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Quality Suites Morristown West

2.5 star property

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Indoor pool
Lobby
Deluxe Suite, Non Smoking | In-room safe, desk, iron/ironing board, free wired internet
Suite, Non Smoking | In-room safe, desk, iron/ironing board, free wired internet
Deluxe Suite, Non Smoking | In-room safe, desk, iron/ironing board, free wired internet

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$69
$60 nightly
$69 total
Total with taxes and fees
Feb 15 - Feb 16

Explore the area

View in a map
3660 W Andrew Johnson Hwy, Morristown, TN, 37814
  • Place, Manley Plaza
    ‪5 min walk‬
  • Place, Fountain Plaza
    ‪13 min walk‬
  • Place, Cherokee Crossing
    ‪18 min walk‬

Room options

View all photos for Deluxe Suite, Non Smoking

Deluxe Suite, Non Smoking | In-room safe, desk, iron/ironing board, free wired internet

Deluxe Suite, Non Smoking

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | In-room safe, desk, iron/ironing board, free wired internet

Suite, Non Smoking

  • 320 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking

In-room safe, desk, iron/ironing board, free wired internet

Suite, Non Smoking

  • 312 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 Double Sofa Bed

Similar properties

Exterior
Super 8 by Wyndham Morristown/South
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.6 out of 5, Good, 493 reviews
$54 nightly
The price is $63
Feb 1 - Feb 2
Total with taxes and fees
Super 8 by Wyndham Morristown/South

About the neighborhood

Morristown

With a stay at Quality Suites Morristown West, you'll be centrally located in Morristown, just a 3-minute walk from Manley Plaza and 13 minutes by foot from Fountain Plaza. .This hotel is 11.5 mi (18.5 km) from Douglas Lake and 0.8 mi (1.2 km) from Cherokee Crossing.

What's nearby

  • Manley Plaza - 5 min walk - 0.3 miles
  • Fountain Plaza - 13 min walk - 0.7 miles
  • Merchants Greene - 16 min walk - 0.9 miles
  • Fountain Plaza Mall - 18 min walk - 1.0 mile
  • Cherokee Crossing - 18 min walk - 1.0 mile

Getting around

  • McGhee Tyson Airport (TYS) - 65 min drive

Restaurants

  • ‪Huey Magoo's Chicken Tenders - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Cheddar's Scratch Kitchen - ‬14 min walk
  • ‪Good Ole Days Sports Grille - ‬2 min drive
  • ‪Chick-fil-A - ‬3 min drive

About this property

Quality Suites Morristown West

Art Deco hotel with free breakfast and a fitness center
Quality Suites Morristown West offers 82 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LED televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 82 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional features at this Art Deco hotel include complimentary wireless internet access, a fireplace in the lobby, and complimentary use of a nearby fitness facility.
Satisfy your appetite at the hotel's coffee shop/cafe. A complimentary buffet breakfast is served daily from 6 AM to 9 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 1992
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Comfort Suites Hotel Morristown
Comfort Suites Morristown
Comfort Hotel Morristown
Quality Suites Morristown
Quality Suites Hotel Morristown
Quality Suites Hotel
Quality Suites Morristown
Quality Suites Hotel Morristown

Quality Suites Morristown West Reviews

Reviews

6.6
Rating 10 - Excellent. 117 out of 478 reviews
Rating 8 - Good. 130 out of 478 reviews
Rating 6 - Okay. 74 out of 478 reviews
Rating 4 - Poor. 67 out of 478 reviews
Rating 2 - Terrible. 90 out of 478 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Janean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 2 nights in Oct 2025

2/10 Terrible

trinity

Disliked: Cleanliness, property conditions & facilities
One of the mattresses had dried blood. Breakfast wasn’t there on Saturday and Sunday. Two out of the 3 days of our stay. Black mold on the ceiling and walls where the roof had leaked. Had to change the filter on my CPAP because it got mold in it. I stay at Quality Inns quite frequently and I was very disappointed. We would have asked for a refund if we would have not booked online. The woman that checked us in was very nice and professional. The pool was decent and better than other hotels we have visited.
Stayed 3 nights in Oct 2025

