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Get an overview of this hotelNew Orleans hotel on Canal Street by French Quarter

With a stay at Sheraton New Orleans Hotel, you'll be centrally located in New Orleans, steps from Audubon Insectarium and minutes from The Shops at Canal Place.

This 4-star hotel is within close proximity of New Orleans Musical Legends Park and Woldenberg Park.

Make yourself at home in one of the 1110 air-conditioned rooms featuring LCD televisions. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Satisfy your appetite at the hotel's restaurant, which serves breakfast and lunch. Dining is also available at a coffee shop/café, and 24-hour room service is provided. Quench your thirst with your favorite drink at a bar/lounge.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms.

Sheraton New Orleans Hotel

500 Canal St New Orleans LA 70130

Hotel Amenities

Hotel Amenities

The Sheraton New Orleans Hotel offers a restaurant and lobby lounge along with a Starbucks on the lobby level. In-room dining is available 24 hours a day.

Link@Sheraton is an Internet café in the lobby with Internet workstations, data ports, wireless and wired Internet access, printing services, magazines and newspapers, a lounge area, and light food and beverages. The 24-hour business center includes 34 meeting rooms, and a conference center. The hotel also offers concierge and wedding services.

The Sheraton New Orleans Hotel is entirely smoke-free, fines apply for violations.

  • 24-hour front desk 
  • ATM/banking 
  • Restaurant 
  • Number of floors - 49 
  • Valet parking (surcharge) 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Concierge services 
  • Conference space 
  • Coffee/tea in common areas 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • 24-hour fitness facilities 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-out 
  • Gift shops or newsstand 
  • Free WiFi 
  • Computer station 
  • Luggage storage 
  • Meeting rooms 34 
  • Multilingual staff 
  • Total number of rooms - 1110 
  • Terrace 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Conference center 
  • Pool sun loungers 
  • 24-hour business center 
  • Number of meeting rooms - 52 
  • Shopping on site 
  • Smoke-free property 
  • Outdoor seasonal pool 
  • Outdoor pool 
  • Use of nearby fitness center (discount) 
  • Wedding services 
  • Express check-in 
  • Tours/ticket assistance 
  • Year Built 1982 
  • Number of buildings/towers - 1 
  • Television in common areas 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Refrigerator (on request)  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Wireless internet access ( USD 12.95 per night ), Wired internet access ( USD 12.95 per day )

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Room Amenities

  • Refrigerator (on request) 
  • Premium TV channels 
  • Pay movies 
  • Premium bedding 
  • Hypo-allergenic bedding available 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Coffee/tea maker 
  • Free toiletries 
  • Hair dryer 
  • Iron/ironing board 
  • In-room safe 
  • Daily housekeeping 
  • Desk 
  • Cable TV service 
  • WiFi (surcharge) 
  • Wired high-speed Internet access (surcharge) 
  • Room service (24 hours) 
  • LCD TV 
  • Free cribs/infant beds 
  • Connecting/adjoining rooms available 

Where to Eat

Roux Bistro - Breakfast and lunch are served daily at this gallery restaurant overlooking the hotel's expansive atrium lobby. It specializes in contemporary New Orleans cuisine with a Creole flair. Menu items include traditional po-boy sandwiches and Blackened Catfish Filet over crawfish ettouffée. This view restaurant is graced by a 50-foot mural depicting the street life of old-world New Orleans.

Pelican Bar - Named for the Louisiana state bird, this pub has the ambience of a French Quarter courtyard with its live plants, tiered fountain, wrought-iron furnishings, and gazebo bar. Menu offerings include light meals and a wide variety of cocktails. Open daily for bar service, lunch and dinner. Some meals may not be served daily.

Starbucks Coffee - This famous coffee shop offers coffees from around the world and tasty baked goods. Lunch is also available with a selection of crisp salads and deli-style sandwiches.

Nearby Things to Do

The Sheraton New Orleans Hotel has a rooftop pool.

The recreational activities listed below are available either on-site or near the hotel; fees may apply.

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Pets

  • Pets stay free
  • Dogs only
  • 2 per room (up to 40 lb)
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Pets allowed (no fees)

No rollaway/extra beds available

Parking height restrictions apply

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for full breakfast: USD 19.75 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Fee for in-room high-speed Internet (wired): USD 12.95 per day (rates may vary)
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Late check-out fee: USD 50
  • Refrigerator fee: USD 10 per stay
  • Rollaway bed fee: USD 25.00 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel New Orleans Sheraton
  • Hotel Sheraton New Orleans
  • New Orleans Hotel Sheraton
  • New Orleans Sheraton
  • New Orleans Sheraton Hotel
  • Sheraton Hotel New Orleans
  • Sheraton New Orleans
  • Sheraton New Orleans Hotel
  • Sheraton New Orleans Hotel New Orleans

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.


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