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Comfort Inn Franklin Highway 96

Property class: 2.5

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Photo gallery for Comfort Inn Franklin Highway 96

Lobby
Suite, 1 King Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board
Exterior
Lobby
Suite, 1 King Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$84
$71 nightly
$84 total
Total with taxes and fees
May 10 - May 11

Explore the area

View in a map
4202 Franklin Commons Court, Franklin, TN, 37067
  • Place, SOAR Adventure Tower
    ‪3 min walk‬
  • Place, Saint Thomas Medical Partners
    ‪9 min walk‬
  • Place, Broadway
    ‪20 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

7.2 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(40 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(20 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 King Bed, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Franklin

With a stay at Comfort Inn Franklin Highway 96 in Franklin, you'll be within a 10-minute drive of CoolSprings Galleria and SOAR Adventure Tower. .This hotel is 0.6 mi (1 km) from Saint Thomas Medical Partners and 2.9 mi (4.7 km) from Fort Granger Park.

What's nearby

  • SOAR Adventure Tower - 3 min walk - 0.2 miles
  • Saint Thomas Medical Partners - 9 min walk - 0.5 miles
  • Vanderbilt University - 20 min drive - 22.1 miles
  • Broadway - 20 min drive - 22.9 miles
  • Grand Ole Opry - 26 min drive - 30.7 miles

Getting around

  • Nashville Riverfront Station - 20 min drive
  • Nashville International Airport (BNA) - 28 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Steak 'n Shake - ‬9 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Sonic Drive-In - ‬8 min walk

About this property

Comfort Inn Franklin Highway 96

Comfort Inn Franklin Highway 96 offers 66 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 66 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and tour/ticket assistance.
A complimentary on-the-go breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center

Accessibility

  • Elevator

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night, plus a deposit of USD 30 per night
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 21 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 30 per night
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Baymont Inn Franklin TN
Baymont Inn TN Hotel
Baymont Inn TN Hotel Franklin
Baymont Franklin TN
Comfort Inn Hotel Franklin
Comfort Inn Franklin

Comfort Inn Franklin Highway 96 Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 272 out of 1005 reviews
Rating 8 - Good. 273 out of 1005 reviews
Rating 6 - Okay. 203 out of 1005 reviews
Rating 4 - Poor. 143 out of 1005 reviews
Rating 2 - Terrible. 114 out of 1005 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities
My family and I enjoyed are stay at the hotel staff was amazing night person front desk name jay went over and beyond to make us comfortable.
Stayed 2 nights in Dec 2025

10/10 Excellent

Lynnai

Business traveler
Liked: Cleanliness, staff & service, amenities
Always a pleasure. Hot tub rooms very affordable. Beds comfy. Always accommodating! We visit often for both business and pleasure.
Stayed 3 nights in Dec 2025

10/10 Excellent

Lynnai

Business traveler
Liked: Cleanliness, staff & service, amenities
Always a pleasure. Love the hot tub rooms!
Stayed 3 nights in Jan 2026

10/10 Excellent

Konner

Business traveler
Liked: Cleanliness, staff & service, amenities
Stay in their hot tub rooms at least 7 or more times a year. Not a 5 star but rooms are clean, staff polite and accommodating, and cant beat the price for private hot tub.
Stayed 1 night in Jan 2026

10/10 Excellent

Pat

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great front desk staff, comfortable room, clean, good breakfast
Stayed 1 night in Jan 2026

8/10 Good

Tevin

Stayed 1 night in Dec 2025

6/10 Okay

larondria

Disliked: Property conditions & facilities
The hot tub didnt work and it cost extra for that service for the hot tub not to work.
Stayed 1 night in Jan 2026

2/10 Terrible

Robert

Traveled with family and small children, Traveled with partner, Traveled with family
The AC in the room was broken, the sink in the room was completely clogged, and the breakfast ran out of many items.
Stayed 1 night in Dec 2025

8/10 Good

Bill

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We didn’t eat breakfast at the motel. Left before it started. Room and property was clean. Staff was nice. Bed was lumpy and hard
Stayed 1 night in Dec 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is easily accessible from I65. It's a safe neighborhood and right beside Cracker Barrell and other dining options nearby. I enjoyed the large jacuzzi style bathtub inside the main room but was disappointed to find that after the water filled the jets didn't work. The bed was a bit hard for my preference but everything was clean and the staff was nice.
Stayed 1 night in Dec 2025

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms. Excellent staff. And free breakfast was a plus
Stayed 3 nights in Dec 2025

10/10 Excellent

Becky

Stayed 1 night in Nov 2025

10/10 Excellent

Fady

Stayed 1 night in Dec 2025

10/10 Excellent

Lynnai

Business traveler
Liked: Cleanliness, staff & service
Thank Ron for always making our stay enjoyable. We are glad to see ya every time we visit. Love your outgoing personality. Your many years there show your dedication to making comfort inn 96 a great stay. Over a dozen visits this year so far for business.
Stayed 1 night in Nov 2025

10/10 Excellent

Lynnai

Business traveler
Liked: Cleanliness, staff & service, amenities
We have been 13 times this year for business trips and have enjoyed every stay. The reason our stay is awesome is due to a staff member there. His name is Ron. He always makes sure we are taken care of. Wonderful personality!! His help and and the hot tub rooms is why we stay at the one in Franklin Tn. Comfort Inn 96.
Stayed 3 nights in Nov 2025

8/10 Good

Orlando

Stayed 1 night in Oct 2025

10/10 Excellent

Samuel Mason

Stayed 1 night in Oct 2025

10/10 Excellent

autrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Stayed 1 night in Oct 2025

10/10 Excellent

Herik

Stayed 1 night in Oct 2025

10/10 Excellent

Alejandro

Stayed 1 night in Oct 2025

6/10 Okay

Samantha

Stayed 8 nights in Oct 2025

8/10 Good

Greer

Stayed 2 nights in Oct 2025

4/10 Poor

Mark

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ant infestation. Safe didn't work. Crud in the corners of the bathroom on the floor. Daily cleaning missed twice. Loose toilet seat and it wouldn't stay up. Breakfast was nearly inedible.
Stayed 8 nights in Oct 2025

6/10 Okay

Karen

Stayed 2 nights in Oct 2025

10/10 Excellent

Cindy

Stayed 1 night in Oct 2025