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Hyatt House Nashville/Franklin/Cool Springs

2.5 star property

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Photo gallery for Hyatt House Nashville/Franklin/Cool Springs

Lobby
Free daily self-serve breakfast
Exterior
Lobby
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
The current price is $159
$134 nightly
$159 total
Total with taxes and fees
Jun 29 - Jun 30

Explore the area

View in a map
3501 Mallory Lane, Franklin, TN, 37067
  • Place, Aspen Grove Park
    ‪14 min walk‬
  • Place, CoolSprings Galleria
    ‪2 min drive‬
  • Place, Broadway
    ‪20 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible (Shower)

Free toiletries, hair dryer, towels, soap

Suite, 1 Bedroom, Accessible (Shower)

9.8 out of 10
Exceptional
(11 reviews)
  • 787 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

Free toiletries, hair dryer, towels, soap

Suite, 1 Bedroom, Accessible, Bathtub

9.2 out of 10
Wonderful
(10 reviews)
  • 490 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(9 reviews)
  • 340 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

9.4 out of 10
Exceptional
(81 reviews)
  • City view
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(33 reviews)
  • 429 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, Multiple Beds

Studio Suite, Multiple Beds | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Studio Suite, Multiple Beds

9.6 out of 10
Exceptional
(96 reviews)
  • 563 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

8.4 out of 10
Very good
(6 reviews)
  • 543 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(25 reviews)
  • 533 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

8.8 out of 10
Excellent
(16 reviews)
  • 340 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Similar properties

Lobby
Hyatt Place Nashville/Franklin/Cool Springs
Franklin
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, 1,160 reviews
$103 nightly
The price is $122
Jul 26 - Jul 27
Total with taxes and fees
Hyatt Place Nashville/Franklin/Cool Springs

About the neighborhood

Franklin

With a stay at Hyatt House Nashville/Franklin/Cool Springs in Franklin, you'll be within a 5-minute drive of CoolSprings Galleria and Aspen Grove Park. .This hotel is 13.2 mi (21.3 km) from Nashville Zoo and 17.7 mi (28.5 km) from Mall at Green Hills.

What's nearby

  • Aspen Grove Park - 14 min walk - 0.8 miles
  • CoolSprings Galleria - 2 min drive - 1.5 miles
  • Broadway - 20 min drive - 20.8 miles
  • Nissan Stadium - 21 min drive - 21.6 miles
  • Grand Ole Opry - 27 min drive - 28.7 miles

Getting around

  • Nashville Riverfront Station - 19 min drive
  • Nashville International Airport (BNA) - 28 min drive

Restaurants

  • ‪Blimpie - ‬7 min walk
  • ‪Chick-fil-A - ‬10 min walk
  • ‪Culver's - ‬5 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Neighbors - ‬4 min walk

About this property

Hyatt House Nashville/Franklin/Cool Springs

Hyatt House Nashville/Franklin/Cool Springs offers 125 air-conditioned accommodations with coffee/tea makers and hair dryers. 49-inch flat-screen televisions come with cable channels.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool.
Make yourself at home in one of the 125 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance.
You can enjoy a meal at the restaurant serving the guests of Hyatt House Nashville/Franklin/Cool Springs, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. A complimentary self-serve breakfast is served on weekdays from 6:30 AM to 8:30 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary self-serve breakfast is served between 6:30 AM and 8:30 AM on weekdays.
Hyatt House Nashville/Franklin/Cool Springs has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available 6:30 AM to 8:30 AM on weekdays and 6:30 AM to 8:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Art Deco architecture
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 9:00 AM to 10:00 PM

Property is also known as

Hyatt House Nashville/Franklin/Cool Springs Hotel
Hyatt House Nashville/Franklin/Cool Springs Franklin
Hyatt House Nashville/Franklin/Cool Springs Hotel Franklin

Hyatt House Nashville/Franklin/Cool Springs Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 785 out of 1000 reviews
Rating 8 - Good. 133 out of 1000 reviews
Rating 6 - Okay. 37 out of 1000 reviews
Rating 4 - Poor. 15 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, excellent room and breakfast, great location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

LaDonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel with comfortable rooms and a great breakfast!!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great location
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Deron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, friendly staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities
Staff was great and the room was very clean.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ben is such an asset to this hotel! We have stayed multiple times and look forward to his kindness and professionalism each time!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

D'Angelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My day was impeccable. The hotel was clean. Staff was very very friendly and I would definitely come back again and again and again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities
Polite staff, spacious room, yummy breakfast.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities
Great stay. Thanks
Stayed 1 night in Feb 2026
Verified

8/10 Good

Kim

Liked: Cleanliness, property conditions & facilities
The rooms were clean, staff was friendly
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Marcia

Liked: Staff & service, property conditions & facilities
We stayed in a very nice equipped room. Spacious and comfortable.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Hotel offered clean rooms and was quiet. Breakfast offerings were amazing. There were so many great options.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
The room was really spacious, breakfast was better than the typical provided, pool was very nice, and on-site bar was a plus. Would stay again!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Arne

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and friendly staff.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Jennyfer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

hollye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay. Will stay again when we're in the area.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Nice place, outdoor firepits, good breakfast!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities
Nice hotel, in the middle of lots of things. Staff nice and room was clean
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Timothy B

Liked: Cleanliness, amenities, property conditions & facilities
The facility and room was clean. The breakfast was good. Would definitely recommend staying.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! The staff is friendly and efficient, the property is attractive and well maintained. Would recommend.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Strickland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfy rooms. Quiet night and got great sleep. It’s also in a wonderful place.
Stayed 1 night in Dec 2025
Verified

8/10 Good

SHERRIE

Liked: Cleanliness, staff & service, amenities
Excellent…$100./day pet charge high
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Very good room design
Stayed 2 nights in Jan 2026