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Hyatt Place Memphis/Germantown

3.0 star property

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Photo gallery for Hyatt Place Memphis/Germantown

Lobby
Exterior
Down comforters, pillowtop beds, desk, blackout drapes
Lobby
Seasonal outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
$109
$91 nightly
$109 total
Total with taxes and fees
Dec 21 - Dec 22

Explore the area

View in a map
9161 Winchester Rd, Memphis, TN, 38138
  • Place, Mike Rose Soccer Complex
    ‪3 min drive‬
  • Place, Carriage Crossing
    ‪4 min drive‬
  • Place, TPC Southwind
    ‪5 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Down comforters, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(102 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down comforters, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(52 reviews)
  • 340 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

Down comforters, pillowtop beds, desk, blackout drapes

Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(12 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

Down comforters, pillowtop beds, desk, blackout drapes

Room, 2 Queen Beds (High Floor)

8.8 out of 10
Excellent
(16 reviews)
  • 340 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Down comforters, pillowtop beds, desk, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(7 reviews)
  • 340 sq ft
  • Sleeps 4
  • 1 King Bed

Ada King Room With Tub

  • Sleeps 4

King Room

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 5

Hf Queen Sfbd

  • Sleeps 5

King Room With Sofa Bed-High Floor

  • Sleeps 4

Similar properties

Lunch and dinner served, American cuisine
Hyatt Place Memphis/Wolfchase Galleria
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, 1,367 reviews
$93 nightly
The price is $112
Dec 21 - Dec 22
Total with taxes and fees
Hyatt Place Memphis/Wolfchase Galleria

About the neighborhood

Memphis

Located in Memphis (Southwind), Hyatt Place Memphis/Germantown is within a 5-minute drive of Mike Rose Soccer Complex and Shoppes At Hacks Cross. .This hotel is 12.5 mi (20.1 km) from University of Memphis and 2.2 mi (3.5 km) from TPC Southwind.

What's nearby

  • Mike Rose Soccer Complex - 3 min drive - 2.0 miles
  • Shoppes At Hacks Cross - 4 min drive - 2.6 miles
  • Carriage Crossing - 4 min drive - 4.2 miles
  • TPC Southwind - 5 min drive - 2.5 miles
  • Lowrance Road Park - 5 min drive - 4.9 miles

Getting around

  • Memphis Central Station - 28 min drive
  • Memphis International Airport (MEM) - 24 min drive

Restaurants

  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Hyderabad House - ‬10 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Circle K - ‬3 min walk
  • ‪La Hacienda - ‬3 min drive

About this property

Hyatt Place Memphis/Germantown

Hotel in Memphis with free breakfast and area shuttle service
Hyatt Place Memphis/Germantown offers 127 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with queen sofa beds. Pillowtop beds feature down comforters. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 127 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters, and all rooms are furnished with queen sofa beds. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.
Be sure to enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access and a banquet hall. Guests can get around on the complimentary shuttle, which operates within 5 miles.
Enjoy a meal at Bakery Cafe or snacks in the hotel's coffee shop/cafe. A complimentary buffet breakfast is included.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.
Bakery Cafe - This café serves light fare only.
Guest Kitchen - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free shopping center shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast
  • A coffee shop/cafe

Restaurants on site

  • Bakery Cafe
  • Guest Kitchen

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive smart lock details
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per week (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per week (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
A car is recommended for transportation to and from this property

Property is also known as

Hyatt Place Hotel Memphis/Germantown
Hyatt Place Memphis/Germantown
Hyatt Place Memphis/Germantown Hotel Germantown
Hyatt Place Memphis/Germantown Germantown
Hyatt MemphisGermantown Germa
Hyatt Place Memphis Germantown
Hyatt Place Memphis/Germantown Hotel
Hyatt Place Memphis/Germantown Memphis
Hyatt Place Memphis/Germantown Hotel Memphis

Reviews

Hyatt Place Memphis/Germantown Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 683 out of 1001 reviews
Rating 8 - Good. 187 out of 1001 reviews
Rating 6 - Okay. 61 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 33 out of 1001 reviews

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Great, clean hotel. Nice staff
Stayed 1 night in Sep 2025

10/10 Excellent

Keshia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Everyone was really helpful, check in was easy
Stayed 2 nights in Sep 2025

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Sep 2025

10/10 Excellent

Tom, Stanton

Liked: Cleanliness, staff & service, property conditions & facilities
Staff, great people.
Stayed 4 nights in Sep 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable experience
Stayed 1 night in Aug 2025

8/10 Good

Danny

Liked: Cleanliness, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Darian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Anna

Disliked: Staff & service
Stayed 4 nights in Jul 2025

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and spacious.
Stayed 1 night in Aug 2025

10/10 Excellent

Shawn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, Comfy & Safe

I visit the Memphis area quite a bit due to having family there. This hotel was safe, gated parking area, and the two of us (female) friends felt comfortable and secure. It was convenient to everything we needed.
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Tarronnada

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Reginald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sandra, valley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend staying at Hyatt hotel in Germantown. Very safe area, breaskest had healthy servings, staff was very friendly. Room very clean, bed confortable, onlly down side shower sprayed on floor poor design and bathroom was very tight. Reported leak to front desk.
Stayed 1 night in Aug 2025

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet, courteous nice location
Stayed 1 night in Jul 2025

8/10 Good

Emily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

donnesha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this trip for my son birthday .. staff was very very welcoming I forgot the front desk guy name but his customer services was top tier !!! The hotel was clean plenty of parking the pool was nice we had the pool to ourselves so that was fun now I did book a king size room the room was clean the only things I didn’t like was the bathroom was extremely small and the room didn’t have a microwave but overall it was a pleasant stay very nice very quiet
Stayed 2 nights in Aug 2025

10/10 Excellent

Glenn

Stayed 2 nights in Aug 2025

8/10 Good

Tami

Liked: Cleanliness, staff & service, property conditions & facilities
Did not use amenities. In and out. Room was clean. Front desk was nice.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
A safe area to stay in Memphis.
Stayed 2 nights in Aug 2025

2/10 Terrible

Cecilia

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed here a whole week (Monday to Monday) and our room was only “cleaned” once. We didn’t get towel replacements or our trash taken out . Our key card also stopped working at one point and we had to go to the front desk to reactivate it.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lamone

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 2 nights in Aug 2025

6/10 Okay

Deborah

Disliked: Property conditions & facilities, room comfort

Maintenance needed.

The pool was very dirty. You could tell it had not been cleaned in a while due to the algae frowning on the walls. The pillows are very uncomfortable. They go flat. There was mold on the ceiling in the bathroom. The light fixture above the sink was broken. Very disappointing.
Stayed 2 nights in Aug 2025