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Pacific Shores Resort & Spa

3.5 star property

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Photo gallery for Pacific Shores Resort & Spa

Outdoor spa tub
Exterior
Garden view
Couples treatment rooms, body treatments, aromatherapy
Superior Townhome | Beach/ocean view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
$149
$129 nightly
$149 total
Total with taxes and fees
Feb 22 - Feb 23

Explore the area

View in a map
1600 Strougler Road, Nanoose Bay, BC, V9P9B7
  • Place, Parksville Museum & Archives
    ‪18 min walk‬
  • Place, Wilde and Sparrow
    ‪3 min drive‬
  • Place, Parksville Visitor Centre
    ‪3 min drive‬
  • Airport, Nanaimo, BC (YCD)
    ‪37 min drive‬

Room options

View all photos for Standard Hotel Room, Queen Bed and Sofa Bed

Standard Hotel Room, Queen Bed and Sofa Bed | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Hotel Room, Queen Bed and Sofa Bed

8.0 out of 10
Very good
(29 reviews)
  • Garden view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Basic Apartment, 1 Bedroom, Kitchen, Garden Area

Basic Apartment, 1 Bedroom, Kitchen, Garden Area | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Basic Apartment, 1 Bedroom, Kitchen, Garden Area

8.4 out of 10
Very good
(28 reviews)
  • Garden view
  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

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Feb 22 - Feb 23
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About the neighborhood

Nanoose Bay

Located in Nanoose Bay, Pacific Shores Resort & Spa is on the waterfront, within a 10-minute drive of Rathtrevor Beach Provincial Park and Sunset Lanes. .This beach hotel is 4.3 mi (6.9 km) from The Wool Shop and 4.7 mi (7.6 km) from Parksville Beach.

What's nearby

  • Parksville Museum & Archives - 18 min walk - 1.0 mile
  • Wilde and Sparrow - 3 min drive - 1.5 miles
  • Parksville Visitor Centre - 3 min drive - 1.8 miles
  • Craig Heritage Park and Museum - 3 min drive - 1.8 miles
  • Parksville Beach - 9 min drive - 6.1 miles

Getting around

  • Nanaimo, BC (YCD) - 38 min drive

Restaurants

  • ‪Tim Hortons - ‬8 min drive
  • ‪Starbucks - ‬8 min drive
  • ‪Popeyes - ‬7 min drive
  • ‪Cafe Floresta - ‬9 min drive
  • ‪Brazen Poppy Bakery Restaurant - ‬8 min drive

About this property

Pacific Shores Resort & Spa

Pacific Shores Resort & Spa offers 47 accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on a limited basis.

A private beach and complimentary bicycles are featured at the hotel. An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 47 guestrooms featuring microwaves and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers.
Pamper yourself with onsite massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including an indoor pool and a hot tub. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and a fireplace in the lobby.
You can enjoy a meal at Pacific Moon Rising serving the guests of Pacific Shores Resort & Spa, or stop in at the snack bar/deli.
Featured amenities include a business center, express check-out, and laundry facilities. Planning an event in Nanoose Bay? This hotel has 3500 square feet (325 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.
Pacific Moon Rising - Onsite restaurant. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Pacific Moon Rising

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Kayaking
  • Library
  • Playground
  • Sauna

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (limited availability)

Business services

  • 3,500 square feet of conference space
  • 5 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On a private beach
  • On the bay
  • Picnic area
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools
Full payment for the stay is required at check-in

Renovations and closures

The following facilities are closed on Monday:
  • Indoor pool
The following facilities are closed on Thursday:
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 20 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Creekside Suites Hotel Nanoose Bay
Creekside Suites Hotel
Creekside Suites Nanoose Bay
Creekside Suites @ Pacific Shores Hotel Nanoose Bay
Creekside Suites @ Pacific Shores Hotel
Creekside Suites @ Pacific Shores Nanoose Bay
Pacific Shores Resort Nanoose Bay
Pacific Shores Nanoose Bay
Hotel Pacific Shores Resort & Spa Nanoose Bay
Nanoose Bay Pacific Shores Resort & Spa Hotel
Hotel Pacific Shores Resort & Spa
Pacific Shores Resort & Spa Nanoose Bay
Creekside Suites @ Pacific Shores
Pacific Shores Resort
Creekside Suites
Pacific Shores
Pacific Shores Nanoose Bay
Pacific Shores Resort Spa
Pacific Shores & Spa Nanoose
Pacific Shores Resort & Spa Hotel
Pacific Shores Resort & Spa Nanoose Bay
Pacific Shores Resort & Spa Hotel Nanoose Bay

