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CheapTickets Verified Reviews
Very good!
4.2 of 5 guest rating
Room type Options Nightly price Book
Club Suite, 1 King Bed with Sofa bed, Club Lounge Access
672 square feet
1 King Bed and 1 Double Sofa Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Executive Suite, 1 King Bed with Sofa bed
415 square feet
1 King Bed and 1 Double Sofa Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Executive Suite, 1 King Bed with Sofa bed, Club Lounge Access
415 square feet
1 King Bed and 1 Double Sofa Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Club Room, 2 Double Beds
345 square feet
2 Double Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Club Room, 1 King Bed
Room with view
345 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Traditional Room, 2 Double Beds
345 square feet
2 Double Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Traditional Room, 1 King Bed
345 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Room, 2 Double Beds, City View
Room with view
345 square feet
2 Double Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Deluxe Room, 1 King Bed, City View
Room with view
345 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
4-star New Orleans hotel in Central Business District, walk to Canal Street

Popular property highlights

Free WiFi
Pets allowed
Restaurant
Outdoor pool
Business center

A stay at Sheraton New Orleans Hotel places you in the heart of New Orleans, steps from Canal Street and Decatur Street. This 4-star hotel is 0.2 mi (0.3 km) from Bourbon Street and 0.3 mi (0.5 km) from Audubon Aquarium of the Americas.

Stay in one of 1110 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms have complimentary toiletries and hair dryers.

Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Satisfy your appetite for lunch at Roux Bistro, a restaurant which specializes in Cajun/Creole cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.

Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in New Orleans? This hotel has facilities measuring 105996 square feet (9847 square meters), including conference space.

Languages Spoken

  • English

Show all languages

Sheraton New Orleans Hotel

500 Canal St, New Orleans, LA 70130

Renovations & Closures

This property is closed from 30 March 2020 to 30 June 2020 (dates subject to change).

This property is closed from 30 March 2020 to 30 June 2020 (dates subject to change).

Hotel Amenities

Hotel Amenities

Sheraton New Orleans Hotel features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and limo/town car service. Event facilities measuring 105996 square feet (9847 square meters) include conference space. This business-friendly hotel also offers tour/ticket assistance, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge), along with a car charging station.

  • Bar/lounge
  • Coffee/tea in common areas
  • Elevator
  • 24-hour front desk
  • Business center
  • Conference space
  • Porter/bellhop
  • Restaurant
  • Express check-out
  • Electric car charging station
  • Tours/ticket assistance
  • Year Built - 1982
  • Coffee shop or café
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Valet parking (surcharge)
  • Limo or Town Car service available
  • Outdoor pool
  • Computer station
  • Smoke-free property
  • Safe-deposit box at front desk
  • Conference space size (meters) - 9847
  • Number of meeting rooms - 60
  • Luggage storage
  • Breakfast available (surcharge)
  • Concierge services
  • Conference space size (feet) - 105996
  • Gift shops or newsstand
  • Shopping on site
  • Ballroom
  • Laundry facilities
  • 24-hour fitness facilities
  • Total number of rooms - 1110
  • Television in common areas
  • Number of floors - 49
  • Wedding services
  • Number of buildings/towers - 1
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • Spanish
  • Chinese
  • Vietnamese

Parking

Valet parking (surcharge)

Room Amenities

Sheraton New Orleans Hotel offers 1110 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Free bottled water
  • Towels provided
  • Linens provided
  • Pillowtop mattress
  • Private bathroom
  • Closed captioned TV
  • Free toiletries
  • LCD TV
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (limited hours)
  • Raised toilet seat
  • Free cribs/infant beds
  • Cable TV service
  • Premium TV channels
  • WiFi (surcharge)
  • Wired Internet access (surcharge)
  • Desk
  • Laptop-friendly workspace
  • In-room climate control (air conditioning)
  • Premium bedding
  • In-room climate control (heating)
  • Pay movies
  • Wheelchair accessible
  • Down comforter

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.

Roux Bistro - This bistro specializes in Cajun/Creole cuisine and serves breakfast and lunch.

Pelican Bar - This pub serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Starbucks Coffee - This coffee shop serves breakfast, lunch, and light fare. Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

Check-in time starts at 4 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of USD 75 per accommodation, per stay
  • Dogs only
  • 1 per room (up to 88 lbs)
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Only service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards not accepted

UnionPay

Parking height restrictions apply

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 24 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 16.95 per day (rates may vary)
  • Valet parking fee: USD 46 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel New Orleans Sheraton
  • Hotel Sheraton New Orleans
  • New Orleans Hotel Sheraton
  • New Orleans Sheraton
  • New Orleans Sheraton Hotel
  • Sheraton Hotel New Orleans
  • Sheraton New Orleans
  • Sheraton New Orleans Hotel
  • Sheraton New Orleans Hotel New Orleans
  • Sheraton Orleans Hotel Orleans
  • Sheraton New Orleans Hotel Hotel
  • Sheraton New Orleans Hotel New Orleans
  • Sheraton New Orleans Hotel Hotel New Orleans

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Parking height restrictions apply.

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