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Canopy by Hilton New Orleans Downtown

4.0 star property

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Photo gallery for Canopy by Hilton New Orleans Downtown

Exterior
Creator video - submitted by Journeyswithkris
Lobby
Fitness facility
Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
$94
$79 nightly
$94 total
Total with taxes and fees
May 5 - May 6

Explore the area

View in a map
1100 Tulane Avenue, New Orleans, LA, 70112
  • Place, Canal Street
    ‪3 min walk‬
  • Place, Caesars Superdome
    ‪8 min walk‬
  • Place, Smoothie King Center
    ‪11 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 1 King Bed

9.2 out of 10
Wonderful
(56 reviews)
  • 342 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub

55-inch LCD TV with cable channels, TV, Netflix

Deluxe Room, 1 King Bed, Accessible, Bathtub

  • 348 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

55-inch LCD TV with cable channels, TV, Netflix

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

  • 455 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 1 King Bed, Corner

  • 342 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 453 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

7.2 out of 10
Good
(5 reviews)
  • 305 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 2 Queen Beds

8.8 out of 10
Excellent
(38 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Deluxe Room, 2 Queen Beds, Accessible, Bathtub

9.2 out of 10
Wonderful
(9 reviews)
  • 421 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Deluxe Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • 421 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Corner

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 2 Queen Beds, Corner

8.6 out of 10
Excellent
(4 reviews)
  • 387 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(6 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

Premium Corner King Room

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

One-Bedroom King Suite

  • Sleeps 4

Deluxe Room With 1 King Bed And Bathtub-Mobility And Hearing Accessible

  • Sleeps 2

Mobility/hearing Access Deluxe King Room with Roll in Shower

  • Sleeps 2

Mobility/hearing Access Deluxe Two Queen Room with Bathtub

  • Sleeps 4

2 Queen Bed Premium Corner Room

  • Sleeps 4

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About the neighborhood

New Orleans

Located in New Orleans (New Orleans Central Business District), Canopy by Hilton New Orleans Downtown is a 4-minute walk from Canal Street and 7 minutes by foot from Bourbon Street. .This hotel is 0.6 mi (1 km) from Caesars Superdome and 0.8 mi (1.2 km) from Smoothie King Center.

What's nearby

  • Canal Street - 3 min walk - 0.2 miles
  • Bourbon Street - 6 min walk - 0.4 miles
  • Caesars Superdome - 8 min walk - 0.5 miles
  • Smoothie King Center - 11 min walk - 0.6 miles
  • Caesars New Orleans Casino - 15 min walk - 0.8 miles

Getting around

  • Tulane Stop - 2 min walk
  • New Orleans Union Passenger Terminal - 14 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Holiday Inn Streetcar Restaurant - ‬3 min walk
  • ‪Fiery Crab - ‬2 min walk
  • ‪The Original Italian Pie - ‬4 min walk
  • ‪Ginger Roux - ‬1 min walk
  • ‪Chapter IV - ‬4 min walk

About this property

Canopy by Hilton New Orleans Downtown

Canopy by Hilton New Orleans Downtown offers 176 accommodations with espresso makers and safes. Tempur-Pedic beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.
Make yourself at home in one of the 176 guestrooms featuring espresso makers and LCD televisions. Your Tempur-Pedic bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a communal living room. Additional features at this Art Deco hotel include tour/ticket assistance and a banquet hall.
You can enjoy a meal at Ginger ROUX serving the guests of Canopy by Hilton New Orleans Downtown, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Ginger ROUX - This restaurant specializes in Fusion cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.
The Herbalist - This cocktail bar specializes in American cuisine and serves breakfast only. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 52 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 25 for adults and USD 10 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ginger ROUX
  • The Herbalist

Things to do

  • Free bicycle rentals
  • Gym

Family friendly

  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 15 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1959
  • Communal living room
  • Renovated entire property - March 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee at check-out (exact amount varies)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50 per pet, per week
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 25 for adults, and USD 10 to 10 for children
  • Covered valet parking fee: USD 52 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canopy By Hilton New Orleans
Canopy by Hilton New Orleans Downtown Hotel
Canopy by Hilton New Orleans Downtown New Orleans
Canopy by Hilton New Orleans Downtown Hotel New Orleans

Canopy by Hilton New Orleans Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 513 out of 885 reviews
Rating 8 - Good. 203 out of 885 reviews
Rating 6 - Okay. 94 out of 885 reviews
Rating 4 - Poor. 43 out of 885 reviews
Rating 2 - Terrible. 32 out of 885 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

jaylen

Stayed 1 night in Jan 2026

8/10 Good

Jackie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good customer service. Restaurant food was absolutely amazing.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jayoung

