Compare Hotels with Pools in Middlesboro

"Room was ok, floor dirty, no Kleenex, very limited breakfast! When checking in, Roger put us in room assigned to another person. Charged us their rate which was lower than mine. When they found what they did, Roger called us at 8:30 pm, woke us up to tell us the manager told him he has to figure out how to fix it and he did t know how to do it! I tried to help him and offered to bring over the extra cash. We did and then got charged on credit card too! Talked to manager today and no apology at all from her! She said it was his problem to fix. Roger tried to take care of issue but calling to room to me for 1/2 hour and walking us up and still no apology from manager! "

"Stayed here over night for a funeral, got in late and had kids with me. The bathroom had pipes broke with the water constantly running (not just a drip). There was food left in refrigerator. Bathroom shower wasn’t clean. The floor was so dirty the kids feet were black."

"Place is newer and nice hotel, but floors were very dirty. Noise in this place was very loud, here every door and kids in rooms running and jumping, dogs barking. Needed for sound insulation. Breakfast was great view is very nice. "

"We stayed in one of the cottages..it was a nice weekend break..Staff was friendly & helpful at check in & check out..Also ate at the lodge (catfish & cheeseburger & salad bar..catfish was some of the best ive had & the salad bar was nice also.) Also had their continental breakfast was nice..eggs, sausage, biscuits, gravy, waffles cereal, oatmeal,bagels, bread, danishes & drinks..Restaurant staff where very friendly & helpful also"

"The staff is attentive and helpful. The room is large and clean. Now the bad. Tv and wifi are a joke!! The TVs are so old you can’t stream on them. I constantly have to go to my truck to get proper internet access. This is extremely annoying and corporate doesn’t care from what I hear. This makes it impossible to consistently do work here.. Get into the 21st century please! I will not stay here again and suggest to anyone traveling for business do the same. If corporate doesn’t care about it’s customers then I will move on to someplace that does!"

"The room was clean. Very quiet for the price, although I don’t think the pop machine was working "