Compare Ski Resorts & Hotels in New London

"This is a solid basic hotel. Reasonably clean and fairly up to date. The desk staff was engaging, helpful, friendly and quick. I was only there for a night, arrived late, and didn’t want to waste sleep time at the desk so I didn’t ask for assistance but there were a few minor problems and one issue. The TV remote didn’t function too well and needed to be replaced. Annoying but not uncommon. More annoying, I was on the first floor and I could hear every single step taken by the guest/s above me. This was unpleasant when they awoke for the day at 4:45am and it sounded like a gym class was going on above me as they paced the room. To be fair, there was no noise from my floor even though there were guests. Finally, I assume there was work done in my bathroom before I arrived, because the cold water for the sink was shut off. I found this out by turning on the faucet for a few seconds before placing my hands under and nearly scalding them immediately. I assumed correctly that the valve was off and turned it back on myself, again not wanting to waste sleep time time. I made sure it wasn’t leaking and left it alone after that. Maintenance should be much more careful."

"Clean room, staff great! Pool for grandson good. "

"Comfortable place to stay."

"Great stay. Owners are great"

"Great breakfast. Helpful front desk staff. Bed was comfy and room was clean. Quiet building. The pool was too small. The housekeeping staff did not always come and did not leave enough tissues or toilet paper. The shower drain didn't work properly and the tub filled up while showering. The room was too hot and the thermostat was hard to adjust."

"This was by far the worst hotel I’ve ever stayed in. There is no staff. They double charged me after not sending out the codes to the room and canceling my stay without my knowledge. The bed sheets were dirty, the room was bare, and they lacked basic amenities. This is a scam, DO NOT STAY HERE!"