4/10 Poor
Andrei
Sep 21, 2025
Disliked: Cleanliness, staff & service
We arrived to the hotel a bit earlier, when we spoke to concierge who was very rude and completely not helpful, we told him that we understand that we were early and we asked him if it is any area we can hang out until the room would be ready. He said that the room is ready and all they have to do is to have their inspection team to go and inspect the room. And he said that we could go to the pool or hang out outside somewhere. 2 hours later when i went back to see if they did inspection they told me same thing that it is ready but still needs inspection. When we finally did get the keys and we were able to go see our room i was very surprised to see that our room had a huge water stain in the Living room. Expedia advertising this hotel as a 5 star hotel but in my opinion it is solid 3 star hotel. I would not go back to this hotel for sure.
Andrei
Stayed 2 nights in Sep 2025
