The Capitol Hotel Downtown, an Ascend Collection Hotel

Property class: 3

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Photo gallery for The Capitol Hotel Downtown, an Ascend Collection Hotel

A hotel reception area with two reception desks, a digital map display, and a large illuminated number 3.
A multi-story hotel building with a modern facade, large windows, and a prominent sign reading 'The Capitol Hotel.'
A hotel room with two beds, a wooden floor, a desk, and a chair.
A modern restaurant with bar seating, a counter, and a television screen.
A hotel lobby with a Coca-Cola refrigerator, snack shelves, a beverage cooler, and orange chairs.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
The current price is $128
$108 nightly
$128 total
Total with taxes and fees
Nov 15 - Nov 16

Explore the area

View in a map
711 Union Street, Nashville, TN, 37219
  • Place, Tennessee State Capitol
    ‪3 min walk‬
  • Place, Ryman Auditorium
    ‪8 min walk‬
  • Place, Bridgestone Arena
    ‪9 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪11 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(105 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(108 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(23 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 310 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking (Upgrade)

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Nashville

The Capitol Hotel Downtown, an Ascend Collection Hotel is centrally located in Nashville, a 4-minute walk from Tennessee State Capitol and 9 minutes by foot from Ryman Auditorium. .This hotel is 0.5 mi (0.7 km) from Bridgestone Arena and 0.7 mi (1.2 km) from Country Music Hall of Fame and Museum.

What's nearby

  • Tennessee State Capitol - 3 min walk - 0.2 miles
  • Broadway - 8 min walk - 0.5 miles
  • Ryman Auditorium - 8 min walk - 0.5 miles
  • Bridgestone Arena - 9 min walk - 0.5 miles
  • Country Music Hall of Fame and Museum - 13 min walk - 0.7 miles

Getting around

  • Nashville Riverfront Station - 14 min walk
  • Nashville International Airport (BNA) - 18 min drive

Restaurants

  • ‪Puckett's Restaurant - ‬5 min walk
  • ‪D’Andrews Bakery & Cafe - ‬4 min walk
  • ‪Nick The Greek - ‬5 min walk
  • ‪Little Fib - ‬5 min walk
  • ‪Skye Lounge - ‬1 min walk

About this property

The Capitol Hotel Downtown, an Ascend Collection Hotel

The Capitol Hotel Downtown, an Ascend Collection Hotel offers 128 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

Make yourself at home in one of the 128 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities including a fitness center and karaoke. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
You can enjoy a meal at the restaurant serving the guests of The Capitol Hotel Downtown, an Ascend Collection Hotel, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. A complimentary self-serve breakfast is served daily from 6:00 AM to 11:00 AM.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Limited parking is available onsite.
A complimentary self-serve breakfast is served each morning between 6:00 AM and 11:00 AM.
Craft Bar and Bistro - This lobby lounge serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Covered, secured valet parking on site (USD 38.24 per night; includes in/out privileges)
  • Limited onsite valet parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Craft Bar and Bistro

Things to do

  • Evening entertainment
  • Games
  • Gym
  • Karaoke
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Covered valet parking fee: USD 38.24 per night (in/out privileges)
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Convention Center Hotel Downtown
Best Western Downtown Convention Center
Best Western Downtown Hotel Nashville
Capitol Hotel Nashville
Capitol Nashville
The Capitol Hotel an Ascend Hotel Collection Member
The Capitol Hotel Downtown, Ascend Hotel Collection Hotel
The Capitol Hotel Downtown, Ascend Hotel Collection Nashville

The Capitol Hotel Downtown, an Ascend Collection Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 390 out of 1180 reviews
Rating 8 - Good. 359 out of 1180 reviews
Rating 6 - Okay. 235 out of 1180 reviews
Rating 4 - Poor. 109 out of 1180 reviews
Rating 2 - Terrible. 87 out of 1180 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price great stays breakfast was good as Well
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Disliked: Cleanliness, amenities
Breakfast was great! Parking was cheaper than other locations.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean Room, good breakfast, easy access to the rooms
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Safe valet parking. Supervised 24/7. Perfect location right in between the Capital Building and Broadway. Staff was great and the breakfast included in the price was awesome! From a picky hotel goer, I would stay here again and would highly recommend!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so helpful and nice!
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, kind staff, delicious breakfast and good location.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the location. Breakfast was good.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a convenient location within walking distance of Broadway and Nissan stadium. It felt safe and the room was clean. Good variety at breakfast! Would stay here again!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. Close walk to Bridgestone arena and all locations. Clean rooms and friendly staff
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Room was decently clean but very small. Breakfast was ok at best. Staff was very friendly and nice. It was just average
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very Nice, and Helpful. The Valet attendants were very polite and helpful. Easy to talk to and ask questions. The security officer was also helpful. This hotel is near downtown Nashville, TN, and everything is within walking distance.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff very helpful !! The only thing in the room is they don’t have a security safe for passport .
Stayed 3 nights in Jun 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities
The shower kept cutting off and on and you have to pay to park at the hotel
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff and great breakfast.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Yes breakfast was hot and fresh.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here was helpful and very honest. I left my purse upstairs and I had already checked out. They came downstairs and returned it to me without me even realizing I left it in my room I had already checked out of. The hotel was very clean. It is very close to Broadway so it made everything so easy to get to and from.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint is the cost of parking
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check staff member was very helpful!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at this hotel and will definitely be back! Room was clean and staff was friendly and professional.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, good customer service.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Fabulous breakfast
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Staff was thorough & kind.
Stayed 1 night in Apr 2026