2/10 Terrible
Frank
Traveled with partner
Oct 21, 2025
From the moment we got inside our room we were unhappy. This hotel was infested with cockroaches, there were bugs inside ice/food vending machines, blood stains in bathroom and dirt still in the shower. Staff and management had very nasty attitudes (except for the lobby person the next morning when explaining our situation). There was no attempt to fix the situation or refund us even after brining the situation to their attention within 1 hour of us checking in. They would not clean the room and denied us a room change/refund. When trying to resolve this issue after our stay the manager gave us a false phone number and email address to file a complaint to the company office. Red Roof Inn corporate was not helpful -denying all claims and refused to refund us claiming it was not under their control. Dirty carpets, dirty trashcans, dead/live bugs within the facility; I have photos of everything noted in this review and would not recommend this chain of hotels to anyone. When I stay at a hotel, at the very minimum expect it to be CLEAN. Cockroaches inside the vending and ice machines is unsanitary and a clear violation of food and health safety conditions. My experience has been terrible to say the least and would not recommend.




Frank
Stayed 1 night in Sep 2025




















