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Best Western Mystic Hotel

2.5 star property

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Photo gallery for Best Western Mystic Hotel

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes
Exterior
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes
Lobby
Free daily continental breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
$119
$103 nightly
$119 total
Total with taxes and fees
Mar 10 - Mar 11

Explore the area

View in a map
48 Whitehall Ave, Mystic, CT, 06355
  • Place, Olde Mistick Village
    ‪8 min walk‬
  • Place, Mystic Aquarium and Institute for Exploration
    ‪13 min walk‬
  • Place, Mystic Seaport
    ‪3 min drive‬
  • Airport, New London, CT (GON-Groton - New London)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(46 reviews)
  • 260 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Bathtub

8.4 out of 10
Very good
(5 reviews)
  • 261 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 527 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

8.6 out of 10
Excellent
(24 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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Spark by Hilton Mystic Groton
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.2 out of 5, Very Good, 1,462 reviews
$73 nightly
The price is $84
Mar 16 - Mar 17
Total with taxes and fees
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About the neighborhood

Mystic

With a stay at Best Western Mystic Hotel in Mystic, you'll be near the beach, within a 15-minute walk of Olde Mistick Village and Mystic Aquarium and Institute for Exploration. .This hotel is 1.3 mi (2.1 km) from Mystic Seaport and 8.2 mi (13.2 km) from Naval Submarine Base New London.

What's nearby

  • Olde Mistick Village - 8 min walk - 0.5 miles
  • Mystic Aquarium and Institute for Exploration - 13 min walk - 0.7 miles
  • Hartford Healthcare Mystic Health Center - 13 min walk - 0.7 miles
  • Mystic Seaport - The Museum of America and the Sea - 2 min drive - 2.2 miles
  • Mystic Seaport - 3 min drive - 1.8 miles

Getting around

  • Mystic Station - 7 min drive
  • New London, CT (GON-Groton - New London) - 14 min drive

Restaurants

  • ‪B.F. Clyde's Cider Mill - ‬4 min drive
  • ‪McDonald's - ‬9 min walk
  • ‪The Mystic Diner & Restaurant - ‬9 min walk
  • ‪Mango's Wood Fired Pizza Co. - ‬13 min walk
  • ‪Jealous Monk - ‬12 min walk

About this property

Best Western Mystic Hotel

Best Western Mystic Hotel offers 120 air-conditioned accommodations with safes and complimentary newspapers. 50-inch LED televisions come with premium cable channels, pay movies, and Netflix. Refrigerators, microwaves, and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 120 air-conditioned rooms featuring refrigerators and LED televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a vending machine.
Grab a bite from the grocery/convenience store serving guests of Best Western Mystic Hotel. A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - December 2023
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 11:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 51 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 8 AM to 8 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Mystic
Comfort Inn Mystic
Mystic Comfort Inn
Comfort Hotel Mystic
Comfort Inn Mystic Ct
Quality Inn Mystic
Quality Mystic
Best Mystic Hotel Mystic
Quality Inn Mystic Groton
Best Western Mystic Hotel Hotel
Best Western Mystic Hotel Mystic
Best Western Mystic Hotel Hotel Mystic

Best Western Mystic Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 262 out of 488 reviews
Rating 8 - Good. 137 out of 488 reviews
Rating 6 - Okay. 63 out of 488 reviews
Rating 4 - Poor. 14 out of 488 reviews
Rating 2 - Terrible. 12 out of 488 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Venie, Oxford

Traveled with partner
Disliked: Amenities
Thermostat was difficult to regulate. Very warm in the room. Bath tub was very slippery, should have had a non slip mat We went to breakfast came back before 10:30 and we were locked out. (Mind you check out was 11am.) Went to the front desk and she didn't see surprise at all. The gap around the door was very large not really sure how secure the door t was.
Stayed 1 night in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Clean establishment, courteous staff
Stayed 2 nights in Nov 2025

2/10 Terrible

Jennifer

Stayed 1 night in Aug 2025

10/10 Excellent

Tina Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property for bringing a dog; plenty of walking availability. One of the cleanest rooms Ive ever stayed in
Stayed 2 nights in Nov 2025

10/10 Excellent

Charles, Dover Foxcroft

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice, clean and quiet. Nice bed and towels. Breakfast looked good but we did not eat there.
Stayed 2 nights in Nov 2025

6/10 Okay

Scott

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
When we arrived around 3 nobody was at the desk… stink around for like 5 mins… started walking around and found an employee who was heading to the desk… he apologized and checked in the people in front of us then us… Room was nice and clean… toilet wouldn’t stop running. Then wouldn’t flush at all… this was around 8:30 pm. Call to the front desk said they’d come look at it. Came 15 minutes later and said chain broke off stopper… asked if we wanted another room or if we just wanted to stay there until morning without a working toilet. Of course chose other room. Had to pack all our stuff and move across the hall. No real apology or anything from attendant. No apology or acknowledgement or anything during checkout.
Stayed 1 night in Nov 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
Room was spotless and the staff was very nice
Stayed 3 nights in Nov 2025

10/10 Excellent

Judy

Stayed 4 nights in Nov 2025

10/10 Excellent

Pat

Liked: Cleanliness, amenities, property conditions & facilities
All good. Appreciated the EV charger.
Stayed 2 nights in Nov 2025

8/10 Good

NANCY

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff Easy check-in Breakfast available
Stayed 1 night in Nov 2025

10/10 Excellent

BARB, RINGTOWN

Stayed 2 nights in Nov 2025

10/10 Excellent

melanie

Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Nov 2025

10/10 Excellent

Kathleen

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, easy check in and check out! 20 mins from the casino
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Stayed 2 nights in Nov 2025

10/10 Excellent

joseph

Liked: Cleanliness, property conditions & facilities
good
Stayed 1 night in Nov 2025

6/10 Okay

Jennifer

Stayed 1 night in Nov 2025

6/10 Okay

phyllis

Traveled with family
Disliked: Amenities, property conditions & facilities
I had requested a joining room with my family , they even called that day to tell us we had them , we we arrived we did not received them & said nothing was in their notes- whole second floor stunk of weed- one elevator was not ideal for us since we were almost the last room in the second floor - will not be returning
Stayed 2 nights in Nov 2025

10/10 Excellent

Patricia Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Dianne, Quincy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, comfortable, and spacious. The staff was very professional and courteous. Would definitely recommend Best Western Hotel to family and friends.
Stayed 1 night in Nov 2025

8/10 Good

Stephyne

Liked: Cleanliness, staff & service, amenities
Location was great very clean
Stayed 1 night in Nov 2025

10/10 Excellent

Dorothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good one night stay near I-95 in Mystic. Basic room, coffee 24/7 in lobby, breakfast included. Staff friendly.
Stayed 1 night in Nov 2025

8/10 Good

Elisa

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Clean room. Nice front desk staff. Very no frills minimal accommodations. Breakfast was not good at all. There should be better quality foods and selections for price I paid. If room next to you is noisy, you can hear it. But for our stay, it was quiet at night. Ample parking for guests. Closeby to many amenities. Safe area.
Stayed 1 night in Nov 2025

6/10 Okay

Caroline

Stayed 1 night in Nov 2025

8/10 Good

Michelle

Stayed 1 night in Nov 2025

10/10 Excellent

Ashlee

Stayed 1 night in Oct 2025