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Four Points by Sheraton Memphis East

3.0 star property

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Photo gallery for Four Points by Sheraton Memphis East

A buffet area with various food options, a seating area with chairs, and a counter with a coffee machine.
A modern living room with a brown leather sofa, a white armchair, and a brown armchair. There is a large window with sheer curtains, a painting on the wall, and a small table with a book and a decorative item.
A lobby with leather armchairs, a wooden coffee table, and a herringbone-patterned side table.
Point of interest
A hotel lobby with a wooden reception desk, coffee makers, and a seating area with a sofa and armchairs.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $142
$118 nightly
$142 total
Total with taxes and fees
Aug 17 - Aug 18

Explore the area

View in a map
5877 Poplar Ave, Memphis, TN, 38119
  • Place, Lichterman Nature Center
    ‪18 min walk‬
  • Place, The Crystal Shrine Grotto
    ‪19 min walk‬
  • Place, Wolbrecht Tennis Center
    ‪2 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed

A hotel room with a large bed, a chair, a bedside table with a lamp, and a view of the city through the window.

Room, 1 King Bed

8.6 out of 10
Excellent
(47 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Room, 2 Double Beds

9.0 out of 10
Wonderful
(29 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a large bed, a desk with a chair, a television, and a small table with a lamp.

Suite, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Room, 2 Double Beds (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, a chair, a bedside table with a lamp, and a view of the city through the window.

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

A hotel room with a large bed, a chair, a bedside table with a lamp, and a view of the city through the window.

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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The price is $92
Aug 3 - Aug 4
Total with taxes and fees
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About the neighborhood

Memphis

Located in Memphis, Four Points by Sheraton Memphis East is in the business district, a 5-minute drive from Lichterman Nature Center and 5 minutes from Audubon Park. .This hotel is 3.2 mi (5.2 km) from Dixon Gallery and Gardens and 3.6 mi (5.7 km) from Memphis Botanic Garden.

What's nearby

  • Lichterman Nature Center - 18 min walk - 1.0 mile
  • The Crystal Shrine Grotto - 19 min walk - 1.0 mile
  • Wolbrecht Tennis Center - 2 min drive - 1.2 miles
  • University of Memphis - 9 min drive - 4.6 miles
  • Graceland - 16 min drive - 15.1 miles

Getting around

  • Memphis Central Station - 19 min drive
  • Memphis International Airport (MEM) - 15 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Red Pier - ‬8 min walk
  • ‪Panda Express - ‬8 min walk
  • ‪Seasons 52 - ‬10 min walk
  • ‪Central BBQ Poplar - ‬13 min walk

About this property

Four Points by Sheraton Memphis East

Four Points by Sheraton Memphis East offers 124 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 124 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Enjoy a meal at The Cafe, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Memphis? This hotel has 1216 square feet (113 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
The Cafe - This café serves breakfast only. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 12.95 per person
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Cafe

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 1,216 square feet of conference space
  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1972
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during January, February, March, April, November, and December:
  • Swimming pool
The property will be renovating from March 1 2026 to August 31 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12.95 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Memphis East
Four Points Sheraton Hotel Memphis East
Four Points Sheraton Memphis East
Sheraton Memphis East
Four Points Sheraton Memphis East Hotel
Four Points By Sheraton Memphis East Hotel Memphis
4 Points By Sheraton Memphis East
Four Points by Sheraton Memphis East Hotel
Four Points by Sheraton Memphis East Memphis
Four Points by Sheraton Memphis East Hotel Memphis

Four Points by Sheraton Memphis East Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 455 out of 1001 reviews
Rating 8 - Good. 307 out of 1001 reviews
Rating 6 - Okay. 130 out of 1001 reviews
Rating 4 - Poor. 58 out of 1001 reviews
Rating 2 - Terrible. 51 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was wonderful place to stay. Very clean room, bed and pillows were excellent, good bathroom and shower, great breakfast and nice and helpful employees. I will stay here again, great experience.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

William Owen

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff. Convenient location, good breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great the room, the staff and the cleanliness of the entire hotel was awesome.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, property conditions & facilities
Staff was incredibly courteous. Rooms were clean and shower was hot. Would stay here again.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Zelda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was ok, the room was clean and the bed and a/c all really good. The roll in shower though was good except water leaked all over the floor and had to use all the towels to mop it up. The sink water pressure was very week. But all and all was a pretty good room.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gym was well equipped. The parking area felt safe. The staff was friendly and helpful. Breakfast was well stocked and area kept clean and well attended to. Overall, a pleasant experience.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities
Room was good and clean. The staff at the front desk was very helpful and personable. Would definitely recommend
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

SahWana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With exceptionally friendly and helpful staff, comfortable sleeping arrangements and a convenient location, Memphis' Sheraton 4 Points is a place I would be happy to stay the next time I'm in town.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay.
Stayed 4 nights in Apr 2025
Verified

6/10 Okay

Stephanie

Liked: Staff & service, amenities
The staff was very friendly and helpful. The hotel needs an update and deep cleaning.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Try it - we loved it - friendlies people in Arkansas - property is well maintained- self serve ck in with private PIN
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good AC and Breakfast was good
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Robyn

Staff is fantastic but the hotel is dated and lacks basic functionality. They did say they have a renovation coming up soon though.
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Angela

Liked: Property conditions & facilities
Bed was clean, room dusty, no clean rooms avaliable on arrival, had to wait an extra hour. Parking ok. Staff busy on personal phones
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Idelia

Liked: Cleanliness, amenities, property conditions & facilities
The friendly staff and clean hotel room. It was very nice stay.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Tasfia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was quite good.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Violet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure staying at this hotel!
Stayed 2 nights in May 2025
Verified

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Staf was friendly and nice
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent hotel. The staff went above and beyond. I didn’t hear a peep in five days. They had complementary food a couple days. This was a good stay.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

William O

Liked: Cleanliness, amenities
Great value. Nice room. Convenient location.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Quentin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

gary

Liked: Cleanliness, amenities
Great stay
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Joe

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was outstanding, friendly and helpful. The place was undergoing reno work, so there were some minor plumbing issues. The pool was closed. I did not know that would be the case when I booked. Breakfast buffet was nice, but nothing special…basic waffle maker, egg/biscuit/meat offering you’d get pretty much anywhere. Maybe because of the renos they didn’t have enough guests to do a full buffet ¯\_(ツ)_/¯
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel comfy pillows and bed will most definitely stay here again when in Memphis again
Stayed 2 nights in Jun 2025