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Portola Hotel & Spa at Monterey Bay

Property class: 4

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Photo gallery for Portola Hotel & Spa at Monterey Bay

A spacious lobby with a modern design, featuring a central seating area with sofas and chairs, surrounded by trees and hanging lights.
Creator video
A modern lounge area with a large fireplace, leather seating, and wooden accents.
A spacious restaurant with high ceilings, exposed wooden beams, and hanging spherical lights. Tables are arranged around a central seating area with a long bench.
A bar area with a long counter, multiple stools, and a variety of bottles and glasses on shelves.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Air conditioning
The current price is $301
$254 nightly
$301 total
Total with taxes and fees
Oct 5 - Oct 6

Explore the area

View in a map
Two Portola Plaza, Monterey, CA, 93940
  • Place, Monterey Convention Center
    ‪1 min walk‬
  • Place, Golden State Theatre
    ‪3 min walk‬
  • Place, Fisherman's Wharf
    ‪3 min walk‬
  • Airport, Monterey, CA (MRY-Monterey Peninsula)
    ‪5 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Courtyard)

A hotel room with two beds, a desk, a chair, a TV, and a view of the outdoors.

Room, 2 Queen Beds (Courtyard)

8.4 out of 10
Very good
(19 reviews)
  • 342 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Courtyard)

A hotel room with a large bed, a desk with two chairs, a window with blinds, and a ceiling fan.

Room, 1 King Bed (Courtyard)

9.6 out of 10
Exceptional
(18 reviews)
  • 342 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Portola Room Two Queen Beds

A hotel room with a bed, a desk with a laptop, a chair, a TV, and a painting on the wall.

Portola Room Two Queen Beds

9.0 out of 10
Wonderful
(325 reviews)
  • 342 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Portola)

A hotel room with a large bed, two armchairs, a small table with fruit, a lamp, and a view through large windows.

Room, 1 King Bed (Portola)

9.0 out of 10
Wonderful
(164 reviews)
  • 342 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Portola)

A hotel room with a bed, a desk with a laptop, a chair, a TV, and a painting on the wall.

Room, 2 Queen Beds, Accessible (Portola)

8.0 out of 10
Very good
(19 reviews)
  • 342 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Partial Harbor View)

A hotel room with a bed, a desk, a chair, a balcony with a view, and a painting on the wall.

Room, 1 King Bed (Partial Harbor View)

8.8 out of 10
Excellent
(40 reviews)
  • 342 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Partial Harbor View)

A hotel room with two beds, a large window with blinds, a ceiling fan, and a small table with a chair.

Room, 2 Queen Beds (Partial Harbor View)

8.6 out of 10
Excellent
(29 reviews)
  • 342 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Courtyard)

A hotel room with a large bed, a desk with two chairs, a window with blinds, and a ceiling fan.

Room, 1 King Bed, Accessible (Courtyard)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Harbor View (Partial)

A hotel room with a bed, desk, laptop, chair, and two armchairs.

Room, 1 King Bed, Accessible, Harbor View (Partial)

  • Harbor view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Portola)

A hotel room with a large bed, two armchairs, a small table with fruit, a lamp, and a view through large windows.

Room, 1 King Bed, Accessible (Portola)

  • Sleeps 3
  • 1 King Bed

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4

DOUBLE TWO QUEEN BEDS

  • Sleeps 4

DOUBLE CITY VIEW QUEEN BED

  • Sleeps 4

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Hotel Pacific
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  • Hot tub
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  • Pet friendly
  • Free WiFi
4.2 out of 5, Very good, 1,832 reviews
$186 nightly
The price is $218
Oct 13 - Oct 14
Total with taxes and fees
Hotel Pacific

About the neighborhood

Monterey

With a stay at Portola Hotel & Spa at Monterey Bay, you'll be centrally located in Monterey, just a 4-minute walk from Fisherman's Wharf and 10 minutes by foot from Monterey Bay. .This spa resort is 0.8 mi (1.2 km) from Cannery Row and 1.9 mi (3.1 km) from Monterey Bay Aquarium.
View more Resorts in MontereyOpens in a new window

