This was my 4th, and last time here. When this hotel was Newport Beachside, it was great and a simple inexpensive getaway. This hotel is now extremely overpriced, has nothing to offer and is ruined since it was purchased by Hilton.
The $23 drinks are disgusting, half-full and are mostly ice. There are very minimal food options at the pool bar and they are all $20. The barbecue is gone, they basically have salad/chips/sushi. The pier restaurant has terrible tasting food and the service is awful. They advertise 4 restaurants, but there is only one actual functioning restaurant on site which is the pier restaurant.
The umbrellas at the beach are $30 and very small. The couches at the pool are $250 and the sun is gone at the pool by 1pm. The gym is not open, but you get access to the one across the street which is pretty decent. Every ice machine is broken, no room service available.
Overall, this place is now ruined since Hilton purchased it. Stupidly overpriced and zero amenities to back it up.
We were also given the wrong room upon check-in, very embarrassing. The girl at the desk did not care that this occurred whatsoever.
20% gratuity is also added to everything and they don’t tell you that.. so beware.
Ya, this place now sucks so don’t book it.