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Four Points by Sheraton Memphis East

Property class: 3

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Photo gallery for Four Points by Sheraton Memphis East

A courtyard with a central fountain, surrounded by a brick wall with arched windows, and a covered seating area.
A hotel room with a large bed, a desk with a chair, a television, and a small table with a lamp.
A hotel lobby with a seating area, a television, framed pictures on the wall, and a fireplace.
A hotel reception area with a counter displaying pastries, a clock, and framed artwork on the wall.
A hotel lobby with a wooden reception desk, coffee machines, and a seating area with a sofa and chairs.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $116
$96 nightly
$116 total
Total with taxes and fees
Nov 8 - Nov 9

Explore the area

View in a map
5877 Poplar Ave, Memphis, TN, 38119
  • Place, Lichterman Nature Center
    ‪18 min walk‬
  • Place, The Crystal Shrine Grotto
    ‪19 min walk‬
  • Place, Wolbrecht Tennis Center
    ‪2 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed

A hotel room with a large bed, a chair, a bedside table, a lamp, and a window with curtains.

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Mobility Accessible with Bathtub)

A hotel room with a large bed, a chair, a bedside table, a lamp, and a window with curtains.

Room, 1 King Bed, Hearing Accessible (Mobility Accessible with Bathtub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower

A hotel room with a large bed, a chair, a bedside table, a lamp, and a window with curtains.

Room, 1 King Bed, Roll-in Shower

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room

Room, 2 Double Beds

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Hearing Accessible (Roll-in Shower)

Room

Room, 2 Double Beds, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Mobility Accessible, Bathtub

Room

Room, 2 Double Beds, Mobility Accessible, Bathtub

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Room

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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The price is $92
Nov 8 - Nov 9
Total with taxes and fees
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About the neighborhood

Memphis

Located in Memphis, Four Points by Sheraton Memphis East is in the business district, a 5-minute drive from Lichterman Nature Center and 5 minutes from Audubon Park. .This hotel is 3.2 mi (5.2 km) from Dixon Gallery and Gardens and 3.6 mi (5.7 km) from Memphis Botanic Garden.

What's nearby

  • Lichterman Nature Center - 18 min walk - 1.0 mile
  • The Crystal Shrine Grotto - 19 min walk - 1.0 mile
  • Wolbrecht Tennis Center - 2 min drive - 1.2 miles
  • University of Memphis - 9 min drive - 4.6 miles
  • Graceland - 16 min drive - 15.1 miles

Getting around

  • Memphis Central Station - 19 min drive
  • Memphis International Airport (MEM) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Panda Express - ‬8 min walk
  • ‪Red Pier - ‬8 min walk
  • ‪The Lobby Bar - ‬16 min walk

About this property

Four Points by Sheraton Memphis East

Four Points by Sheraton Memphis East offers 124 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 124 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Take advantage of recreation opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Enjoy a meal at The Cafe, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Memphis? This hotel has 1216 square feet (113 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
The Cafe - This café serves breakfast only. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 12.95 per person
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Cafe

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 1,216 square feet of conference space
  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Null
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1972
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from August 31 2026 to May 20 2027 (dates subject to change):
  • Swimming pool
The following facilities will be closed during January, February, March, April, November, and December:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12.95 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to August
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Memphis East
Four Points Sheraton Hotel Memphis East
Four Points Sheraton Memphis East
Sheraton Memphis East
Four Points Sheraton Memphis East Hotel
Four Points By Sheraton Memphis East Hotel Memphis
4 Points By Sheraton Memphis East
Four Points by Sheraton Memphis East Hotel
Four Points by Sheraton Memphis East Memphis
Four Points by Sheraton Memphis East Hotel Memphis

Four Points by Sheraton Memphis East Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 464 out of 1000 reviews
Rating 8 - Good. 288 out of 1000 reviews
Rating 6 - Okay. 134 out of 1000 reviews
Rating 4 - Poor. 60 out of 1000 reviews
Rating 2 - Terrible. 54 out of 1000 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good hospitality
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful night's rest here after driving from Amarillo, TX. Lynette, who works the front desk, was very welcoming and sweet! The hotel is under renovation and guests are being compensated with a delicious breakfast! We would stay again if in the area!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is under renovation, so besides the construction going on around the hotel, the stay was satisfactory. I wild recommend staying here.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased with the helpfulness of the staff and all ammenities provided.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast had a large variety
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like that breakfast was free this time (only because they are doing renovations) rooms clean. Staff nice and helpful. Would definitely book again
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff cold pool and you can adjust the air and heat how you want in the room which is greatly appreciated.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is under renovations which I understand. In spite of that I had a nice stay
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Pretty good
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was wonderful place to stay. Very clean room, bed and pillows were excellent, good bathroom and shower, great breakfast and nice and helpful employees. I will stay here again, great experience.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine. I know it would be even better once they finish the renovations
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Liked: Staff & service
For what my husband & I paid for it, it was smaller than our other stays at other hotels! Bed was hard, have our back hurting. Pillows were extremely soft as if they were cheap!!!! The price was total different in person verse online!! The location was good but I wouldn’t stay again!!! Staff were helpful!!! Food was good for breakfast!!!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was some renovations or upgrades of the rooms where the work could be seen at the exterior of the property and in one of the two elevators, the latter being covered in cardboard and padding inside to protect it.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff went above & beyond to make up for the problems that construction brings. The workers were loud & dirty. I did not know that construction was happening The workers are careless, loud & even had an “altercation” in the lobby.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff. Convenient location, good breakfast
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great the room, the staff and the cleanliness of the entire hotel was awesome.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Staff was incredibly courteous. Rooms were clean and shower was hot. Would stay here again.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay.
Stayed 4 nights in Apr 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel is undergoing needed renovation. Did not notify ahead of stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great!
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gym was well equipped. The parking area felt safe. The staff was friendly and helpful. Breakfast was well stocked and area kept clean and well attended to. Overall, a pleasant experience.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was good and clean. The staff at the front desk was very helpful and personable. Would definitely recommend
Stayed 1 night in Jan 2026