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Quality Suites Morristown West

2.5 star property

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Photo gallery for Quality Suites Morristown West

An indoor swimming pool with blue walls, white lounge chairs, and potted plants.
A hotel room with a TV on a wooden desk, a sofa, a dining table with chairs, and a kitchen area.
A hotel room with a sofa, two beds, a desk, and framed pictures on the wall.
A restaurant with a wooden table and red upholstered booths.
A lobby with a fireplace, seating area, and a glass door entrance.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
  • Business services
The current price is $84
$72 nightly
$84 total
Total with taxes and fees
Aug 23 - Aug 24

Explore the area

View in a map
3660 W Andrew Johnson Hwy, Morristown, TN, 37814
  • Place, Manley Plaza
    ‪5 min walk‬
  • Place, Merchants Greene
    ‪16 min walk‬
  • Place, Cherokee Crossing
    ‪18 min walk‬

Room options

View all photos for Deluxe Suite, Non Smoking

A hotel room with a bed, a TV, a bedside table, a lamp, and a picture on the wall.

Deluxe Suite, Non Smoking

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed
  • Free wired internet

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free wired internet

View all photos for 2 Double Beds, Suite, Nonsmoking

A hotel room with two beds, a desk, a TV, and a phone.

2 Double Beds, Suite, Nonsmoking

  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Interior

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, Non Smoking

Suite, Non Smoking | In-room safe, desk, iron/ironing board, bed sheets

Suite, Non Smoking

  • 320 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, Non Smoking

A hotel room with two beds, a TV, a desk with a lamp, and a chair.

Suite, Non Smoking

  • 312 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 Double Sofa Bed
  • Free wired internet

View all photos for 1 King Bed Suite Non-Smoking Accessible

A hotel room with a large bed, two bedside lamps, a wooden headboard, a red throw blanket, a window with curtains, and a thermostat.

1 King Bed Suite Non-Smoking Accessible

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
2.6 out of 5, 510 reviews
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The price is $69
Jul 28 - Jul 29
Total with taxes and fees
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About the neighborhood

Morristown

With a stay at Quality Suites Morristown West, you'll be centrally located in Morristown, just a 3-minute walk from Manley Plaza and 13 minutes by foot from Fountain Plaza. .This hotel is 11.5 mi (18.5 km) from Douglas Lake and 0.8 mi (1.2 km) from Cherokee Crossing.

What's nearby

  • Manley Plaza - 5 min walk - 0.3 miles
  • Fountain Plaza - 13 min walk - 0.7 miles
  • Merchants Greene - 16 min walk - 0.9 miles
  • Cherokee Crossing - 18 min walk - 1.0 mile
  • Fountain Plaza Mall - 18 min walk - 1.0 mile

Getting around

  • McGhee Tyson Airport (TYS) - 65 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Señor Jalapeño Mexican Restaurant - ‬2 min drive
  • ‪Cheddar's Scratch Kitchen - ‬14 min walk
  • ‪Chipotle - ‬11 min walk

About this property

Quality Suites Morristown West

Quality Suites Morristown West offers 82 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LED televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 82 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional features at this Art Deco hotel include complimentary wireless internet access, a fireplace in the lobby, and complimentary use of a nearby fitness facility.
Satisfy your appetite at the hotel's coffee shop/cafe. A complimentary buffet breakfast is served daily from 6 AM to 9 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 1992
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Comfort Suites Hotel Morristown
Comfort Suites Morristown
Comfort Hotel Morristown
Quality Suites Morristown
Quality Suites Hotel Morristown
Quality Suites Hotel
Quality Suites Morristown
Quality Suites Hotel Morristown

Quality Suites Morristown West Reviews

Reviews

6.6
Rating 10 - Excellent. 129 out of 515 reviews
Rating 8 - Good. 136 out of 515 reviews
Rating 6 - Okay. 80 out of 515 reviews
Rating 4 - Poor. 72 out of 515 reviews
Rating 2 - Terrible. 98 out of 515 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Margaret

Disliked: Cleanliness, property conditions & facilities
Clean
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

Jose

Disliked: Cleanliness, amenities, property conditions & facilities
The perimeter of the hotel was dirty but not as dirty as the rooms. My room had stains everywhere so i left.
Stayed 3 nights in Apr 2026
Verified

6/10 Okay

Serena

Condition of pool room
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Sera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around had an amazing stay!
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price it was exactly what we needed and the service was good
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Linda

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Yes
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the staff was helpful.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Denise

Liked: Staff & service
It was an okay stay
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Bfast was excellent
Stayed 1 night in May 2024
Verified

10/10 Excellent

Janean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Erin

Liked: Staff & service
Disliked: Property conditions & facilities
No fresh fruit on the breakfast, air conditioning and heat worked. But room was terribly dated. Staff was extremely nice and room served the purpose
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Yumi

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and 100 recommended
Stayed 1 night in Jun 2024
Verified

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Would be good if the pool opened earlier.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff where every nice and I sleep well.
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

Donya

Liked: Staff & service, property conditions & facilities, room comfort
The staff were amazing! There was mold in the bathroom around the vent and on the shower ceiling. The breakfast lacked from other choice hotels that we stayed out. There was sausage, hard biscuits and cereal.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

David

Liked: Staff & service
Property was fine. Issue was expedia didnt confirm the reservation and i couldnt check in. They needed to call the hotel and place a reservation which too 30 minutes
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Amanda

Liked: Staff & service, amenities, property conditions & facilities
The toilet was not fully on the ground and rocked. The toilet seat was not secure. Above the shower there was water dripping down from the second floor. Was worried something might fall down. During the night the toilet kept making noises suggesting the seal was incomplete causing the water to slowly drain out of the tank which caused the toilet to refill.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities
Yes and yes
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Jaime A

Liked: Staff & service, amenities
Old and could use a deep clean
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Tanzinia

Liked: Cleanliness, staff & service, room comfort
The type of room I booked wasn't the room I received, no room between the bed and the A/C unit.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Christel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We found this hotel last minute after our other lodging was canceled unexpectedly. The guy working the desk was very nice and made sure we had everything we needed
Stayed 1 night in Oct 2023
Verified

2/10 Terrible

Ashley

Disliked: Cleanliness, amenities, property conditions & facilities
Booked a hotel room for two nights. Was left standing there on the phone for an hour and a half with my kids in the lobby with me because the hotel apparently didn’t have my reservation in the computer. When I had multiple confirmation emails and called Expedia and they said that my reservation was there on their end. Ended up being moved to another hotel that didn’t have a pool, so my kids were all bummed out. That’s the reason we booked this one in the first place. The poor front desk guy was very nice, but I felt bad because he was new and didn’t have an idea on what to do either. I don’t think he shouldn’t been left there alone if it was only his second day working there. Won’t be booking here again.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

John

Liked: Staff & service, property conditions & facilities
The property was clean and quiet. It was convenient to where we had to go. The staff was quite helpful.
Stayed 5 nights in Oct 2023
Verified

10/10 Excellent

Ann-Marie

Liked: Cleanliness, amenities, property conditions & facilities
Parking was rough
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Willie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Aug 2024