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CheapTickets Verified Reviews
Exceptional!
4.9 of 5 guest rating
Room type Options Nightly price Book
City Room, City View
Room with view
323 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Suite (Polyhymnia)
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Suite, 1 King Bed (Calliope)
534 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Family Suite (Thalia)
Room with view
1 King Bed and 2 Twin Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Room, 2 Double Beds (Erato)
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Deluxe Room, 2 Queen Beds (Euterpe)
Room with view
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Room, 1 King Bed (Clio)
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Pet-friendly hotel connected to a rail/subway station in New Orleans with 4 restaurants

Popular property highlights

Free WiFi
Pets allowed
Business center
Laundry facilities
Smoke-free property

In the heart of New Orleans, The Pontchartrain Hotel is within a 5-minute drive of Magazine Street and National World War II Museum. This 4-star hotel is 1.5 mi (2.4 km) from Ernest N. Morial Convention Center and 1.5 mi (2.5 km) from Caesars Superdome.

Make yourself at home in one of the 106 guestrooms. Complimentary wireless Internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless Internet access, concierge services, and complimentary use of a nearby fitness facility.

Enjoy American cuisine at Silver Whistle, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7 AM to 1:00 PM for a fee.

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. This hotel has 2 meeting rooms available for events.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. This 4-star property offers access to a business center.

Public areas are equipped with complimentary wireless Internet access. 2 meeting rooms are available. This business-friendly hotel also offers a fitness center, a terrace, and tour/ticket assistance. Parking is available onsite for a surcharge. A total renovation of this property was completed in June 2016.

The Pontchartrain Hotel is a smoke-free property.

  • Free use of nearby fitness center
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • Internet access in public areas - high speed
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Express check-out
  • Tours/ticket assistance
  • Year Built - 1927
  • Dry cleaning/laundry service
  • Free WiFi
  • Valet parking (surcharge)
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Number of meeting rooms - 2
  • Terrace
  • Luggage storage
  • Proposal/romance packages available
  • ATM/banking
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Laundry facilities
  • Total number of rooms - 106
  • Number of floors - 11
  • Number of buildings/towers - 1
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Languages Spoken

  • English
  • Spanish

Parking

Valet parking (surcharge)

Room Amenities

The Pontchartrain Hotel offers 106 accommodations with safes and hair dryers. This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

  • Room service (limited hours)
  • Television
  • Cable/satellite TV service
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • High-speed internet access
  • Turndown service
  • Free WiFi
  • Connecting/adjoining rooms available
  • In-room climate control (heating)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Laptop-friendly workspace

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 1:00 PM.

Silver Whistle - This café specializes in American cuisine and serves breakfast, lunch, and light fare.

Jack Rose - This fine-dining restaurant specializes in southern cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Bayou Bar - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.

Hot Tin Rooftop Bar - Onsite rooftop bar. Open select days.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 21

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets allowed for an extra charge of USD 75 per pet, per stay
  • 2 per room (up to 50 lbs)
  • Service animals are welcome, and are exempt from fees

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Service animals are allowed

Service animals are exempt from fees/restrictions

Credit card pre-authorization

Property does not require health documentation at check-in

Cashless transactions are available

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Property follows sanitization practices of SafeStay (AHLA - USA)

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Fees

Optional extras

  • Fee for cooked-to-order breakfast: USD 25 per person (approximately)
  • Valet parking fee: USD 44.00 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Pontchartrain Hotel New Orleans
  • Pontchartrain Hotel
  • Pontchartrain New Orleans
  • Pontchartrain
  • The Pontchartrain
  • The Pontchartrain Hotel Hotel
  • The Pontchartrain Hotel New Orleans
  • The Pontchartrain Hotel Hotel New Orleans

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

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