Stayed 2 nights in Dec 2025

10/10 Excellent

Oscar Manuel Perez

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, but we did not have one of the days the room cleaned. It did not clearly stated that they do not have parking for the car, had to pay $30 daily for one nearby (not bad, but not included). The beds were not the newest or best, you kind off sunk in.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Satisfied with our stay.
Stayed 1 night in Dec 2025

8/10 Good

Norma

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was clean, spacious and modern.
Stayed 1 night in Dec 2025

10/10 Excellent

Telisa

Liked: Cleanliness, staff & service, amenities
Attentive staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, staff extra friendly and helpful. I will be back really soon. Also for the views and all the extras, the price is EXCELLENT!
Stayed 1 night in Dec 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Easy walk to Canal and Bourbon streets but quiet at night.
Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities
The check in.
Stayed 1 night in Dec 2025

10/10 Excellent

Meghan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is on the border of the French Quarter. So you can easily walk to the French Quarter in under 10 minutes. The hotel is clean and safe. You need a key card to enter the building at night and to go up the elevators, so it is very safe. Breakfast is available for a fee in the lobby cafe. The staff is very friendly and helpful, especially LaLa at the front desk!
Stayed 6 nights in Dec 2025

10/10 Excellent

Hyrick

Liked: Cleanliness, amenities, property conditions & facilities
Always great staying at Canopy New Orleans. Nice hotel in NOLA
Stayed 3 nights in Dec 2025

6/10 Okay

Shanti

Okay
Stayed 2 nights in Dec 2025

10/10 Excellent

Sophilia

Liked: Cleanliness
Stayed 3 nights in Dec 2025

8/10 Good

Serge

Traveled with group
Liked: Cleanliness, staff & service
Location was great.. rooms very good
Stayed 2 nights in Dec 2025

8/10 Good

Michaela

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice, spacious, and clean; we only stayed for one night for a concert, so we didn't spend too much time there.
Stayed 1 night in Sep 2025

4/10 Poor

Lakisha

Disliked: Staff & service, property conditions & facilities
My room was very hot even with the air on &
Stayed 2 nights in Dec 2025

10/10 Excellent

Brian R

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, and reasonable rate for pretty good location for my trip.
Stayed 2 nights in Dec 2025

2/10 Terrible

John

Traveled with group
Disliked: Amenities, property conditions & facilities
One of the worst stays I've had at a hotel affiliated with Hilton. Front desk attendant when checking in and out was the least hospitable, did not ask how our stay was or any of the standard conversation starters. Room 1511, - the TV remote did not work, had batteries, tv was non responsive, manually turned on the TV with the local power button "no input" - soap dispensers in the shower were empty - no klinex in the bathroom - no trash bags in any of the trash cans - one of the bed side lamps didn't work - refrigerator wasn't cold in the slightest - HVAC system was non responsive at all. Called the front desk late at night after being out and the attendant did not apologize, did not offer any blankets or any accommodations. Just said they don't have any open rooms to change or no late night repairmen.
Stayed 1 night in Dec 2025

6/10 Okay

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities
My mattress was horrible.
Stayed 1 night in Dec 2025

6/10 Okay

Daniel

Traveled with group
Liked: Cleanliness, staff & service
The staff was very personable. The room was clean but was hot and we could not lower the thermostat. The valet was terrible. There was no one ahead of us and it took over 30 minutes just for them to show up to get the keys before retrieving our vehicle. We definitely would self park and bring a fan if we stay again
Stayed 1 night in Dec 2025

10/10 Excellent

aida

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. The smell when you walk into the hotel was amazing. I ask the women at the front desk what was it, but she said she don’t know. I also loved the concrete floors in the room.
Stayed 2 nights in Dec 2025

6/10 Okay

Shanta

Traveled with family
Disliked: Cleanliness, staff & service
Fairly good location so lots of places to eat within 10-15 minutes walk. Menu at hotel was changed but not updated online. Rooms were not clean - my sister's room had hair from the previous stay all on the bathroom floor so was not cleaned. Bathroom layout was poor, toilet right next to opening of shower door so very tight. Concrete floor and rug only around bed thus floor freezing cold. House keeping was done very late and had to request - accept that there may have been a problem re ICE but not communicated until last day. Numerous charges have appeared on credit card which I was unaware of when checking out and now having to challenge. Staff not very friendly and some of the bar staff were very rude.
Stayed 4 nights in Dec 2025

6/10 Okay

Jackie

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Front desk staff. Upon arrival in pouring rain. Front desk staff unhelpful with valet parking. Ghetto and unfriendly. On of the worse encounters I've had.
Stayed 2 nights in Dec 2025

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Dec 2025