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Candlewood Suites Morristown West by IHG

Property class: 2.5

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Photo gallery for Candlewood Suites Morristown West by IHG

An outdoor dining area with a grill, a plate with a burger, condiments, and a bottle of beer.
A hotel room with a large bed, a desk, a chair, and a TV mounted on the wall.
A playground with slides and climbing structures, surrounded by a grassy area and a hill in the background.
A compact kitchen with a microwave, coffee maker, and a refrigerator. There is a wooden shelf above the sink with cups and glasses. A framed picture hangs on the wall, and a desk with a lamp is visible.
A modern hotel building with a prominent 'Candlewood Suites' sign, multiple windows, and a parking lot.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Air conditioning
  • Gym
  • Business services
The current price is $133
$114 nightly
$133 total
Total with taxes and fees
Oct 11 - Oct 12

Explore the area

View in a map
4354 VERDE CROSSING, Morristown, TN, 37814
  • Place, Merchants Greene
    ‪1 min walk‬
  • Place, Cherokee Crossing
    ‪6 min walk‬
  • Place, Manley Plaza
    ‪2 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible (Communications)

A modern kitchen with wooden cabinets, black countertops, and two orange chairs.

Suite, 1 Bedroom, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communications)

A hotel room with a bed, a desk, a chair, a TV, and a window with a view of trees.

Studio Suite, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications)

A modern kitchen with blue cabinets, a stainless steel refrigerator, a microwave, and a coffee maker.

Studio Suite, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Mobility Accessible (Accessible Shower)

A hotel room with a large bed, two bedside tables with lamps, and a wooden headboard.

Suite, 1 Bedroom, Mobility Accessible (Accessible Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility)

A hotel room with a large bed, two bedside tables with lamps, and a wooden headboard.

Suite, 1 Bedroom, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub (Mobility)

A hotel room with a bed, a desk, a chair, a TV, and a window with a view of trees.

Studio Suite, 1 King Bed, Accessible Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility)

A modern kitchen with wooden cabinets, black countertops, and two orange chairs.

Suite, 1 Bedroom, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

A hotel room with a large bed, a desk, a chair, and a TV mounted on the wall.

Studio Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

A modern kitchen with wooden cabinets, black countertops, and two orange chairs.

Suite, 1 Bedroom

  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

A modern kitchen with blue cabinets, a stainless steel refrigerator, a microwave, and a coffee maker.

Studio Suite, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

A modern kitchen with blue cabinets, a stainless steel refrigerator, a microwave, and a coffee maker.

Studio Suite, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite (Bed type assigned at check-in)

A bed with white bedding and a wooden headboard.

Studio Suite (Bed type assigned at check-in)

  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Suite (Bed type assigned at check-in)

A bed with white bedding and a wooden headboard.

Suite (Bed type assigned at check-in)

  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.7 out of 5, Exceptional, 496 reviews
$122 nightly
The price is $143
Nov 1 - Nov 2
Total with taxes and fees
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About the neighborhood

Morristown

Located in Morristown, Candlewood Suites Morristown West by IHG is within a 15-minute drive of Rose Center and Council For The Arts and Panther Creek State Park. .This hotel is 4.2 mi (6.8 km) from Cherokee Reservoir and 8 mi (12.9 km) from Cherokee Park.

What's nearby

  • Merchants Greene - 1 min walk - 0.0 miles
  • Cherokee Crossing - 6 min walk - 0.4 miles
  • Manley Plaza - 2 min drive - 1.3 miles
  • Cherokee Reservoir - 6 min drive - 4.0 miles
  • Douglas Lake - 18 min drive - 16.7 miles

Getting around

  • McGhee Tyson Airport (TYS) - 64 min drive

Restaurants

  • ‪Cheddar's Scratch Kitchen - ‬12 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪Chick-fil-A - ‬4 min drive
  • ‪Señor Jalapeño Mexican Restaurant - ‬6 min walk
  • ‪Huey Magoo's - ‬6 min walk

About this property

Candlewood Suites Morristown West by IHG

Candlewood Suites Morristown West by IHG offers 90 accommodations with coffee/tea makers and hair dryers. 50-inch Smart televisions come with cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Housekeeping is provided weekly.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 90 guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. 50-inch Smart televisions are provided, with cable programming available. Conveniences include microwaves and coffee/tea makers, and housekeeping is provided weekly.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access and a television in a common area.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Planning an event in Morristown? This hotel has 300 square feet (28 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible van parking available

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • 300 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Stes Morristown West
Candlewood Suites Morristown West Hotel
Candlewood Suites Morristown West Morristown
Candlewood Suites Morristown West Hotel Morristown

Candlewood Suites Morristown West by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 37 out of 47 reviews
Rating 8 - Good. 6 out of 47 reviews
Rating 6 - Okay. 4 out of 47 reviews
Rating 4 - Poor. 0 out of 47 reviews
Rating 2 - Terrible. 0 out of 47 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer hotel that is very clean and comfortable. I would definitely stay here again! Many restaurants and shopping nearby. Staff is inviting and friendly.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay. You won’t be disappointed
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Enjoyed the stay
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Cute and clean place to stay !
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shops and restaurants close
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Best hotel!!!!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean, convenient, and courteous staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean, quiet and new!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful,courteous and gracious ❤️
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

room was nice
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Seemed safe and quiet.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The full kitchen was super helpful for holiday travel to family with food. Staff were super nice and helpful. Location is near dining, coffee, shopping! And if you don’t want to go out the hotel most likely has what you need!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice new property.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel. Spacious suite, friendly staff, easy area to navigate for food and shopping. The surrounding area is under construction for new shops surrounding the hotel, but overall the area is great and the hotel itself is a great place to stay.
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It very good
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They asked if I had a pet and I did not. So they seem to be pet friendly. The place was very clean and very nice.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were small. Little to no seating in the room have kitchen but no where to seat and eat for 4 people have to eat on your bed.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
So new it still smells like paint! Beds not very comfortable and bathroom floor not super clean but outside of that everything was 100.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

New construction and good location

We booked this hotel for the Bristol night race because other facilities closer were booked or outrageously priced. This hotel was a good fit at only about an hour from the track. The hotel is new construction. It was very clean and well furnished. It is also located close to a Texas Roadhouse for dinner and a great local bagel place called TN Bagels. My only complaints are that the bed is not very comfortable and they don't provide many towels at all. Be advised that this hotel also does not offer breakfast. Overall I would book the hotel again for convenience.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
New property. Very clean room, but one star removed due to a few dishes in the dishwasher, a dirty pot on the stove, the fridge was not clean, the shower overall was clean but had a dirty shelf and the lamps did not work in the room, which meant we could not plug into the attached outlets to charge phones. Our overall stay was comfortable and despite the fee issues tbese can be fixed and I would definitely stay herr again. Very friendly desk attendant, thank you.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Should have waited a few more weeks to open….

Stayed at the new Candlewood suites in Morristown, TN. Centrally located in an area that is surrounded by restaurants with more on the way, which was great for meeting up with family and dining options. Room was nice, clean and new. But the property wasn’t complete yet, with work still being done on the ground floor rooms, no working ice machines, and the pool area not finished and unusable. None of this was disclosed before booking. Also the employee who was out back three times a day smoking weed and the employee in the office smoking cigarettes in what is supposed to be a smoke free hotel was a little off-putting.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2026