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Hyatt Herald Square New York

Property class: 4

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Photo gallery for Hyatt Herald Square New York

Exterior
A bar area with a modern design, featuring a long counter with bar stools and a view of the cityscape.
A rooftop terrace with modern seating, a bar area, and a city skyline view.
A modern bar area with a wooden bar counter, four bar stools, and a variety of liquor bottles displayed on shelves.
A modern library with bookshelves, seating areas, and tables.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
$189 nightly
The current price is $221 total
Total with taxes and fees
Nov 23 - Nov 24

Explore the area

View in a map
30 W 31st St, New York, NY, 10001
  • Place, 5th Avenue
    ‪2 min walk‬
  • Place, Empire State Building
    ‪3 min walk‬
  • Place, Macy's
    ‪5 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪47 min drive‬

Room options

View all photos for Room, 1 King Bed

Room

Room, 1 King Bed

9.0 out of 10
Wonderful
(24 reviews)
  • 195 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

A modern hotel room with a flat-screen TV, a desk with a chair, a coffee machine, and a mini-fridge.

Room, 2 Queen Beds

8.2 out of 10
Very good
(38 reviews)
  • 220 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Room

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(69 reviews)
  • 195 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

A modern hotel room with a flat-screen TV, a desk, a chair, a coffee machine, and a mini-fridge.

Room, 2 Double Beds

8.6 out of 10
Excellent
(23 reviews)
  • City view
  • 220 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (with Shower)

Room

Room, 1 King Bed, Accessible (with Shower)

9.0 out of 10
Wonderful
(12 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

A hotel room with a bed, a window with curtains, a purple sofa, a TV, and a cityscape painting on the wall.

Room, 1 King Bed, City View

  • City view
  • 195 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

A hotel room with a bed, bedside tables, a desk, a chair, and a large window with curtains.

Room, 2 Queen Beds, City View

8.8 out of 10
Excellent
(16 reviews)
  • City view
  • 220 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Room

Premium Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Empire)

A modern living room with a sofa, a dining table with chairs, a coffee table, and a large abstract painting on the wall.

Suite (Empire)

  • Sleeps 3
  • 1 King Bed

Similar properties

A modern lobby with a central water feature, seating areas, and a staircase.
Hyatt Grand Central New York
Manhattan
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
4.2 out of 5, Very good, 8,034 reviews
$255 nightly
The price is $296
Nov 22 - Nov 23
Total with taxes and fees
Hyatt Grand Central New York

About the neighborhood

New York

A stay at Hyatt Herald Square New York places you in the heart of New York, within a 5-minute walk of Empire State Building and Macy's. .This hotel is 0.9 mi (1.4 km) from Times Square and 1 mi (1.5 km) from Rockefeller Center.

What's nearby

  • 5th Avenue - 2 min walk - 0.1 miles
  • Empire State Building - 3 min walk - 0.2 miles
  • Macy's - 5 min walk - 0.3 miles
  • Madison Square Garden - 8 min walk - 0.5 miles
  • Times Square - 12 min walk - 0.7 miles

Getting around

  • New York W 32nd St. Station - 3 min walk
  • 28 St. Station (Broadway) - 4 min walk
  • LaGuardia Airport (LGA) - 29 min drive

Restaurants

  • ‪Ambassadors Clubhouse - ‬1 min walk
  • ‪Nana’s Green Tea - ‬2 min walk
  • ‪Woorijip - ‬4 min walk
  • ‪Jongro BBQ - ‬3 min walk
  • ‪Electric Shuffle NYC - ‬2 min walk

About this property

Hyatt Herald Square New York

Hyatt Herald Square New York offers 122 accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 40-inch Smart televisions come with satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 122 guestrooms featuring Smart televisions. 40-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. This Beaux Arts hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite at The Den, one of the hotel's 2 restaurants. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a computer station, express check-in, and express check-out.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
The Den - This restaurant serves breakfast and dinner. Open daily.
Up on 20 - Onsite rooftop bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 85 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 per person
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • The Den
  • Up on 20

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Null
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • Beaux Arts architecture
  • Built in 2014
  • Renovated entire property - May 2026
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools
This property does not accept prepaid credit, debit, or gift cards for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay (maximum USD 150 per stay)
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 32.18 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 per person
  • Valet parking fee: USD 85 per day
  • Pet fee: USD 100 per pet, per stay (maximum USD 150 per stay)
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn 31st
Holiday Inn 31st Hotel
Holiday Inn 31st Hotel New York City Street Midtown
Hyatt New York Herald Square/5th Avenue Hotel
Hyatt Herald Square New York Hotel
Hyatt Herald Square Hotel
Hyatt Herald Square/5th Avenue Hotel
Hyatt Herald Square
Holiday Inn Midtown West 31st Street Hotel New York City
Hyatt Herald Square/5th Avenue
Holiday Inn New York City Midtown 31st Street
Hyatt New York Herald Square/5th Avenue
Hyatt Herald Square York York
Hyatt Herald Square New York Hotel
Hyatt Herald Square New York New York
Hyatt Herald Square New York Hotel New York

Hyatt Herald Square New York Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 185 out of 249 reviews
Rating 8 - Good. 41 out of 249 reviews
Rating 6 - Okay. 12 out of 249 reviews
Rating 4 - Poor. 6 out of 249 reviews
Rating 2 - Terrible. 5 out of 249 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great hotel!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, room was great. Location great
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room for the price.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel to stay at in New York
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to get rest in
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, great price for the time and area
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all good and good location
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the rooftop restaurant and bar. The food was great.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and great location
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and excellent customer service. Location was ideal for getting all over the city and was only a 5 to 10 min walk to several great food options.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good choice for a comfortable stay
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great and really helpful
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and room were very clean. Had a nice small rooftop bar and the staff were very helpful.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super good Hotle!!!! Definitely recommend for anyone staying here !! The water is super smooth when you shower and the rooftop bar with a look out to the city is the cherry on top!!!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here in the past. Location is perfect for MSG events and anything midtown. Clean, well maintained and great ambience especially with the rooftop bar, will stay there again!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel! Have stayed their 4 times
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Room is clean and bed is firm. Very enjoyable stay
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful place
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel ! First time staying here and I thoroughly enjoyed it . Friendly staff .
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious room
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk team was very helpful
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The roof top bar is lovely. Room was good sized and bathroom was very updated. The gym was quite small but adequate. Staff were all very nice and professional.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience at this hotel. Staff was extremely friendly and informative. Perfect location clean rooms and amazing rooftop bar, stunning views of the Empire State Building. Recommended!
Stayed 1 night in Jul 2026