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Four Points by Sheraton Memphis East

3.0 star property

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Photo gallery for Four Points by Sheraton Memphis East

Daily buffet breakfast (USD 12.95 per person)
Suite, 1 King Bed with Sofa bed | Premium bedding, pillowtop beds, in-room safe, desk
Lobby
Reception
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
$112
$93 nightly
$112 total
Total with taxes and fees
Apr 5 - Apr 6

Explore the area

View in a map
5877 Poplar Ave, Memphis, TN, 38119
  • Place, Lichterman Nature Center
    ‪14 min walk‬
  • Place, The Crystal Shrine Grotto
    ‪19 min walk‬
  • Place, Wolbrecht Tennis Center
    ‪19 min walk‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

8.6 out of 10
Excellent
(41 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds

9.0 out of 10
Wonderful
(28 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed

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Bar (on property)
Hyatt Place Memphis Primacy Park
  • Pool
  • Breakfast included
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  • Free WiFi
3.9 out of 5, Good, 1,001 reviews
$94 nightly
The price is $114
Apr 5 - Apr 6
Total with taxes and fees
Hyatt Place Memphis Primacy Park

About the neighborhood

Memphis

Located in Memphis, Four Points by Sheraton Memphis East is in the business district, a 5-minute drive from Lichterman Nature Center and 5 minutes from Audubon Park. .This hotel is 3.2 mi (5.2 km) from Dixon Gallery and Gardens and 3.6 mi (5.7 km) from Memphis Botanic Garden.

What's nearby

  • Lichterman Nature Center - 14 min walk - 0.8 miles
  • The Crystal Shrine Grotto - 19 min walk - 1.0 mile
  • Wolbrecht Tennis Center - 19 min walk - 1.1 miles
  • University of Memphis - 10 min drive - 4.6 miles
  • Graceland - 15 min drive - 14.6 miles

Getting around

  • Memphis Central Station - 19 min drive
  • Memphis International Airport (MEM) - 15 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Seasons 52 - ‬10 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Panda Express - ‬8 min walk
  • ‪Chipotle Mexican Grill - ‬8 min walk

About this property

Four Points by Sheraton Memphis East

Four Points by Sheraton Memphis East offers 124 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 124 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Enjoy a meal at The Cafe, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Memphis? This hotel has 1216 square feet (113 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
The Cafe - This café serves breakfast only. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 12.95 per person
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Cafe

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 1,216 square feet of conference space
  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1972
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during January, February, March, April, November, and December:
  • Swimming pool
The property will be renovating from February 9 2026 to April 30 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12.95 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Memphis East
Four Points Sheraton Hotel Memphis East
Four Points Sheraton Memphis East
Sheraton Memphis East
Four Points Sheraton Memphis East Hotel
Four Points By Sheraton Memphis East Hotel Memphis
4 Points By Sheraton Memphis East
Four Points by Sheraton Memphis East Hotel
Four Points by Sheraton Memphis East Memphis
Four Points by Sheraton Memphis East Hotel Memphis

Four Points by Sheraton Memphis East Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 447 out of 1002 reviews
Rating 8 - Good. 323 out of 1002 reviews
Rating 6 - Okay. 123 out of 1002 reviews
Rating 4 - Poor. 60 out of 1002 reviews
Rating 2 - Terrible. 49 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Keith

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With exceptionally friendly and helpful staff, comfortable sleeping arrangements and a convenient location, Memphis' Sheraton 4 Points is a place I would be happy to stay the next time I'm in town.
Stayed 3 nights in Dec 2025

10/10 Excellent

Roger

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2025

2/10 Terrible

Janice

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this location several times over the past 3 years. This recent trip was an absolute disaster! The bathroom was not cleaned upon check in. I notified the front desk and was moved to a new room. I wake up the next morning to shower only to discover the water pressure was terrible! Like drip terrible and I could not pull up the shower handle. Call downstairs again. Maintenance comes up to tell me the plumbing is old so I would need to pull on the shower handle really hard to turn it on. I still couldn’t get it to work. So I was then moved back into the room I was assigned originally. To my surprise the bathroom was still not cleaned. I turned the water on and I could literally see the dirt sliding down the tub sides and there was hair all over the shower walls. I was sick to my stomach and opted to just shower at my parent’s house. Also, there was so much dirt around the fixtures in the hall. But there was sadly entertainment…apparently the gentleman that was supposed to relieve the day clerk was very late. So the front desk clerk shared that she was tired of this and was leaving. She left with no one available to assist the quest. I’m certain this hotel has to be under new management. It’s definitely not the same hotel I experienced last year. I will never stay here again.
Stayed 4 nights in Nov 2025

10/10 Excellent

Poornima, Sugar Land

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall good
Stayed 2 nights in Nov 2025

10/10 Excellent

William, San Diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Try it - we loved it - friendlies people in Arkansas - property is well maintained- self serve ck in with private PIN
Stayed 1 night in Dec 2025

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent hotel. The staff went above and beyond. I didn’t hear a peep in five days. They had complementary food a couple days. This was a good stay.
Stayed 2 nights in Nov 2025

4/10 Poor

Alexis

Stayed 2 nights in Nov 2025

10/10 Excellent

Derrick

Stayed 1 night in Oct 2025

4/10 Poor

Petrus

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Room felt neglected. Bathroom is tiny. Massive AC units outside the window, making it noisy all night.
Stayed 1 night in Nov 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staf was friendly and nice
Stayed 2 nights in Oct 2025

10/10 Excellent

Kirk

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Tasfia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was quite good.
Stayed 3 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 1 night in Oct 2025

8/10 Good

Jessica

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Michael

Traveled with family
Liked: Staff & service
na
Stayed 1 night in Oct 2025

10/10 Excellent

María alejandra

Stayed 2 nights in Oct 2025

4/10 Poor

Freda

Stayed 2 nights in Oct 2025

10/10 Excellent

William O

Liked: Cleanliness, amenities
Great value. Nice room. Convenient location.
Stayed 1 night in Oct 2025

10/10 Excellent

craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

4/10 Poor

Keisha, BALDWIN

Traveled with family
The conditions were subpar. We asked for additional blankets and sheets they did not have any. We were told to wait until the morning. When the morning came we inquired again and was met with an abrupt “how many beds do you have? Front desk staff were professional but not friendly. Housekeeping was very friendly and polite. Bathtub was stopped up, water pooling in the tub. Extra cot very uncomfortable and was charged for cot and also charged at extra person fee. Overall not worth the money charged for the hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good AC and Breakfast was good
Stayed 1 night in Oct 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 204 AC makes a loud noise when turning on and the bathroom tub drain slowly. Overall the hotel met my needs.
Stayed 3 nights in Sep 2025

10/10 Excellent

William

Easy check in. Clean room. Just right for a quick overnight stay
Stayed 1 night in Oct 2025

10/10 Excellent

Iris

Stayed 1 night in Oct 2025

10/10 Excellent

Samir

Stayed 3 nights in Sep 2025