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Hotel Riu Palace Tropical Bay - All Inclusive

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Riu Palace Tropical Bay - All Inclusive

2 outdoor pools, pool umbrellas, sun loungers
4 bars/lounges, swim-up bar, poolside bar
Reception
Aerial view
4 bars/lounges, swim-up bar, poolside bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included

Explore the area

View in a map
Norman Manley Boulevard, Bloody Bay Beach, Negril, Westmoreland
  • Place, Bloody Bay Beach
    ‪1 min walk‬
  • Place, Seven Mile Beach
    ‪16 min walk‬
  • Place, Kool Runnings Water Park
    ‪3 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪83 min drive‬

Room options

View all photos for Junior Suite, Garden View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Garden View (L)

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Partial Sea View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Partial Sea View (L)

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Sea View (E)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Partial Sea View (E)

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Standard - E)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (Standard - E)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Garden View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Garden View (B2C-US)

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (B2C-US)

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Oceanfront (B2C-US)

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (B2C-US)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Oceanfront (L)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (L)

  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Garden View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Garden View (B2C-CA)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Oceanfront (B2C-CA)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (B2C-CA)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (B2C-CA)

  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (U)

10.0 out of 10
Exceptional
(5 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (C)

8.8 out of 10
Excellent
(6 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Garden View (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Garden View (C)

10.0 out of 10
Exceptional
(2 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Oceanfront (C)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (C)

  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (B2C-CA)

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 2 Bedrooms, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, 2 Bedrooms, Ocean View (U)

8.8 out of 10
Excellent
(3 reviews)
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Oceanfront (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, 2 Bedrooms, Oceanfront (U)

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds

View all photos for Junior Suite, Connecting Rooms, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms, Ocean View (C)

  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

View all photos for Junior Suite, Connecting Rooms, Oceanfront (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms, Oceanfront (C)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds

View all photos for Junior Suite, Connecting Rooms, Oceanfront (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms, Oceanfront (B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds

View all photos for Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Oceanfront (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, 2 Bedrooms, Oceanfront (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds

View all photos for Junior Suite, Connecting Rooms, Partial Sea View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms, Partial Sea View (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Oceanfront (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms, Oceanfront (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Garden View (U)

8.6 out of 10
Excellent
(101 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (U)

8.2 out of 10
Very good
(50 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Oceanfront (U)

8.8 out of 10
Excellent
(38 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior with Garden View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior with Garden View

  • 344 sq ft
  • Sleeps 4

View all photos for Suite Junior with Side Sea View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior with Side Sea View

  • 344 sq ft
  • Sleeps 4

View all photos for Suite Junior with Ocean View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior with Ocean View

  • 344 sq ft
  • Sleeps 4

View all photos for Suite with Sea View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite with Sea View

  • 505 sq ft
  • Sleeps 2

Similar properties

3 outdoor pools, pool umbrellas, sun loungers
Hotel Riu Negril - All Inclusive
  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
3.9 out of 5, Good, 1,003 reviews
Hotel Riu Negril - All Inclusive

About the neighborhood

Negril

Located in Negril, Hotel Riu Palace Tropical Bay - All Inclusive is by the ocean, within a 5-minute drive of Bloody Bay Beach and Seven Mile Beach. .This all-inclusive property is 1 mi (1.6 km) from Booby Cay and 1.3 mi (2 km) from Kool Runnings Water Park.

What's nearby

  • Bloody Bay Beach - 1 min walk - 0.0 miles
  • Seven Mile Beach - 16 min walk - 0.9 miles
  • Kool Runnings Water Park - 3 min drive - 1.6 miles
  • Negril Cliffs - 18 min drive - 8.6 miles
  • Negril Lighthouse - 21 min drive - 10.5 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 94 min drive

Restaurants

  • ‪Green Island Restaurant, RIU - ‬15 min walk
  • ‪Royalton Lobby Bar - ‬15 min walk
  • ‪Hunter Steakhouse - ‬16 min walk
  • ‪Grazie - ‬16 min walk
  • ‪Ackee - ‬3 min drive

About this property

Hotel Riu Palace Tropical Bay - All Inclusive

Family fun on the beach, with 2 outdoor pools, near Kool Runnings Water Park
Hotel Riu Palace Tropical Bay - All Inclusive offers 452 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. Plasma televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Negril property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Make yourself at home in one of the 452 air-conditioned rooms featuring minibars and plasma televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a health club, and a sauna. Additional amenities at this Art Deco property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 11 AM.
Featured amenities include limo/town car service, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.
Hotel Riu Palace Tropical Bay - All Inclusive has 5 restaurants on site.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)
Dining and beverage availability limited at one or more venues

Water activities

Kayaking
Sailing
Snorkeling
Snorkeling excursions
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Dancing
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Volleyball
  • Water skiing
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator

More

  • 2 floors
  • 8 buildings
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Riu Palace Tropical
Riu Palace Tropical Bay
Riu Palace Tropical Bay All Inclusive
Riu Palace Tropical Bay All Inclusive Negril
Riu Palace Tropical Bay Negril
Riu Tropical
Riu Tropical Bay
Riu Tropical Bay Palace
Riu Tropical Palace Bay
Tropical Bay
Riu Tropical Inclusive Negril
RIU Palace Tropical Bay All Inclusive
Hotel Riu Palace Tropical Bay - All Inclusive Negril

Hotel Riu Palace Tropical Bay - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 576 out of 1009 reviews
Rating 8 - Good. 230 out of 1009 reviews
Rating 6 - Okay. 112 out of 1009 reviews
Rating 4 - Poor. 50 out of 1009 reviews
Rating 2 - Terrible. 41 out of 1009 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tariq

