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Bahia Principe Grand Jamaica - All Inclusive

4.0 star property

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Photo gallery for Bahia Principe Grand Jamaica - All Inclusive

Aerial view
Property video
Aerial view
Buffet
Terrace/patio

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • All inclusive
  • Parking included

Explore the area

View in a map
Salt Coppers Villa, Runaway Bay, Saint Ann
  • Place, Runaway Bay Beach
    ‪4 min drive‬
  • Place, Cardiff Hall Beach
    ‪5 min drive‬
  • Place, Ocean View Beach
    ‪5 min drive‬
  • Airport, Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪58 min drive‬

Room options

View all photos for Junior Suite (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Superior)

  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Garden view

View all photos for Junior Suite, Oceanfront (Junior Suite Ocean Front)

Beach/ocean view

Junior Suite, Oceanfront (Junior Suite Ocean Front)

7.8 out of 10
Good
(26 reviews)
  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Ocean view

View all photos for Junior Suite (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Superior)

10.0 out of 10
Exceptional
(3 reviews)
  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Garden view

View all photos for Junior Suite (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Superior)

7.0 out of 10
Good
(2 reviews)
  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Garden view

View all photos for Junior Suite (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Superior)

7.0 out of 10
Good
(27 reviews)
  • 462 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Beds
  • Garden view

View all photos for Junior Suite, Sea View (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Sea View (Superior)

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Beds
  • Sea view

View all photos for Junior Suite, Oceanfront (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Superior)

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Beds
  • Ocean view

View all photos for Junior Suite, Sea View (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Sea View (Superior)

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Beds
  • Sea view

View all photos for Junior Suite, Oceanfront

Beach/ocean view

Junior Suite, Oceanfront

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Beds
  • Ocean view

View all photos for Junior Suite, Sea View (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Sea View (Superior)

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Beds
  • Sea view

View all photos for Junior Suite, Oceanfront

Beach/ocean view

Junior Suite, Oceanfront

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Beds
  • Ocean view

View all photos for Junior Suite, Sea View (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Sea View (Superior)

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Beds
  • Sea view

View all photos for Junior Suite, Oceanfront

Beach/ocean view

Junior Suite, Oceanfront

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Beds
  • Partial ocean view

View all photos for Junior Suite (Premium)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Premium)

  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Garden view

View all photos for Junior Suite (Premium)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Premium)

  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Garden view

View all photos for Junior Suite (Premium)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Premium)

  • 462 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Garden view

View all photos for Junior Suite (Premium)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Premium)

  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Garden view

View all photos for Junior Suite (Premium)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Premium)

  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Garden view

View all photos for Junior Suite, Oceanfront (Premium)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Premium)

  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Ocean view

View all photos for Junior Suite, Oceanfront (Premium)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Premium)

  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Ocean view

View all photos for Junior Suite, Oceanfront (Premium)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Premium)

  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Ocean view

View all photos for Junior Suite, Oceanfront (Premium)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Premium)

8.0 out of 10
Very good
(3 reviews)
  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Ocean view

View all photos for Junior Suite, Oceanfront (Premium)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Premium)

  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Ocean view

View all photos for Junior Suite (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Superior)

7.2 out of 10
Good
(320 reviews)
  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Garden view

View all photos for Junior Suite, Sea View (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Sea View (Superior)

7.2 out of 10
Good
(126 reviews)
  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Sea view

Similar properties

Aerial view
Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive
  • Pool
  • Breakfast included
  • All inclusive
  • Spa
4.2 out of 5, Very Good, 2,448 reviews
Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive

About the neighborhood

Runaway Bay

When you stay at Bahia Principe Grand Jamaica - All Inclusive in Runaway Bay, you'll be on the beach, within a 5-minute drive of Green Grotto Caves and Cardiff Hall Beach. .This all-inclusive property is 1.8 mi (2.8 km) from Ocean View Beach and 2 mi (3.2 km) from Runaway Bay Beach.

