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Room type Options Nightly price Book
Room, 1 King Bed (Portola)
342 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Other room types
Room, 2 Queen Beds, Accessible
342 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Room, 1 King Bed, Accessible
342 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, 1 King Bed, Harbor View
342 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Portola Room Two Queen Beds
342 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Room, 1 King Bed (Courtyard)
342 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Run of House
342 square feet
1 Twin Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, 2 Queen Beds, Harbor View
342 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Room, 1 King Bed (Partial View)
Room with view
342 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, 2 Queen Beds (Courtyard)
342 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Room, 2 Queen Beds (Partial View)
Room with view
342 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
4-star adventure resort connected to the convention center in Downtown Monterey

Popular property highlights

Pets allowed
Outdoor pool
Smoke-free property
24-hour front desk
Multilingual staff

A stay at Portola Hotel & Spa at Monterey Bay places you in the heart of Monterey, steps from Monterey Convention Center and Maritime Museum. This 4-star resort is 0.3 mi (0.5 km) from Monterey County Youth Museum and 0.3 mi (0.5 km) from Perry House.

Make yourself at home in one of the 379 air-conditioned rooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This resort also features wireless Internet access (surcharge) and shopping on site.

Satisfy your appetite at Jacks Monterey, one of the resort's 2 restaurants. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Cooked-to-order breakfasts are served on weekends from 6:30 AM to 10:30 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Portola Hotel & Spa at Monterey Bay

Two Portola Plaza, Monterey, CA 93940

Renovations & Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Hotel Amenities

Hotel Amenities

Dining is available at one of the resort's 2 restaurants. Guests can unwind with a drink at one of the resort's 2 bars/lounges. Public areas are equipped with wireless Internet access (surcharge). This business-friendly resort also offers an outdoor pool, spa services, and a terrace. Onsite parking is available (surcharge). A total renovation of this property was completed in December 2020.

Portola Hotel & Spa at Monterey Bay is a smoke-free property.

  • Elevator
  • Number of bars/lounges - 2
  • 24-hour front desk
  • Secured parking
  • Secured parking
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • WiFi (surcharge)
  • Outdoor pool
  • Valet parking (surcharge)
  • Smoke-free property
  • Food and water bowls
  • Safe-deposit box at front desk
  • Spa services on site
  • Terrace
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Shopping on site
  • Total number of rooms - 379
  • Garage
  • Number of floors - 7
  • Number of buildings/towers - 9
  • Multilingual staff
  • Off-street parking

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Languages Spoken

  • English
  • Spanish

Parking

Self parking (surcharge) , Valet parking (surcharge)

Room Amenities

Portola Hotel & Spa at Monterey Bay offers 379 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in December 2020.

  • Air conditioning
  • Television
  • Wheelchair accessible
  • Refrigerator
  • Coffee/tea maker
  • Hypo-allergenic bedding available
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Ceiling fan
  • Premium bedding
  • Pay movies
  • Cable TV service
  • HDTV
  • WiFi (surcharge)
  • Wired Internet access (surcharge)
  • Pillowtop mattress
  • LCD TV
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Rollaway/extra beds (free)
  • Heating
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Housekeeping on request
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet

Where to Eat

Cooked-to-order breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekends.

Jacks Monterey - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Peter B's Brewpub - This restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open select days.

Nearby Things to Do

Recreational amenities at the resort include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

Check-in time starts at 4 PM

Check-in time ends at 2 AM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of USD 50 per accommodation, per night (maximum USD 150 per stay), plus a deposit of USD 50 per night
  • Food and water bowls are available

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Noise-free rooms not guaranteed

Service animals are allowed

Service animals are exempt from fees/restrictions

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Car not required

Staff wears personal protective equipment

Property follows sanitization practices of SafeStay (AHLA - USA)

Mobile key entry is not available

Debit cards not accepted

Protective clothing is not available to guests

Food service not has not been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are not in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Parking height restrictions apply

Individually-wrapped food options are not available

No gap period between guest stays

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 9 and USD 20 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Secured self parking fee: USD 21.00 per night (in/out privileges)
  • Secured valet parking fee: USD 25 per night (in/out privileges)
  • Pet deposit: USD 50 per night
  • Pet fee: USD 50 per accommodation, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Portola
  • Monterey Bay Portola Hotel
  • Portola Hotel
  • Portola Hotel Monterey Bay
  • Portola Monterey Bay
  • Portola Hotel And Spa At Monterey Bay
  • Portola
  • Portola Hotel Monterey Bay
  • Portola Hotel Spa at Monterey Bay
  • Portola & At Monterey Monterey
  • Portola Hotel Spa at Monterey Bay
  • Portola Hotel & Spa at Monterey Bay Resort
  • Portola Hotel & Spa at Monterey Bay Monterey
  • Portola Hotel & Spa at Monterey Bay Resort Monterey

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Pool access available from 7:00 AM to 10:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

A car is not required for transportation to and from this property.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).