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Holiday Inn Express and Suites West Memphis by IHG

2.5 star property

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Photo gallery for Holiday Inn Express and Suites West Memphis by IHG

Free daily full breakfast
Exterior
Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
$121
$105 nightly
$121 total
Total with taxes and fees
Mar 15 - Mar 16

Explore the area

View in a map
1007 E. Service, West Memphis, AR, 72301
  • Place, Baptist Memorial Hospital Crittenden
    ‪13 min walk‬
  • Place, Southland Casino Racing
    ‪14 min walk‬
  • Place, Horton Park
    ‪2 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds

9.0 out of 10
Wonderful
(17 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(43 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Roll-in Shower (Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Roll-in Shower (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Comfort Suites West Memphis I-40 I-55
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, 1,016 reviews
$83 nightly
The price is $96
Mar 16 - Mar 17
Total with taxes and fees
Comfort Suites West Memphis I-40 I-55

About the neighborhood

West Memphis

With a stay at Holiday Inn Express and Suites West Memphis by IHG in West Memphis, you'll be within a 10-minute drive of Beale Street and Bass Pro Shops at the Pyramid. .This hotel is 8.2 mi (13.2 km) from FedExForum and 14.3 mi (23 km) from Graceland.

What's nearby

  • Baptist Memorial Hospital Crittenden - 13 min walk - 0.7 miles
  • Southland Casino Racing - 14 min walk - 0.8 miles
  • Horton Park - 2 min drive - 1.6 miles
  • Worthington Park - 2 min drive - 2.0 miles
  • Willie Mae Rowe Park - 2 min drive - 1.4 miles

Getting around

  • Memphis Central Station - 11 min drive
  • Memphis International Airport (MEM) - 29 min drive

Restaurants

  • ‪The Kitchens - ‬5 min drive
  • ‪Chick-fil-A - ‬4 min drive
  • ‪Wade-n-Pop's - ‬4 min drive
  • ‪The Grind Coffee Bar - ‬5 min drive
  • ‪William's Bar-B-Q - ‬4 min drive

About this property

Holiday Inn Express and Suites West Memphis by IHG

Holiday Inn Express and Suites West Memphis by IHG offers 84 accommodations with safes and complimentary newspapers. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This West Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 84 guestrooms featuring refrigerators and microwaves. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
A complimentary full breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher

We should mention

The seasonal pool will be open from May to September
Pool access available from 8 AM to 10 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express West Memphis Hotel
Holiday Inn Express West Memphis
Inn Express West Memphis
Holiday Inn Express Suites West Memphis
Holiday Inn Express Suites West Memphis
Holiday Inn Express Suites West Memphis by IHG
Holiday Inn Express Suites West Memphis an IHG Hotel
Holiday Inn Express and Suites West Memphis by IHG Hotel
Holiday Inn Express and Suites West Memphis by IHG West Memphis

Holiday Inn Express and Suites West Memphis by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 505 out of 846 reviews
Rating 8 - Good. 209 out of 846 reviews
Rating 6 - Okay. 68 out of 846 reviews
Rating 4 - Poor. 36 out of 846 reviews
Rating 2 - Terrible. 28 out of 846 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Daryl

Stayed 1 night in Dec 2025

10/10 Excellent

Roland

Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer, China Spring

Stayed 1 night in Dec 2025

10/10 Excellent

Dennis

Stayed 1 night in Dec 2025

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely friendly! Very clean and tidy property 👌
Stayed 1 night in Dec 2025

8/10 Good

LeAndrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay. Felt comfortable and safe. Quiet. Got a great nights sleep. Staff was accommodating and helpful. Gave breakfast a low rating only because it was a grab bag since it was a holiday and breakfast wasn’t the normal service, but I understand. I appreciate their effort in producing healthy options like yogurt and fruit.
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Stayed 1 night in Nov 2025

10/10 Excellent

michael

Clean room, friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay everything was nice good breakfast
Stayed 1 night in Nov 2025

6/10 Okay

Jill

Traveled with family
Liked: Staff & service, amenities
In my opinion the rooms could use a good scrubbing. They were cleaned but dingy
Stayed 1 night in Nov 2025

8/10 Good

Joyce

Stayed 1 night in Nov 2025

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Hari Naga Sai Kiran

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Curt

Stayed 1 night in Nov 2025

10/10 Excellent

Shanta

Stayed 1 night in Nov 2025

8/10 Good

Elaine

Liked: Cleanliness, amenities
Everything was great except there was no hot water in the shower that night. Staff was very sweet and helpful and we were pleasantly surprised how nice and quiet it was even though it was located just off the busy highway. We were on the backside of the property which probably was why!
Stayed 1 night in Nov 2025

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Excellent facility, I really enjoyed my stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Romulo

Stayed 1 night in Nov 2025

4/10 Poor

Dylan

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Rooms arnt bad if it’s the newly remodeled rooms but the others are less than desired. Strong Oder you could live with in the room. Lack of maintenance and poor cleaning skills. Usually I have no problem here but it’s been a few months and it seems to I’ve gone down hill more than your normal average wear and tear. Friendly staff though
Stayed 1 night in Nov 2025

8/10 Good

Zauhkun

Stayed 1 night in Nov 2025

10/10 Excellent

Bill

Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Stayed 1 night in Oct 2025

6/10 Okay

Chad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It served it’s purpose, I was in room 5 hrs to sleep
Stayed 1 night in Oct 2025

8/10 Good

Ellen

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Valerie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was great from taste to presence. Lisa the cook was awesome. The room was clean and I love the dove products provided. It was very comfortable.
Stayed 1 night in Oct 2025