What's nearby

  • Runaway Bay Beach - 4 min drive - 2.1 miles
  • Cardiff Hall Beach - 5 min drive - 2.1 miles
  • Ocean View Beach - 5 min drive - 2.1 miles
  • Dunn's River Falls - 31 min drive - 16.4 miles
  • Turtle Beach - 38 min drive - 19.3 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 66 min drive

Restaurants

  • ‪Orquídea Buffet - ‬4 min walk
  • ‪Las Olas - Rodizio - ‬13 min walk
  • ‪The Jasmin - ‬2 min walk
  • ‪Sharkie's - ‬8 min drive
  • ‪Garden Grill - ‬1 min walk

About this property

Bahia Principe Grand Jamaica - All Inclusive

Family-friendly beachfront location with 3 outdoor pools
Bahia Principe Grand Jamaica - All Inclusive offers 850 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include dining tables. Plasma televisions come with satellite channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Runaway Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor tennis court and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including reflexology.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 850 air-conditioned rooms featuring minibars and plasma televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, a nightclub, and a complimentary water park. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Nyam, one of the property's 8 restaurants, or stay in and take advantage of the room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 10 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Nyam - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Round Island Food Market - This restaurant specializes in international cuisine. Open daily.
Beach Restaurant - This restaurant is located on the beach and specializes in international cuisine. Open daily.
Jerk Center - This restaurant specializes in local cuisine. Open daily.
The Knife - This steakhouse serves dinner only. Reservations are required. Open daily.
Room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
In-room minibar (all beverages included)
Gourmet or à la carte dining limited to 3 meals per stay

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Snorkeling

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 10 bars/lounges
  • 8 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Beach Restaurant
  • Jerk Center
  • Nyam
  • Round Island Food Market
  • The Knife

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycles
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Library
  • Mini golf
  • Motor boating
  • Nightclub
  • Outdoor tennis court
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Water skiing
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Dining table
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room crib
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 10 buildings
  • 7 floors
  • Banquet hall
  • Built in 2007
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests should be aware that this property’s private beach has a clothing-optional area.

Renovations and closures

This property is closed from November 10 2025 to January 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Grand Bahia Principe Jamaica
Grand Bahia Principe Jamaica All Inclusive
Jamaica Grand Bahia Principe All Inclusive
Grand Bahia Principe Jamaica All Inclusive Runaway Bay
Bahia Principe Jamaica Inclus
Bahia Principe Grand Jamaica
Bahia Principe Grand Jamaica All Inclusive
Grand Bahia Principe Jamaica All Inclusive
Bahia Principe Grand Jamaica - All Inclusive Runaway Bay

Bahia Principe Grand Jamaica - All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 938 out of 2454 reviews
Rating 8 - Good. 620 out of 2454 reviews
Rating 6 - Okay. 393 out of 2454 reviews
Rating 4 - Poor. 210 out of 2454 reviews
Rating 2 - Terrible. 293 out of 2454 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ruby Fernanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was very slow but after everything was wonderful. The staff was nice and friendly.
Stayed 5 nights in Oct 2025

10/10 Excellent

Kimberley

Stayed 1 night in Aug 2025

2/10 Terrible

Richard

Stayed 2 nights in Oct 2025

10/10 Excellent

Jhemika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. The ocean front view from our room was amazing.
Stayed 3 nights in Oct 2025

10/10 Excellent

SHAUNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was awesome, staff was great , food was great everything was just awesome.
Stayed 3 nights in Oct 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was amazing, you can expect a follow up from us.
Stayed 2 nights in Oct 2025

8/10 Good

kwesi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a great hotel food was good but need more fruits options and night entertainment
Stayed 1 night in Oct 2025

8/10 Good

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome pool
Stayed 3 nights in Oct 2025

2/10 Terrible

PATRICK

Disliked: Staff & service
I checked in with my family only to be given diection by the bellman to find our room ( not take us ) and found out that the room was already occupied. They apolgized profusely and about not knowing that they didnt know that person didnt check out . We were assigned to another room with a design of no bathroom door with only.shower and toilet doors separately so i have to change in the shower stall due to privacy from my 9 year daughter. The food is distasteful , the customer service is horrible with staff treating us ( jamaicans ) with no dignity and respect as if we are not paid vacationers and of note, the locals outnumbered the foreigners. While we were given some level of compensation for the foulup, there are lots more negative annotations to report and as such i will never recomend or stay at this resort ever again.
Stayed 3 nights in Oct 2025

6/10 Okay

Vanessa

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No robes, no slippers, limited mini bar, restaurants not open everyday, couldn't get reservations.
Stayed 4 nights in Oct 2025