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was excellent , and the RIU Resort tropical Bay was an excellent Stay. There were many activities which the staff and everyone was so polite. I will be coming again sometime next year.
Stayed 5 nights in Oct 2025

10/10 Excellent

wendy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach, wonderful food. A perfect, relaxing girls trip vacation.
Stayed 4 nights in Oct 2025

8/10 Good

Geyse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2025

10/10 Excellent

Christina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time in Jamaica and this was my favorite hotel so far! Great staff great food overall 10/10
Stayed 4 nights in Sep 2025

8/10 Good

Alejandra Narcisa

Stayed 4 nights in Sep 2025

10/10 Excellent

Maria Angelica

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Beach.
Stayed 4 nights in Oct 2025

10/10 Excellent

April

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying at this property, and it never fails. The staff are some of the most amazing people. Judith who is so very wonderful. She even remembered us from our trip two years ago. She provided the best drink service on the beach. Shanese who always made sure our room stayed clean, and boy did shane and Powell show us great service at the buffet. These people certainly deserve a raise, and to be praised. Thank them for me for all they do. I hope theybare there when we return. Best place ever!
Stayed 5 nights in Sep 2025

6/10 Okay

Jayden Annette

Traveled with partner
Liked: Cleanliness, amenities
Nice ocean view rooms!
Stayed 6 nights in Jun 2025

8/10 Good

Samara Lizbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach was beautiful.
Stayed 4 nights in Sep 2025

10/10 Excellent

Cheyenne

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff made our stay exceptional
Stayed 3 nights in Sep 2025

10/10 Excellent

Lauren Ashley, Coconut Creek

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this resort were AMAZING! Good was what you would expect, but had a huge variety. Our room did have a moisture/mold problem but we were rarely in the room so we made it work. Room service were cleaning your room everyday and sometimes even twice a day, so you always came back to a clean room. Definitely recommend having enough cash on hand, as there’s no ATM on property. Remember to support the locals on the beach and purchase souvenirs from them!
Stayed 3 nights in Sep 2025

6/10 Okay

Lasean

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
There were roaches everywhere! I stayed on the second floor and had to kill 4 roaches inside my room. Also when walking around I kept seeing them run up walls and going into other rooms. Other than that the views were amazing and the property itself was nice.
Stayed 3 nights in Sep 2025

6/10 Okay

Martina

Liked: Cleanliness
Disliked: Staff & service
Returned for the second time and unfortunately it’s not the same. Strict restaurant restrictions. Only got to visit one restaurant during our week stay. Also some of the staff members were rude. I asked for a paper napkin and he told me he didn’t have any. I asked him if he can take it from the empty table next to me and he said the napkin was accounted for. Also asked for a bottle of water for the baby and he said he didn’t have any. I would have to get it during room service.
Stayed 6 nights in Sep 2025

10/10 Excellent

Joy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great amenities great value Beautiful upgrades to the interior as i have been here a few times before CoVID Staff were very pleasant and welcoming Only complaint was toilet backing up but was attended to promptly when front desk was notified. Overall great experience and I will return and refer to others
Stayed 3 nights in Sep 2025

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Ayoela, Oakland Gardens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great swim up bar staff! Great pools and beach!
Stayed 8 nights in Sep 2025

8/10 Good

Tiffany

Stayed 7 nights in Sep 2025

8/10 Good

Tiffany

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We had a wonderful stay. The property is on a perfect part of bloody bay. Can't beat the sunsets and the bay is very calm. The property is clean however the lack of elevators caused a lot of problems for me and my partner. Please put in elevators. Also the 24 hour lounge is just blah. The food is mediocre at best. Always old and dried out food. Wish we had a sports bar like on the sister resort. I also wish there were better options for room service menu. The food is so limited. Why not provide burgers and fries and some pasta dishes. Warm dishes for your guest who are feeling unwell or exhausted from climbing 3 flights of stairs in a very humid environment. I think adding a club option would help to provide more options for those who want more luxury. Aside from that we had a great time. And if we see some improvements we will be back in a heartbeat.
Stayed 6 nights in Sep 2025

10/10 Excellent

Maya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Drinks and food were good, not a problem for my trip but property doesn't have elevator. They did ask before just assigning a higher floor
Stayed 3 nights in Sep 2025

10/10 Excellent

Ericka Ruth, Converse

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very well taken care of. The rooms were cleaned every day. The staff was wonderful from the house keeping to the security, they were all very friendly and courteous. The beach was exceptionally beautiful. We enjoyed it everyday. The food was great with a great variety. Never boring. We ate mostly at the buffet.
Stayed 8 nights in Sep 2025

4/10 Poor

Bernadette

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Toilet in the room clogs up constantly
Stayed 3 nights in Jul 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, everything felt like a dream. The staff greeted us with genuine smiles and made us feel like family. Our room was spotless, stylish, and had a breathtaking view of the garden —waking up to that every morning was pure magic. The food? Absolutely delicious. Every meal was fresh, flavorful, and served with care. We especially loved the local dishes and tropical cocktails by the pool. Whether we were lounging on the beach, enjoying live music, or just soaking in the sunset, every moment was unforgettable. This hotel made our Jamaican getaway truly special, and we can't wait to come back
Stayed 3 nights in Sep 2025

10/10 Excellent

Funsho

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is very nice.
Stayed 3 nights in Sep 2025

8/10 Good

Youness

Stayed 5 nights in Aug 2025