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Hyatt Herald Square New York

Property class: 4

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Photo gallery for Hyatt Herald Square New York

A rooftop terrace with tables and chairs, overlooking a cityscape with illuminated buildings.
A modern restaurant interior with marble tables and red upholstered chairs.
City view
A modern reception desk with a wooden panel wall, a black door, and a small seating area with a chair and a round table.
A modern interior with a wooden ceiling, a central seating area with a table, and a bookshelf filled with colorful books.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
The current price is $253
$218 nightly
$253 total
Total with taxes and fees
Sep 27 - Sep 28

Explore the area

View in a map
30 W 31st St, New York, NY, 10001
  • Place, 5th Avenue
    ‪2 min walk‬
  • Place, Empire State Building
    ‪3 min walk‬
  • Place, Macy's
    ‪5 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪46 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

9.0 out of 10
Wonderful
(24 reviews)
  • 195 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

A modern hotel room with a flat-screen TV, a desk with a chair, a coffee machine, and a mini-fridge.

Room, 2 Queen Beds

8.2 out of 10
Very good
(36 reviews)
  • 220 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(69 reviews)
  • 195 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds

8.6 out of 10
Excellent
(23 reviews)
  • City view
  • 220 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (with Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (with Shower)

9.0 out of 10
Wonderful
(12 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

A modern hotel room with a bed, a desk with a computer, a flat-screen TV, a mini-fridge, and a coat rack.

Room, 1 King Bed, City View

  • City view
  • 195 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, City View

8.8 out of 10
Excellent
(16 reviews)
  • City view
  • 220 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

A hotel room with a bed, a TV, a seating area, and a window with curtains.

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a TV, and a window with curtains.

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a TV, a seating area, and a window with curtains.

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Suite (Empire)

  • Sleeps 3
  • 1 King Bed

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4.4 out of 5, Excellent, 2,871 reviews
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The price is $248
Sep 27 - Sep 28
Total with taxes and fees
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About the neighborhood

New York

A stay at Hyatt Herald Square New York places you in the heart of New York, within a 5-minute walk of Empire State Building and Macy's. .This hotel is 0.9 mi (1.4 km) from Times Square and 1 mi (1.5 km) from Rockefeller Center.

What's nearby

  • 5th Avenue - 2 min walk - 0.1 miles
  • Empire State Building - 3 min walk - 0.2 miles
  • Macy's - 5 min walk - 0.3 miles
  • Madison Square Garden - 8 min walk - 0.5 miles
  • Times Square - 12 min walk - 0.7 miles

Getting around

  • New York W 32nd St. Station - 3 min walk
  • 28 St. Station (Broadway) - 4 min walk
  • LaGuardia Airport (LGA) - 30 min drive

Restaurants

  • ‪Nana’s Green Tea - ‬2 min walk
  • ‪Ambassadors Clubhouse - ‬1 min walk
  • ‪Jongro BBQ - ‬3 min walk
  • ‪Woorijip - ‬4 min walk
  • ‪Electric Shuffle NYC - ‬2 min walk

About this property

Hyatt Herald Square New York

Hyatt Herald Square New York offers 122 accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 40-inch Smart televisions come with satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 122 guestrooms featuring Smart televisions. 40-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. This Beaux Arts hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite at The Den, one of the hotel's 2 restaurants. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a computer station, express check-in, and express check-out.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
The Den - This restaurant serves breakfast and dinner. Open daily.
Up on 20 - Onsite rooftop bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 85 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 per person
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • The Den
  • Up on 20

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 on-site accessible parking spaces
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • Beaux Arts architecture
  • Built in 2014
  • Renovated entire property - May 2026
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools
This property does not accept prepaid credit, debit, or gift cards for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay (maximum USD 150 per stay)
Welcoming dogs only

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

American ExpressDiscoverMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 32.18 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 per person
  • Valet parking fee: USD 85 per day
  • Pet fee: USD 100 per pet, per stay (maximum USD 150 per stay)
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn 31st
Holiday Inn 31st Hotel
Holiday Inn 31st Hotel New York City Street Midtown
Hyatt New York Herald Square/5th Avenue Hotel
Hyatt Herald Square New York Hotel
Hyatt Herald Square Hotel
Hyatt Herald Square/5th Avenue Hotel
Hyatt Herald Square
Holiday Inn Midtown West 31st Street Hotel New York City
Hyatt Herald Square/5th Avenue
Holiday Inn New York City Midtown 31st Street
Hyatt New York Herald Square/5th Avenue
Hyatt Herald Square York York
Hyatt Herald Square New York Hotel
Hyatt Herald Square New York New York
Hyatt Herald Square New York Hotel New York

Hyatt Herald Square New York Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 166 out of 222 reviews
Rating 8 - Good. 35 out of 222 reviews
Rating 6 - Okay. 11 out of 222 reviews
Rating 4 - Poor. 6 out of 222 reviews
Rating 2 - Terrible. 4 out of 222 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and great location
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel! Have stayed their 4 times
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel ! First time staying here and I thoroughly enjoyed it . Friendly staff .
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Patrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ana Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Great service and location.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Shawniece

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything, the room was nice and clean, bed was really comfortable, I slept like a baby. I’ll be staying at this hotel again when I’m back in NYC!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
room clean. Staff friendly. Accommodated my request for early check-in and check-out.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well put together for space of room
Stayed 2 nights in May 2026
Verified review

8/10 Good

ALEM

Liked: Staff & service
Construction forever
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was nice and clean, My only complaint was the bed. it was hard and not the comfortable bed you expect for the price 200 a night! oh and the coffee tasted like wet sock!!! so yea it was ok oh and they doubled charged my card with a $250 holding fee! I hope that gets put back into my card as i bought booked the hotel with you guys.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! Staff were kind, welcoming, and very attentive to our needs. Location was perfect for our concert at MSG and the price was great compared to others in the area. The rooftop bar was a huge highlight of this trip and our bartender was fantastic!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, modern hotel. Friendly staff.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and great rooftop bar!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front office guy we dealt with was awesome. Very helpful and brought a great sense of humour. Really liked our stay and added to our weekend in NY. Go Knicks !!!!
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Apolonia

Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Nanziri

Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Cory

Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Vijay

Stayed 1 night in May 2026
Verified review

6/10 Okay

Antonio

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ling Ling

Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Jorge

Stayed 3 nights in Apr 2026