With a stay at Hotel La Nacional by Kavia, you'll be centrally located in Mérida, within a 5-minute drive of Paseo de Montejo and Yucatan International Convention Center. .This hotel is 5 mi (8 km) from Plaza Altabrisa and 5.2 mi (8.4 km) from Plaza Galerias Mall.
What's nearby
Mérida Cathedral - 2 min walk - 0.1 miles
Universidad Autónoma de Yucatán - 2 min walk - 0.1 miles
Plaza Grande - 2 min walk - 0.1 miles
Jose Peon Contreras Theater - 2 min walk - 0.1 miles
Parque Santa Lucía - 5 min walk - 0.3 miles
Getting around
Teya-Merida Station - 24 min drive
Mérida International Airport (MID) - 16 min drive
Restaurants
Gorditas Doña Gorda - 2 min walk
Starbucks - 1 min walk
Los Bisquets Bisquets Obregón - 3 min walk
Bistrola 57 - 2 min walk
Los Trompos - 1 min walk
About this property
Hotel La Nacional by Kavia
Hotel La Nacional by Kavia offers 35 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).
Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.
Recreational amenities at the hotel include an outdoor pool.
Children under 11 years old are not allowed in the swimming pool without adult supervision.
Make yourself at home in one of the 35 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary bottled water.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance.
Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Limited parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Free offsite parking
Limited onsite parking
Food and drink
Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 230 for adults and MXN 230 for children
Things to do
Outdoor pool
Family friendly
Outdoor pool
Conveniences
24-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Pool loungers
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
More
3 floors
Colonial architecture
Renovated entire property - May 2022
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Food and drink
Free bottled water
More
Air conditioning
Desk
LED lighting
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately MXN 230 for adults and MXN 230 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 11 years old are not allowed in the swimming pool without adult supervision
Property is also known as
Hotel La Nacional
La Nacional By Kavia Merida
Hotel La Nacional by Kavia Hotel
Hotel La Nacional by Kavia Mérida
Hotel La Nacional by Kavia Hotel Mérida
Hotel La Nacional by Kavia Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 306 out of 594 reviews
10 - Excellent
306
Rating 8 - Good. 171 out of 594 reviews
8 - Good
171
Rating 6 - Okay. 60 out of 594 reviews
6 - Okay
60
Rating 4 - Poor. 24 out of 594 reviews
4 - Poor
24
Rating 2 - Terrible. 33 out of 594 reviews
2 - Terrible
33
8.6/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
Reviews
2/10 Terrible
Amin
Jan 24, 2026
Disliked: Cleanliness, staff & service, amenities
We had to check out the same day. The room was simply uninhabitable due to the extreme amount of noise coming from the main street. We requested to cancel our booking which they refused and they didn’t even give us a check out receipt or document. This place is not ready to host guests. Don’t ruin your visit to Merida.
The hotel was cheap for a reason, the rooms are basics, beds are hard, there's a funky smell in the rooms. The pool was great, free parking was appreciated and the staff were helpful. If you want to leave early let them know so you aren't waiting around until 7am to get your car out of the carpark. The staff did seem to have dinner in the foyer at about 10pm which would echo up into our room.
Muy comoda habitación, el personal muy amable, excelente ubicación. solo sugeriría cambiar las toallas, al menos las que pusieron en mi habitación eran ya muy viejas y grisaceas.
Where do I start..... Front desk guy (Miguel)was borderline rude and careless. When asking for the parking (3 1/2 blocks from the hotel, BTW. Not at the location) said I had to wait in a no parking zone, with cars honking behind me, until someone is available to take the car there. After 15 minutes I said I would park myself. Well, in that case I needed to leave a $200 MX as guarantee... What? Well, left the money as I needed to move. That was first impressions. Then the problems started. Given room 212. Behind the room and running through the restroom there is a permanent very loud noise.... Enough not to let u sleep. Then the sink was clogged and overflowing. Asked for another room and was told that no rooms were available.... A maintenance person went to fix the sink. When I arrived back there was empty bottle the door with the trash beside it.... not sure who, but.... oh well. With another night there we resigneted to the fate. Clothes and towels left in the restroom stink with food from the fan running behind.Then.... The ceiling in the restroom almost collapsed with water coming down. Water was running into the room. Came down to complain and mirecously other rooms were available since no one was there to fix 212.... And the front guy, with a smirk gave me the key. Weird, uh? Jacuzzi is just a tube throwing cold water. What save this hotel from a full disaster was a gentleman called Jorge. This guy did everything he could when he was there. Helped in all he could.
The young man who checked us in, was quite rude for absolutely no reason. Couldn’t even say hello or look up from his desk. Strange unwelcoming experience.
Room was spotless and quiet. I made a cooler with a garbage can but when we can back from our outing some brought a cooler. So much appreciated. Bravo great work by the support staff.
Location is fantastic. A minute from historic Centro. The neighbourhood has restaurant and all shop required. The staff were very flexible and helpful. The red blanket was not too clean and I used it only for a night. I didn't like the shower which is always important.