6/10 Okay

Christine, Conley

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Oct 2025

6/10 Okay

Juanielle

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This was my second time staying at a Bahia resort, but this time I stayed at the Grand instead of the Luxury — and I have to say, there’s a HUGE difference. With the Luxury, you get more access, free room service, and a cleaner overall experience. They’re currently making some renovations, so there were limited dining and activity options. However, as always, the staff were kind and accommodating. It was my birthday, and they even rearranged a few things to make it special for me
Stayed 4 nights in Oct 2025

6/10 Okay

Sherrian

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The TV in our room malfunctioned. They sent someone to have a look at it. He "Reset" it. It worked for as long as it took the repairman to get back to the elevator. The hotel was crowded during a National Holiday weekend. The main buffet was closed for lunch on the main holiday with large number of persons on property. We were redirected to another restaurant, Picis, which was at maximum capacity and had no seating as they were overcrowded. The third option had long lines and ran out of food. The staff was rude when we tried to get answers on why the main buffet would close for lunch at such a time. At one point the woman turned her back walked inside the closed restaurant and locked the door.
Stayed 4 nights in Oct 2025

6/10 Okay

Sharifa

Liked: Staff & service
Stayed 5 nights in Oct 2025

2/10 Terrible

Patricia

Traveled with partner
Disliked: Staff & service, property conditions & facilities
I booked this vacation for my mom and Dad to destress due to my dad’s recent cancer diagnosis. They have been to Bahia many times and had a good time, but this was their worst. Some horrible experience was cold and salty food, undercooked meals, rude new staff and new management and the list goes on. My mom ended up getting sick.They said never again will they return to Bahia.
Stayed 3 nights in Oct 2025

4/10 Poor

Nakia

Traveled with group
Disliked: Amenities
Room was clean some staff was nice however I did not like the time to eat time to drink the buffet was very busy overload of children. I tried to upgrade to luxury said it was busy. No foam party music stops at 12am no club on property. Steakhouse was not a steakhouse it was in the outside buffet area where we still had to get our own food but they brought us drinks and the meat. But I did appreciate them singing to me for my birthday
Stayed 3 nights in Oct 2025

10/10 Excellent

Ateek

Stayed 3 nights in Oct 2025

10/10 Excellent

Iona, Bronx

Stayed 4 nights in Oct 2025

8/10 Good

Tara

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Ok
Stayed 2 nights in Oct 2025

6/10 Okay

Cristalyn Michelle

The beach is small and rocky. You need water shoes for sure. We just hung out at the pool which was really nice. The rooms are dated with small tv’s. Front desk staff not very helpful and seem to have an attitude when any questions were asked. We couldn’t get reservations for most of the restaurants. They were not fully booking to capacity. We got one reservation during a 5 night stay. You’re only allowed two. The buffet was mediocre at best and wasn’t opened for lunch. A smaller open air buffet was open during lunch and which is not centrally located. We would not return to this resort.
Stayed 5 nights in Oct 2025

4/10 Poor

Natalee

Traveled with family
Disliked: Cleanliness
Stayed 2 nights in Oct 2025

8/10 Good

Natalea

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property overall was great, loved the pools, beach and the fact that we could get fruits on the property the kids enjoyed that, the downside is the food, the food was not good in any way so my family and I had to eat off the property the entire time so that defeated the purpose of our all inclusive lifestyle. Outside of the food and the way time for dining everything else was great. The cleaning stay was wonderful, friendly and polite, the entertainment team was great.
Stayed 7 nights in Aug 2025

10/10 Excellent

Rajendra

Liked: Cleanliness, amenities, property conditions & facilities
All the staff was so wonderful and helpful especially the woman that clean our room. She was so kind and helpful.
Stayed 5 nights in Oct 2025

6/10 Okay

Sheldon

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2025

6/10 Okay

Barbara

Traveled with family
Liked: Cleanliness, property conditions & facilities
Check-in was a nightmare, the bracelet to get into your rooms are ridiculous. The desk agent stared at us like what did i want her to do about it, the bellman wasn't no better. I can say the next few days we were there the lady that worked in the restaurant during breakfast was great, i hate i forgot her name she wad always smiling. We didnt stay atound the hotel during the day due to excursions we booked. But hopefully the younglady who checked us in received a little more training. I came back to Jamaica but we stays in Montego Bay and it was great.
Stayed 2 nights in Jul 2025