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The Towers at Lotte New York Palace

Property class: 5 and above

Choose dates to view prices

Photo gallery for The Towers at Lotte New York Palace

Interior
Property video
A high-rise interior with a city view, a sofa, chairs, a coffee table, and a chandelier.
A room with two reclining chairs facing a window with a view of a building. There is a small table with two cups and a vase with flowers.
A hotel room with a large bed, two armchairs, a TV, a small table with a vase, and a view of a cityscape through the window.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is $1,409
$1,225 nightly
$1,409 total
Total with taxes and fees
Aug 31 - Sep 1

Explore the area

View in a map
455 Madison Avenue, New York, NY, 10022
  • Place, 5th Avenue
    ‪1 min walk‬
  • Place, Rockefeller Center
    ‪2 min walk‬
  • Place, St. Patrick's Cathedral
    ‪2 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪45 min drive‬

Room options

View all photos for Towers Executive Suite with King Bed

A modern living room with a sofa, coffee table, lamps, and a painting.

Towers Executive Suite with King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 655 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Luxury Towers Room with Two Queen Beds

A hotel room with a large window, a desk, two beds, and a TV.

Luxury Towers Room with Two Queen Beds

9.8 out of 10
Exceptional
(17 reviews)
  • City view
  • 465 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Luxury Towers Room with One King Bed

A hotel room with a large bed, a desk with a chair, a bench, two nightstands, and a window with curtains.

Luxury Towers Room with One King Bed

7.6 out of 10
Good
(9 reviews)
  • City view
  • 465 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Towers Corner Suite

A modern hotel room with a dining area, a sofa set, a chandelier, and a large window with blinds.

Towers Corner Suite

  • City view
  • 1206 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Towers One Bedroom Suite with King Bed

A modern living room with a large window, a flat-screen TV, a dining area, and a sofa.

Towers One Bedroom Suite with King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1065 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Towers Skyview Suite

A modern hotel room with a large bed, a sofa, a desk, and a view of the city.

Towers Skyview Suite

  • City view
  • 2500 sq ft
  • 3 bedrooms
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Hastens Ultimate Sleep Suite

A hotel room with a bed, a TV, a chair, and a desk.

Hastens Ultimate Sleep Suite

  • City view
  • 2500 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Tower Royal Suite

A luxurious bedroom with a large bed, ornate curtains, and gold accents.

Tower Royal Suite

  • City view
  • 3600 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds
  • Free WiFi

View all photos for The Champagne Suite

A modern living room with a large sectional sofa, a chandelier, and a city view through large windows.

The Champagne Suite

  • City view
  • 5000 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Accessible Towers Executive Suite with King Bed

A modern living room with a sofa, coffee table, lamps, and a painting.

Accessible Towers Executive Suite with King Bed

  • City view
  • 655 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Towers)

A hotel room with a large window, a desk, two beds, and a TV.

Room, 2 Queen Beds, Accessible (Towers)

  • City view
  • 465 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Towers)

A hotel room with a large bed, a desk with a chair, a bench, two nightstands, and a window with curtains.

Room, 1 King Bed, Accessible (Towers)

  • City view
  • 465 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Corner (Towers)

A modern hotel room with a dining area, a sofa set, a chandelier, and a large window with blinds.

Suite, 2 Bedrooms, Corner (Towers)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1675 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed
  • Free WiFi

View all photos for Towers Corner Suite with Pantry

A modern hotel room with a dining area, a sofa set, a chandelier, and a large window with blinds.

Towers Corner Suite with Pantry

  • City view
  • 1210 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed
  • Free WiFi

View all photos for Penthouse (Towers, Suite)

A high-rise interior with a city view, a sofa, chairs, a coffee table, and a chandelier.

Penthouse (Towers, Suite)

  • City view
  • 5000 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for The Jewel Suite by Martin Katz

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

The Jewel Suite by Martin Katz

  • City view
  • 5000 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Suite, Multiple Beds (Towers, Skyview)

A modern hotel room with a large bed, a sofa, a desk, and a view of the city.

Suite, Multiple Beds (Towers, Skyview)

  • City view
  • 3000 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Suite, Multiple Beds (Towers, Skyview)

A modern hotel room with a large bed, a sofa, a desk, and a view of the city.

Suite, Multiple Beds (Towers, Skyview)

  • City view
  • 3500 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds
  • Free WiFi

View all photos for Towers Executive Studio Two Queen Beds

A modern living room with a sofa, coffee table, lamps, and a painting.

Towers Executive Studio Two Queen Beds

  • City view
  • 655 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Accessible Towers Corner Suite with Pantry

A modern hotel room with a dining area, a sofa set, a chandelier, and a large window with blinds.

Accessible Towers Corner Suite with Pantry

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Accessible Towers Corner Suite

A modern hotel room with a dining area, a sofa set, a chandelier, and a large window with blinds.

Accessible Towers Corner Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

Similar properties

Lobby
Lotte New York Palace
Manhattan
  • Spa
  • Pet friendly
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 2,217 reviews
$600 nightly
The price is $692
Aug 30 - Aug 31
Total with taxes and fees
Lotte New York Palace

About the neighborhood

New York

With a stay at The Towers at Lotte New York Palace, you'll be centrally located in New York, steps from St. Patrick's Cathedral and 3 minutes by foot from 5th Avenue. .This family-friendly hotel is 0.1 mi (0.2 km) from Rockefeller Center and 0.3 mi (0.5 km) from Radio City Music Hall.

