayed at for the money I paid so much so I paid for 2 nights and chose to stay at another hotel instead of staying the 2nd night . Makeshift bar / reception only offering pizza as the adjacent pub looked like it had been closed years ago . Rat droppings all around the building ... I could go on but I've got a life to Live and they had a cheek to ask for parking payment on virtually empty car park 🙃
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and good for a traveler who needs a night or two's stay in Sunderland. The only weak point is the freakbast, which was very ordinary. A boiled or fried egg will only cost the hotel more than 20p, but it will make the menu a lot more attractive.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely stay and the staff were very kind and friendly.
Stayed 3 nights in Apr 2025