10/10 Excellent

Samantha

Stayed 3 nights in Jul 2025

8/10 Good

Yvonne

Stayed 1 night in Oct 2025

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities
Yes and yes
Stayed 1 night in Oct 2025

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price it was exactly what we needed and the service was good
Stayed 2 nights in Oct 2025

2/10 Terrible

kenneth

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room had roaches and no towels in swimming pool area, pool not heated.phone wouldn't work and the staff was not at counter when check in taking food break.would like a mgt person to call me.
Stayed 1 night in Oct 2025

4/10 Poor

Lora

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed in this hotel.If we weren’t so tired from traveling , we would had left. Rooms were not the cleanest. No hot water to shower, mold on ceilings, parts of the ceiling falling down in pool area.. took us over 20 mins to check in because the employee kept taking phone calls , mind you my husband just had his foot amputated two weeks ago , so very noticeable) No sheets , pillows or blankets for pull out. No pool towels. The breakfast was ok but all the juices was watered down not many healthy options. Very Basic. The beds set very high off the ground making it very difficult for my disabled husband and son. Shampoo was also empty. I had to go ask for the pull out items and 3 other people were there because of their room conditions. This hotel gives the brand name a BAD look… someone needs to look into it. We stay at others and they are very nice and easy and fast check in.
Stayed 1 night in Oct 2025

6/10 Okay

Donya

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
The staff were amazing! There was mold in the bathroom around the vent and on the shower ceiling. The breakfast lacked from other choice hotels that we stayed out. There was sausage, hard biscuits and cereal.
Stayed 2 nights in Oct 2025

4/10 Poor

Roberta, Las Vegas

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Building was dirty and in disrepair. The phone in our room didn't work.
Stayed 1 night in Oct 2025

4/10 Poor

ROBIN

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff is friendly. The mini fridge is the best I've had in a hotel. The a/c was great. The room has water damage and black mold at the ceiling. The dark out curtains do not meet to darken the room. The tub leaked constantly. The commode is missing a bolt, so it rocks when you are on it. There is no room phone. There was a vehicle doing donuts in the parking lot that resulted in them hitting a pole and running off on foot. We actually witnessed this. Police were called by the desk clerk. There's no sitting area for smokers; they pile up in front of the main entrance because that's where the butt can is. We reserved an accessible room. We received a room on a top floor with a step-in tub/shower, it did not have a handheld shower head, and a very short, small toilet. We did not complain. We did not request a new room. We did not move hotels. We did learn a lesson.
Stayed 2 nights in Sep 2025

10/10 Excellent

Faye

Stayed 1 night in Sep 2025

6/10 Okay

Jaime A

Business traveler, Traveled with partner
Liked: Staff & service, amenities
Old and could use a deep clean
Stayed 1 night in Sep 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

2/10 Terrible

Maribel

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
First room was very disgusting second room not any better I have enough pictures to show I would appreciate a refund
Stayed 1 night in Aug 2025

6/10 Okay

Jacob

Traveled with group
Liked: Staff & service
Stayed 6 nights in Aug 2025

10/10 Excellent

Carlos

Stayed 10 nights in Jul 2025

6/10 Okay

Verified traveler

We were in need

The cleanliness was only thing in question…we pulled out sofa sleeper. There were half drank soda bottles in it. We pulled off sheets and requested more…other than that stay was nice
Stayed 1 night in Aug 2025

8/10 Good

Jody

Stayed 2 nights in Jul 2025

2/10 Terrible

Tracy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Peggie

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The whole place needs a good cleaning. The pool area needs a major update. Not well ventilated so the paint is falling from the ceiling as well as the walls. Our tub spout was leaking constantly. The staff was really nice.
Stayed 4 nights in Jul 2025

8/10 Good

Brian

Stayed 2 nights in Jul 2025

2/10 Terrible

Mikaël

Stayed 1 night in Jul 2025

2/10 Terrible

lance

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Room had water stains on the floor and ceiling. Looks like flood damage at some point that was never cleaned or fixed properly. It smelled of smoke as well even though it is a non smoking facility.
Stayed 1 night in Jul 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service
They have new platform style beds on metal frames. Every movement reminds you of the sound of a truck emptying a dumpster. I even looked for the truck, it was so loud.
Stayed 1 night in Jun 2025