What's nearby

  • Monterey Convention Center - 1 min walk - 0.1 miles
  • Monterey State Historic Park - 2 min walk - 0.1 miles
  • Golden State Theatre - 3 min walk - 0.2 miles
  • Fisherman's Wharf - 3 min walk - 0.2 miles
  • Cannery Row - 14 min walk - 0.8 miles

Getting around

  • Monterey Station - 9 min drive
  • Monterey Peninsula Airport (MRY) - 13 min drive

Restaurants

  • ‪Shake's Old Fisherman's Grotto - ‬5 min walk
  • ‪Turn 12 - ‬3 min walk
  • ‪Manasiri’s Crepes and Sandwiches - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Dust Bowl Tap Depot - ‬7 min walk

About this property

Portola Hotel & Spa at Monterey Bay

Portola Hotel & Spa at Monterey Bay offers 379 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the resort include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include massages.
Make yourself at home in one of the 379 air-conditioned rooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool, a fitness center, and bicycles to rent. This resort also features wireless internet access (surcharge), concierge services, and shopping on site.
Satisfy your appetite at Jacks Monterey, one of the resort's 2 restaurants. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Jacks Monterey - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Peter B's Brewpub - This restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open select days.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured self parking on site (USD 29.04 per night; includes in/out privileges)
  • Secured valet parking on site (USD 40.65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 8 to 20 for adults and USD 5 to 10 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Jacks Monterey
  • Peter B's Brewpub

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Low-height counter and sink
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • 9 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 58.18 per accommodation (varies based on length of stay), plus a deposit of USD 58.18 per night

Service animals are welcome, and are exempt from fees

Food and water bowls are available

Children and extra beds

Children are welcome

Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 58.18 per stay

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 20 for adults, and USD 5 to 10 for children
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Secured self parking fee: USD 29.04 per night (in/out privileges)
  • Secured valet parking fee: USD 40.65 per night (in/out privileges)
  • Pet deposit: USD 58.18 per night
  • Pet fee: USD 58.18 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 58.18 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Spa hours are 9 AM-7 PM, Sunday to Thursday, and 9 AM to 9 PM on Friday and Saturday.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Portola

Monterey Bay Portola Hotel

Portola Hotel

Portola Hotel Monterey Bay

Portola Monterey Bay

Portola Hotel And Spa At Monterey Bay

Portola

Portola Hotel Monterey Bay

Portola Hotel Spa at Monterey Bay

Portola & At Monterey Monterey

Portola Hotel Spa at Monterey Bay

Portola Hotel & Spa at Monterey Bay Resort

Portola Hotel & Spa at Monterey Bay Monterey

Portola Hotel & Spa at Monterey Bay Resort Monterey

Portola Hotel & Spa at Monterey Bay Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2577 out of 3666 reviews
Rating 8 - Good. 651 out of 3666 reviews
Rating 6 - Okay. 265 out of 3666 reviews
Rating 4 - Poor. 89 out of 3666 reviews
Rating 2 - Terrible. 84 out of 3666 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place really enjoyed the stay
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Kylee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!!!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best dog friendly hotel in a great location!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay and being so close to downtown was a big plus.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great location.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Great location.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

ANNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great location, good restaurant and bar. It made our stay very enjoyable.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Kremena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, overall pleasant stay
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff was very friendly and helpful
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was amazing room was clean
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel! So clean well kept and walking distance to everything this will be my go to Hotel when I'm in town!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this location!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Dodgie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fantastic location with clean rooms and facilities , very good customer service by staff , great dining in hotel with wonderful food and drinks
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Turker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay !!! Will definitely be going again !
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and restaurants were outstanding
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views treatment from staff was top notch and very close to everything
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the wharf and restaurants.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay and very glad we didn’t stay in Canery Row as this area is more quite and relaxed.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Alycia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place!! Can’t wait to come again
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely visit again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

marsena

Liked: Cleanliness, staff & service, property conditions & facilities
great location, 2 minutes walk to Old Fisherman’s Wharf, downtown and restaurants! clean room!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Close to all the attractions.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Alaa Mohammad Taha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful destination, clean and cozy rooms, the pool and the jacuzzi were amazing. Would definitely come here again
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was beautiful and location is great!
Stayed 1 night in Mar 2026