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Crowne Plaza Suites MSP Airport - Mall of America by IHG

3.5 star property

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Photo gallery for Crowne Plaza Suites MSP Airport - Mall of America by IHG

Breakfast, lunch, dinner served; American cuisine
Exterior
Indoor pool
Exterior
Point of interest

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
$117
$101 nightly
$117 total
Total with taxes and fees
Mar 29 - Mar 30

Explore the area

View in a map
3 Appletree Square, Bloomington, MN, 55425
  • Place, Minnesota Valley National Wildlife Refuge
    ‪8 min walk‬
  • Place, Mall of America
    ‪18 min walk‬
  • Place, Nickelodeon Universe
    ‪2 min drive‬
  • Airport, Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.)
    ‪6 min drive‬

Room options

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed | Premium bedding, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(10 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(70 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(5 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

7.8 out of 10
Good
(7 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Mobility, Accessible Tub)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, desk, laptop workspace, blackout drapes

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(11 reviews)
  • 413 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room

8.8 out of 10
Excellent
(23 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Hearing Accessible (Mobility, Accessible Tub)

Premium bedding, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed, Hearing Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Hearing Accessible (Mobility, Accessible Tub)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Hearing Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(11 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(20 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby
Hyatt Place Minneapolis Airport-South
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
4.2 out of 5, Very Good, 3,213 reviews
$88 nightly
The price is $102
Mar 29 - Mar 30
Total with taxes and fees
Hyatt Place Minneapolis Airport-South

About the neighborhood

Bloomington

Located in Bloomington (East Bloomington), Crowne Plaza Suites MSP Airport - Mall of America by IHG is within a 5-minute drive of Nickelodeon Universe and Mall of America. .This hotel is 9.4 mi (15.1 km) from Grand Casino Arena and 9.9 mi (15.9 km) from University of Minnesota, Twin Cities.

What's nearby

  • Minnesota Valley National Wildlife Refuge - 8 min walk - 0.5 miles
  • Mall of America - 18 min walk - 1.0 mile
  • Sea Life Minnesota Aquarium - 19 min walk - 1.1 miles
  • Nickelodeon Universe - 2 min drive - 1.2 miles
  • Great Wolf Lodge Water Park - 2 min drive - 1.8 miles

Getting around

  • American Boulevard Station - 3 min walk
  • St. Paul - Minneapolis Station - 17 min drive
  • Minneapolis - St. Paul Intl. Airport (MSP) - 10 min drive

Restaurants

  • ‪Margaritaville - ‬4 min drive
  • ‪Rainforest Cafe - ‬4 min drive
  • ‪Hooters - ‬4 min drive
  • ‪Bubba Gump Shrimp Co. - ‬4 min drive
  • ‪Buffalo Wild Wings - ‬4 min drive

About this property

Crowne Plaza Suites MSP Airport - Mall of America by IHG

Crowne Plaza Suites MSP Airport - Mall of America by IHG offers 430 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. 43-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 430 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Satisfy your appetite with American cuisine at AiRECraft Bar and Grill, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are available daily from 7:00 AM to 10 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Bloomington? This hotel has 8937 square feet (830 square meters) of space consisting of conference space and 11 meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
AiRECraft Bar and Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free roundtrip airport shuttle from 4:00 AM to midnight at scheduled times
  • Uncovered self parking on site (USD 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 12 to 30 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AiRECraft Bar and Grill

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business center
  • 8,937 square feet of conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1981
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12 to 30 for adults, and USD 10 to 15 for children
  • Uncovered self parking fee: USD 10.0 per night
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Minneapolis Int'l
Crowne Plaza Minneapolis Int'l Airport Mall America
Crowne Plaza Minneapolis Int'l Hotel
Crowne Plaza Minneapolis Int'l Hotel Mall Airport America
Crowne Plaza Aire MSP Airport Mall America Hotel Bloomington
Crowne Plaza Aire MSP Airport Mall America Hotel
Crowne Plaza Aire MSP Airport Mall America Bloomington
Crowne Plaza Aire MSP Airport Mall America

Crowne Plaza Suites MSP Airport - Mall of America by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 479 out of 1003 reviews
Rating 8 - Good. 249 out of 1003 reviews
Rating 6 - Okay. 126 out of 1003 reviews
Rating 4 - Poor. 88 out of 1003 reviews
Rating 2 - Terrible. 61 out of 1003 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Melanie

Stayed 1 night in Nov 2025

10/10 Excellent

Anita

Stayed 1 night in Dec 2025

10/10 Excellent

Dylan

Stayed 1 night in Nov 2025

2/10 Terrible

Miranda

Disliked: Cleanliness, staff & service, amenities
We called to make sure the hot tub was working before booking our stay and they told us yes on the phone, but when we got there it was broken and we were told by one guy and that it just broke 2 hours before we got there cause he knew we were upset. But when we asked another 2 workers they both said it had been broken for a while. So they lied and told us it was working so we would book our stay there! Would not recommend this hotel at all parking lot is also a far walk from lobby entrance. Rooms aren’t as nice as in the photos you see online either.
Stayed 1 night in Dec 2025

8/10 Good

Julie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was fine - stayed as we flew out in the morning.
Stayed 1 night in Nov 2025

6/10 Okay

Rick

Traveled with family
Liked: Cleanliness
Room had noisy ptac . Thanksgiving dinner at hotel was ok. Breakfast the next morning was the worst I’ve ever had.
Stayed 2 nights in Nov 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities
Nice rooms. Good food shuttle g ood for flying out
Stayed 1 night in Nov 2025

4/10 Poor

Sergio

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Need some renovations, air feels heavy by just walking in the room. Stayed during winter so keep in mind that the parking is on an uncovered level 3, and snow was not plowed in a timely manner. Pool and game room saved the night, family and I enjoyed these amenities.
Stayed 2 nights in Nov 2025

8/10 Good

Mary

Stayed 1 night in Nov 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2025

10/10 Excellent

Stephanie

Stayed 2 nights in Aug 2025

6/10 Okay

Marcia

Liked: Cleanliness, amenities, property conditions & facilities
2 staff members were rude and unprofessional
Stayed 4 nights in Nov 2025

8/10 Good

Scott

Stayed 2 nights in Oct 2025

6/10 Okay

Jeremey

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Waylon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Shay

Liked: Cleanliness, staff & service
Slightly outdated hotel that could use many upgrades but all staff were friendly and room was clean upon arrival.
Stayed 1 night in Nov 2025

8/10 Good

Cheryl

Traveled with family
Liked: Cleanliness, staff & service
Front desk staff were wonderful- very helpful and friendly.
Stayed 1 night in Nov 2025

6/10 Okay

Scott

Stayed 1 night in Oct 2025

4/10 Poor

Jeremy

Stayed 2 nights in Oct 2025

2/10 Terrible

Dymeka

Stayed 1 night in Nov 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities
Nice staff, clean I will stay there again. Great restaurant!
Stayed 1 night in Oct 2025

8/10 Good

Eric

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Another great stay.

Staff and hotel were great. The parking lot/garage was being worked on with lead to some congestion.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lacey

Stayed 2 nights in Sep 2025

10/10 Excellent

Meghan

Stayed 1 night in Oct 2025