What's nearby

  • 5th Avenue - 1 min walk - 0.0 miles
  • Rockefeller Center - 2 min walk - 0.1 miles
  • St. Patrick's Cathedral - 2 min walk - 0.1 miles
  • Radio City Music Hall - 6 min walk - 0.4 miles
  • Times Square - 10 min walk - 0.6 miles

Getting around

  • 5 Av.-53 St. Station - 3 min walk
  • Grand Central - 42 St. Station - 9 min walk
  • LaGuardia Airport (LGA) - 31 min drive

Restaurants

  • ‪Tartinery Café - Bar | Olympic Tower - ‬3 min walk
  • ‪Blue Bottle Coffee - ‬3 min walk
  • ‪Cha CHA Matcha - ‬1 min walk
  • ‪Toasties - ‬1 min walk
  • ‪Just Salad - ‬2 min walk

About this property

The Towers at Lotte New York Palace

The Towers at Lotte New York Palace offers 176 air-conditioned accommodations with DVD players and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch plasma televisions come with premium cable channels, video-game consoles, and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 176 air-conditioned rooms featuring refrigerators and DVD players. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Wired and wireless internet access is complimentary, while 42-inch plasma televisions with cable programming provide entertainment. Bathrooms have designer toiletries and hair dryers.
Pamper yourself with onsite massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Stop by the hotel's restaurant, Pomme Palais, for lunch. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekends from 6:30 AM to noon for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services.
Cooked-to-order breakfasts are available for a surcharge between 6:30 AM and noon on weekends.
Pomme Palais - This café serves breakfast and lunch. Open daily.
Villard Restaurant - This restaurant serves breakfast only. Open daily.
Gold Room - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle
  • Secured, covered valet parking on site (USD 110 per day)

Food and drink

  • Weekend cooked-to-order breakfast available 6:30 AM to noon for a fee: USD 16 to 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Gold Room
  • Pomme Palais
  • Villard Restaurant

Things to do

  • Health club
  • Shopping

Family friendly

  • DVD player
  • Free area shuttle
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch plasma TV with premium cable channels
  • DVD player
  • iPod dock
  • Pay movies
  • Video game console

Food and drink

  • Dishwasher
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2 AM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 25 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 100.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Utility fee: USD 28.69 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 16 to 26 per person
  • Covered valet parking fee: USD 110 per day
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Towers New York Palace
Towers Palace
Towers Palace Hotel
Towers Palace Hotel New York
Towers Lotte New York Palace Hotel
Towers Lotte Palace Hotel
Towers Lotte New York Palace
Towers Lotte Palace
The Towers At Lotte York York
The Towers at Lotte New York Palace Hotel
The Towers at Lotte New York Palace New York
The Towers at Lotte New York Palace Hotel New York

The Towers at Lotte New York Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 514 out of 701 reviews
Rating 8 - Good. 103 out of 701 reviews
Rating 6 - Okay. 45 out of 701 reviews
Rating 4 - Poor. 19 out of 701 reviews
Rating 2 - Terrible. 20 out of 701 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ankit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are nice big and clean. Ambience and views are great. However, hotel can Improve on options available for breakfats
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Ankit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verry good
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Adam

True luxury. Ideally located to explore the city. Amazing staff throughout.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

diana

Liked: Cleanliness, staff & service, amenities
Great location. Great views in the Towers.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Ankit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in May 2026
Verified review

8/10 Good

Majdi

Liked: Property conditions & facilities
Close to major shopping and multiple dining options
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Staff was wonderful. We went for a long weekend to NYC! Location was perfect! Broadway and Times Square were very walkable, as was south part of Central Park. Rooms were comfortable and clean. Staff was very attentive and helpful. We will definitely be back.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Muller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Am very satisfied
Stayed 1 night in Apr 2026
Verified review

8/10 Good

nicholas

Liked: Cleanliness
The location was awesome and the Christmas decorations lived up to the hotel’s reputation.
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer Service is outstanding
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel great location
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Rheanna

Liked: Cleanliness, staff & service, amenities
Great large rooms! This hotel is truly wonderful and would love to stay here again. Highly recommend during Christmas time with their gorgeous decorations.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Bremen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay!
Stayed 4 nights in Feb 2025
Verified review

6/10 Okay

jazmin

Liked: Cleanliness, staff & service, amenities
The hotel is really dated. Everything looks old but not good old. Attention was very good. Room service expensive but good. Housekeeping didnt do our room one day (they forgot to return) and they didnt give attention to little details. Bed ok, pillows terrible. Probably not returning.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel!
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are always helpful and friendly. Nice proximity to Broadway, fine dining and luxury shopping in midtown. Be cautious of your stay coinciding with any large conferences, if you are staying in The Towers portion of the hotel. There are only two small elevators and it can be difficult to get an elevator timely.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Farhad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and great hotel
Stayed 3 nights in Apr 2023
Verified review

4/10 Poor

C TURNER

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The Towers are supposed to come with use of the hotel’s Maybach but they don’t tell you it is only one way. When we addressed this with the concierge he became very surly and blamed us for not asking. The service has certainly dropped over the last decade. We will not be returning.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, amenities
Best hotel room in NYC. Convenient, very nice and great servcice
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Shane

Liked: Cleanliness, amenities, property conditions & facilities
Excellent. Just wish the outdoor hot chocolate and pastry bar was open more often; we were there 4 days and didn’t see anyone behind the counter once.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, staff are very helpful throughout our stay
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Hotel and the staff were all amazingly helpful and kind.
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Kip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is always a GREAT place for Christmas time. Best service, location and accommodations.
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Fariba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a very nice and large room with excellent service and location was fantastic.
Stayed 4 nights in Sep 2024