2/10 Terrible
Amanda
Sep 16, 2025
Horrendous service
Hotel overbooked and refused to give me a room upon arrival at 10pm. Didn't contact me before arrival (could have via hotels.com but said they couldn't - nonsense). Offered me an alternative hotel in an inconvenient location. Unsuitable, had to rebook a separate hotel in the location I needed to be in. Really stressful trying to sort this out so late at night with plans made the following morning that required me to be in this specific location. Staff couldn't have been less helpful if they tried. Told me the hotel they offered was "only 10 minutes away" but I know for a fact that in rush hour traffic, this is more like 30 minutes. Contacted hotel via hotels.com for a refund, no reply. Will never stay here again and nor will any of my colleagues.
Amanda
Stayed 2 nights in Sep 2025



















