Sheraton Metairie - New Orleans Hotel

3.5 star property

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Photo gallery for Sheraton Metairie - New Orleans Hotel

Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Lobby
Room, 2 Double Beds | Premium bedding, pillowtop beds, in-room safe, desk
Bar (on property)

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
The current price is $133
$116 nightly
$133 total
Total with taxes and fees
Jul 5 - Jul 6

Explore the area

View in a map
4 Galleria Blvd, Metairie, LA, 70001
  • Place, Metairie Business District
    ‪1 min walk‬
  • Place, Lakeside Shopping Center
    ‪1 min drive‬
  • Place, Serenity Day Spa and Gifts
    ‪3 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪12 min drive‬

Room options

Room, 1 King Bed

7.0 out of 10
Good
(28 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Room, 2 Double Beds

  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Club Room, 2 Double Beds

  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Club Room, 1 King Bed

  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Room, 1 King Bed (Hearing Accessible)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Room, 2 Double Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Similar properties

About the neighborhood

Metairie

With a stay at Sheraton Metairie - New Orleans Hotel in Metairie (Old Metairie), you'll be within a 10-minute drive of Caesars Superdome and Smoothie King Center. .This hotel is 6.5 mi (10.5 km) from Canal Street and 7.1 mi (11.4 km) from Bourbon Street.

What's nearby

  • Metairie Business District - 1 min walk - 0.0 miles
  • Lakeside Shopping Center - 1 min drive - 0.7 miles
  • Serenity Day Spa and Gifts - 3 min drive - 1.4 miles
  • Canal Street - 10 min drive - 7.6 miles
  • Bourbon Street - 11 min drive - 8.1 miles

Getting around

  • Cemeteries Transit Terminal - 5 min drive
  • New Orleans Union Passenger Terminal - 9 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 13 min drive

Restaurants

  • ‪Circle K - ‬7 min walk
  • ‪Chicken Salad Chick - ‬3 min drive
  • ‪Acme Oyster House - ‬2 min drive
  • ‪IHOP - ‬16 min walk
  • ‪Little Tokyo Restaurant - ‬9 min walk

About this property

Sheraton Metairie - New Orleans Hotel

Sheraton Metairie - New Orleans Hotel offers 181 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. 27-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Stay in one of 181 guestrooms featuring LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite with Cajun/Creole cuisine at Zuby's Restaurant, a family restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Metairie? This hotel has 5851 square feet (544 square meters) of space consisting of a conference center and 6 meeting rooms.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Zuby's Restaurant - This family restaurant specializes in Cajun/Creole cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Zuby's Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference center (5,851 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Traditional architecture
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 per person
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Metairie Hotel New Orleans
Metairie Sheraton
Sheraton Hotel Metairie
Sheraton Hotel Metairie New Orleans
Sheraton Metairie
Sheraton Metairie Hotel
Sheraton Metairie Hotel New Orleans
Sheraton Metairie New Orleans
Sheraton Metairie New Orleans Hotel
Sheraton New Orleans Metairie
Sheraton Metairie New Orleans Hotel Metairie
Sheraton Metairie New Orleans
Sheraton Metairie - New Orleans Hotel Hotel
Sheraton Metairie - New Orleans Hotel Metairie
Sheraton Metairie - New Orleans Hotel Hotel Metairie

Sheraton Metairie - New Orleans Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 384 out of 1001 reviews
Rating 8 - Good. 292 out of 1001 reviews
Rating 6 - Okay. 120 out of 1001 reviews
Rating 4 - Poor. 108 out of 1001 reviews
Rating 2 - Terrible. 97 out of 1001 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Kimberly Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room very convenient for our needs.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness
Great room m, thanks
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful huge King room, almost felt like an apartment! Clean and comfortable with a wonderful shower and bathroom, delicious smelling shampoo/conditioners, very comfortable bed, friendly staff and convenient parking garage next door for secure parking. I stayed for a mini vacation away from the family to attend the Phantom of the Opera at the Saenger Theatre, and my stay at the Sheraton was a bonus, such a relaxing trip to recharge. I will be back to stay!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking is good and as for my stay it’s always awesome
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Anthony

My bathroom door wouldn’t shut properly and the mattress sagged. Other than that everything was fine.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean, quiet hotel near restaurants and airport.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and the staff were very friendly
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 3 nights in Nov 2023
Verified

4/10 Poor

Marcus

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Was switched rooms while checking to 2 double beds but was told they was 2 queens beds. No other rooms available once I went back down to ask to switch back. Also, asked for more blankets for the room and was refused. Front desk told me they checked and didn’t have any to give.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean , quiet , comfortable .. Will be staying again soon !!!
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was elegant, clean and the hospitality was great.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Tema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hospitality

Only stayed one night, but the staff was friendly and breakfast was great
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Dedra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience!

Friendly staff, clean room, comfortable bed!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

ANTHONY

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to shopping
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Terry Lee

Liked: Staff & service, amenities
Excellent suite, staff at front desk and restaurant extremely helpful and friendly
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Shelly-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff and house keeping was great
Stayed 2 nights in May 2023
Verified

8/10 Good

Christian

Liked: Cleanliness, staff & service
Front desk attendants were awesome!!
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

FRANK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Oct 2023
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good experience, I will definitely go back.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and affordable
Stayed 2 nights in Oct 2023
Verified

2/10 Terrible

Jesse

Liked: Cleanliness, property conditions & facilities
I reserved and payed for an ADA wheelchair accessible room I did not get one even though I had confirmed reservations I was not offered any help to find a suitable substitute room
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Khoi

Liked: Cleanliness, staff & service, property conditions & facilities
it's nice overall. Clean, free parking garage is nice. The room was clean and nice in general. Would recommend
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

This was my 2nd time to stay here an it was perfect with lots of places to eat an shop near! Safe area an easy Uber ride to French quarters! Easy ride to airport also
Stayed 1 night in May 2023