Comfort Inn Franklin Highway 96

2.5 star property

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Photo gallery for Comfort Inn Franklin Highway 96

Lobby
Suite, 1 King Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board
Standard Room, 1 King Bed, Non Smoking, Hot Tub | In-room safe, desk, soundproofing, iron/ironing board
Exterior
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry
  • 24/7 front desk
$84
$71 nightly
$84 total
Total with taxes and fees
Dec 15 - Dec 16

Explore the area

View in a map
4202 Franklin Commons Court, Franklin, TN, 37067
  • Place, SOAR Adventure Tower
    ‪3 min walk‬
  • Place, Saint Thomas Medical Partners
    ‪9 min walk‬
  • Place, Vanderbilt University
    ‪20 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪24 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking

7.2 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(38 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Hot Tub

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Franklin

With a stay at Comfort Inn Franklin Highway 96 in Franklin, you'll be within a 10-minute drive of CoolSprings Galleria and SOAR Adventure Tower. .This hotel is 0.6 mi (1 km) from Saint Thomas Medical Partners and 2.9 mi (4.6 km) from Fort Granger Park.

What's nearby

  • SOAR Adventure Tower - 3 min walk - 0.2 miles
  • Saint Thomas Medical Partners - 9 min walk - 0.5 miles
  • Music City Center - 20 min drive - 22.9 miles
  • Vanderbilt University - 20 min drive - 22.1 miles
  • Broadway - 20 min drive - 22.9 miles

Getting around

  • Nashville Riverfront Station - 20 min drive
  • Nashville International Airport (BNA) - 25 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Sonic Drive-In - ‬8 min walk
  • ‪Steak 'n Shake - ‬8 min walk
  • ‪Bar-B-Cutie - ‬15 min walk

About this property

Comfort Inn Franklin Highway 96

Hotel in Franklin with free breakfast and a fitness center
Comfort Inn Franklin Highway 96 offers 66 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 66 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and tour/ticket assistance.
A complimentary on-the-go breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center

Accessibility

  • Elevator

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night, plus a deposit of USD 30 per night
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 21 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 30 per night
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Baymont Inn Franklin TN
Baymont Inn TN Hotel
Baymont Inn TN Hotel Franklin
Baymont Franklin TN
Comfort Inn Hotel Franklin
Comfort Inn Franklin

Reviews

Comfort Inn Franklin Highway 96 Reviews

7.0

Good

7.0/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 262 out of 1000 reviews
Rating 8 - Good. 272 out of 1000 reviews
Rating 6 - Okay. 209 out of 1000 reviews
Rating 4 - Poor. 144 out of 1000 reviews
Rating 2 - Terrible. 113 out of 1000 reviews

Reviews

10/10 Excellent

Seabee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Do not waste your $$ here

No tv remote in the room, had to ask for it. Couldn’t figure out how the curtains closed. Was not very clean. Ice machine broken, no sign to say that. AC unit was very loud. Housekeeping came by at 930a & continually knocked, even tho check out is at 11. Room smelt like cigarettes when I walked in.
Stayed 1 night in Sep 2025

4/10 Poor

Adam

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived to find the indoor pool that was advertised is filled in with concrete. Then the ice maker was broken. We had a jacuzzi room but only had 2 towels. When I asked for more towels the man at the desk seemed very irritated that I would need more than 2. Finally the A.C. in the room leaked water onto the carpet. And not just a little. By the time I got up the next morning we had a moat around the bed. Standing water. That explains the off smell the room had. Overall we were very disappointed. We routinely stay with Choice hotels and this was by far our worst experience ever. Avoid this place as there are many more options nearby.
Stayed 1 night in Aug 2025

4/10 Poor

Joe

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 2 nights in Aug 2025

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine
Stayed 1 night in Aug 2025

10/10 Excellent

Wendi

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was quick. Unfortunately i got the rim across from the elevator, and the door closes very loudly.
Stayed 1 night in Aug 2025

10/10 Excellent

Fares, Seattle

Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean & quiet

Just a quick 1 night getaway and we were pleased! Hotel is clean & quiet, staff was very friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The places clean that's quiet and it's a good property The rooms are good and the staff is real nice
Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

Staff was amazing. Very helpful!
Stayed 5 nights in Jul 2025

4/10 Poor

Stephanie

Stayed 2 nights in Jul 2025

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Rebecca

Stayed 1 night in Jul 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 2 nights in Jul 2025

4/10 Poor

Rebecca

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2025

2/10 Terrible

Clifford

Stayed 2 nights in Apr 2025

4/10 Poor

James

Stayed 1 night in Jul 2025

10/10 Excellent

Mercedes

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellente service
Stayed 4 nights in Jun 2025

6/10 Okay

Martha

Traveled with partner
We stayed at the hotel as it was close to the FirstBank amphitheatre. The hotel needs upgrade with TV channel selection. There was no fruit for breakfast and they ran out of sausage. The staff was friendly and professional. Would be nice if the cigarette smoking area wasn't at the front door.
Stayed 1 night in Jun 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities
Nice staff and room. Quiet.
Stayed 1 night in Jun 2025

2/10 Terrible

Katie

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t waste your money

They charged me $42 in incidentals and said I used hair dye on the towels. I did not use hair dyes on the towels my husband‘s milkshakes built and we tried to clean it up because we saw ants in the room. So all of it should’ve washed out of their cheap five dollar towels. The duvet cover is trash. The whole room stinks of stale air. The staff is rude. This will be the last time I ever say a choice hotel. I will be using Airbnb and home away from now on.
Stayed 1 night in Jun 2025

8/10 Good

Lynnai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Jeremy

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Elisabeth

Business traveler
Liked: Cleanliness
Great location. Quiet and clean. Definitely an older hotel but it was a nice stay.
Stayed 1 night in May 2025