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Hyatt Place Memphis/Germantown

Property class: 3

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Photo gallery for Hyatt Place Memphis/Germantown

Exterior
Lobby
Lobby
Seasonal outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas
Down comforters, pillowtop beds, desk, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
$121
$101 nightly
$121 total
Total with taxes and fees
May 17 - May 18

Explore the area

View in a map
9161 Winchester Rd, Memphis, TN, 38138
  • Place, Mike Rose Soccer Complex
    ‪3 min drive‬
  • Place, Shoppes At Hacks Cross
    ‪4 min drive‬
  • Place, Carriage Crossing
    ‪5 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Down comforters, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(112 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down comforters, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(56 reviews)
  • 340 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

Down comforters, pillowtop beds, desk, blackout drapes

Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(12 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

Down comforters, pillowtop beds, desk, blackout drapes

Room, 2 Queen Beds (High Floor)

8.6 out of 10
Excellent
(20 reviews)
  • 340 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Down comforters, pillowtop beds, desk, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(7 reviews)
  • 340 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Express Hotel & Suites Memphis Southwind by IHG
Southwind
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, 1,003 reviews
$89 nightly
The price is $102
May 10 - May 11
Total with taxes and fees
Holiday Inn Express Hotel & Suites Memphis Southwind by IHG

About the neighborhood

Memphis

Located in Memphis (Southwind), Hyatt Place Memphis/Germantown is within a 5-minute drive of Mike Rose Soccer Complex and Shoppes At Hacks Cross. .This hotel is 12.5 mi (20.1 km) from University of Memphis and 12.6 mi (20.3 km) from Wolfchase Galleria.

What's nearby

  • Mike Rose Soccer Complex - 3 min drive - 2.0 miles
  • Shoppes At Hacks Cross - 4 min drive - 2.4 miles
  • Carriage Crossing - 5 min drive - 4.2 miles
  • Lowrance Road Park - 6 min drive - 5.1 miles
  • TPC Southwind - 6 min drive - 2.7 miles

Getting around

  • Memphis Central Station - 28 min drive
  • Memphis International Airport (MEM) - 24 min drive

Restaurants

  • ‪Sonic Drive-In - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪La Hacienda - ‬3 min drive
  • ‪Hyderabad House - ‬10 min walk
  • ‪Circle K - ‬3 min walk

About this property

Hyatt Place Memphis/Germantown

Hyatt Place Memphis/Germantown offers 127 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with queen sofa beds. Pillowtop beds feature down comforters. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 127 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters, and all rooms are furnished with queen sofa beds. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.
Be sure to enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access and a banquet hall. Guests can get around on the complimentary shuttle, which operates within 5 miles.
Enjoy a meal at Bakery Cafe or snacks in the hotel's coffee shop/cafe. A complimentary buffet breakfast is included.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.
Bakery Cafe - This café serves light fare only.
Guest Kitchen - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free shopping center shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast
  • A coffee shop/cafe

Restaurants on site

  • Bakery Cafe
  • Guest Kitchen

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive smart lock details
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per week (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per week (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
A car is recommended for transportation to and from this property

Property is also known as

Hyatt Place Hotel Memphis/Germantown
Hyatt Place Memphis/Germantown
Hyatt Place Memphis/Germantown Hotel Germantown
Hyatt Place Memphis/Germantown Germantown
Hyatt MemphisGermantown Germa
Hyatt Place Memphis Germantown
Hyatt Place Memphis/Germantown Hotel
Hyatt Place Memphis/Germantown Memphis
Hyatt Place Memphis/Germantown Hotel Memphis

Hyatt Place Memphis/Germantown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 676 out of 1005 reviews
Rating 8 - Good. 196 out of 1005 reviews
Rating 6 - Okay. 65 out of 1005 reviews
Rating 4 - Poor. 34 out of 1005 reviews
Rating 2 - Terrible. 34 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Suzann

Stayed 3 nights in Jan 2026

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would have been Excellent except we had to change rooms when the heat failed in our room around 9 PM.
Stayed 1 night in Jan 2026

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great. Breakfast was very good. Parking lot was terrible.
Stayed 1 night in Jan 2026

8/10 Good

Pamela

Disliked: Property conditions & facilities
Bed was very comfortable, but hotel is very dated. Great location.
Stayed 2 nights in Jan 2026

4/10 Poor

Chantel

Liked: Staff & service
Our TV’s picture kept going out. Check out is at 12 but housekeeping is knocking on the door at 9am waking you up. Could not secure the door the screws were lose t
Stayed 1 night in Jan 2026

6/10 Okay

brianna

Liked: Cleanliness, amenities, property conditions & facilities
Room smelled like animal urine
Stayed 2 nights in Jan 2026

10/10 Excellent

Wallace

Stayed 2 nights in Jan 2026

8/10 Good

Tim

Business traveler
Liked: Cleanliness, staff & service, amenities
Lady that checked me in was great
Stayed 2 nights in Jan 2026

10/10 Excellent

Thomas

Stayed 2 nights in Jan 2026

10/10 Excellent

Keith

Stayed 1 night in Jan 2026

6/10 Okay

Megan

Stayed 1 night in Jan 2026

10/10 Excellent

Kiara

Stayed 2 nights in Dec 2025

10/10 Excellent

Paula

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was very clean. Everything was well attended. The staff was very welcoming. And the continental breakfast the next day was seriously one of the best we have ever had. Lots of choices and everything was fresh! Definitely recommend this Hotel.
Stayed 1 night in Jan 2026

8/10 Good

Hannah

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Stayed 1 night in Jan 2026

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities
Wonderful, friendly staff
Stayed 1 night in Jan 2026

8/10 Good

Sally

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean rooms. Great staff and good breakfast
Stayed 6 nights in Dec 2025

8/10 Good

thomas

Traveled with family
Liked: Cleanliness, staff & service
Front desk clerk was welcoming. The room was in good standing.
Stayed 1 night in Jan 2026

6/10 Okay

Ashley

Liked: Cleanliness, staff & service, amenities
Clean room that felt a bit older. Bed was comfortable enough. Check in was easy and that staff member was friendly. The hot water happened to be malfunctioning at the property on a 35-degree day, so that was a problem. We could not shower without freezing. After bringing that up to the front desk staff during checkout, I requested a water bottle which she said I had to pay for. I thought that was a bit ridiculous after the fiasco with the hot water. I honestly think they should have discounted rooms for all the guests.
Stayed 1 night in Dec 2025

6/10 Okay

Barbara

The was no hot water to take a shower. The TV did not work. Should get a refund.
Stayed 1 night in Dec 2025

8/10 Good

Keiko

Stayed 1 night in Dec 2025

8/10 Good

Joyce

I didn’t give 5 stars because carpet on the floors inside the room. I know most times they don’t shampoo the carpet’s therefore with people constantly coming from walking outside no telling what germs you put on the carpet walking in the rooms with shoes on so I believe all hotels should be hardwood floors something you knew would have to be mopped to stay clean
Stayed 1 night in Dec 2025

10/10 Excellent

jiaqi

Liked: Cleanliness, staff & service, amenities
Good staff
Stayed 1 night in Dec 2025

8/10 Good

Leticia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not stay tor breakfast so I cannot rate. Did not go about the grounds so I cannot rate. Staff was friendly and helpful, Women working front desk was very helpful and friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

Sudhakar

Stayed 1 night in Dec 2025

10/10 Excellent

PREDRAG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2025