Pacific Shores Resort & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 296 out of 782 reviews
Rating 8 - Good. 276 out of 782 reviews
Rating 6 - Okay. 117 out of 782 reviews
Rating 4 - Poor. 61 out of 782 reviews
Rating 2 - Terrible. 32 out of 782 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Natasha

Traveled with family
Disliked: Staff & service
Wifi kept dropping Beds and pillows were not comfortable especially the pull out The food at the restaurant is delicious The location is lovely
Stayed 2 nights in Nov 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities
Enjoyed our stay. Beautiful place
Stayed 3 nights in Nov 2025

8/10 Good

Eric, Abbotsford

Stayed 1 night in Nov 2025

6/10 Okay

Alysha

Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was quite nice. It could use some updates but still a lovely stay with the all of the amenities we needed for our stay.
Stayed 2 nights in Oct 2025

6/10 Okay

Janique

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Great property with good restaurant on site. Very clean but finishes are on the low end and furniture is dated. Convenient and spacious apartments
Stayed 2 nights in Oct 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, room comfort
Clean. Dated. Quiet.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Stayed 1 night in Jun 2025

10/10 Excellent

Robyne

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Lindsay

Traveled with family
Disliked: Property conditions & facilities
The staff were friendly and the location was beautiful. The property and the room were quite run down. We couldn't use the outdoor hot tub because the lock was broken. There were many things that didn't work in the room and the last morning we woke up there was no running water in the room.
Stayed 2 nights in Sep 2025

4/10 Poor

Michael

Business traveler
Disliked: Cleanliness, staff & service
Power outage and alarms deep into the night. No onsite breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern rooms, Beautiful grounds! Well manicured, so many amenities! I enjoyed the swimming pool, Sauna, great hot tub outdoors! Took advantage of the spa and had a fantastic massage! Gorgeous views from the Gazebo. Relaxed and enjoyed the ocean! Fantastic property.
Stayed 2 nights in Sep 2025

8/10 Good

Elaine

Every amenity available for the enjoyment of all. Staff in restaurant was happy and efficient.
Stayed 2 nights in Sep 2025

8/10 Good

Gustavo, Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oceanfront property. Nice indoor pool and outdoor hot tub. Room comfortable with small balcony. Restaurant ok to grab a bite and drink. Limited breakfast options as restaurant opens at noon.
Stayed 1 night in Sep 2025

4/10 Poor

ALICE

Traveled with partner
Liked: Cleanliness
Our room was not very quiet. I was told by staff walls are paper thin and no air conditioning. Very disappointed
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice weekend visit.
Stayed 2 nights in Sep 2025

8/10 Good

Debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No maid service and did not know this at time of booking. Got email about it shortly before we left on trip
Stayed 3 nights in Sep 2025

10/10 Excellent

Kristie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so amazing. My family of 4 loved all the amenities. Kayaks and paddle boards, the indoor and outdoor pools. We will be back.
Stayed 3 nights in Aug 2025

10/10 Excellent

France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and friendly place

Was a room with a kitchen...and we were the ones taking care . The place was clean on the arrival. Everything around the place was beautiful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice for our family, the kids had a great time at the pools!
Stayed 3 nights in Jul 2025

6/10 Okay

Qiong

Stayed 3 nights in Aug 2025

8/10 Good

Judy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room ... Sadly our neighbours were cooking a twice set off the fire alarm at 10:30pm... They were also noisy... It would also be nice to have the option of tea in the room and milk.... The staff were helpful over this but shouldn't have to ask. Delicious supper was a bonus.
Stayed 1 night in Aug 2025

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were super professional and kind
Stayed 2 nights in Aug 2025

6/10 Okay

Boi Linh, Calgary

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The Bay Area was beautiful! However the rooms are very dated. No AC and the walk to the beach was further then the other properties.
Stayed 2 nights in Aug 2025

4/10 Poor

emilie

Disliked: Cleanliness, property conditions & facilities
Friendly front desk staff. The carpet in the room was filthy, the room was poorly maintained, poorly appointed and not clean. Kitchen light did not work. It’s our third time staying here and we were very disappointed.
Stayed 2 nights in Aug 2025