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Best Western Plus Gen X Inn

Property class: 2.5

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Reception
Standard Room, 1 King Bed, Accessible, Refrigerator | Pillowtop beds, desk, iron/ironing board, free WiFi
Lobby
Exterior
Fitness facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
  • Housekeeping
$110
$91 nightly
$110 total
Total with taxes and fees
Apr 27 - Apr 28

Explore the area

View in a map
1177 Madison Avenue, Memphis, TN, 38104
  • Place, Methodist University Hospital
    ‪5 min walk‬
  • Place, Minglewood Hall
    ‪16 min walk‬
  • Place, Beale Street
    ‪17 min walk‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator | Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.2 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Shower Only)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Shower Only) | Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Shower Only)

7.8 out of 10
Good
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, Work Desk, Refrigerator, Shower Only

  • Sleeps 2

2 Queen Beds, Non-Smoking, Work Desk, Refrigerator

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Bathtub, Refrigerator, Non-Smoking

  • Sleeps 2

Similar properties

Exterior
Comfort Inn Memphis Downtown
Downtown Memphis
  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 1,130 reviews
$110 nightly
The price is $132
May 20 - May 21
Total with taxes and fees
Comfort Inn Memphis Downtown

About the neighborhood

Memphis

With a stay at Best Western Plus Gen X Inn in Memphis (Midtown), you'll be within a 5-minute drive of Beale Street and FedExForum. .This hotel is 7 mi (11.3 km) from Graceland and 2.4 mi (3.9 km) from Memphis Zoo.

What's nearby

  • University Health Center - 3 min walk - 0.2 miles
  • Methodist University Hospital - 5 min walk - 0.3 miles
  • Minglewood Hall - 16 min walk - 0.9 miles
  • Beale Street - 17 min walk - 0.9 miles
  • Sun Studio - 19 min walk - 1.0 mile

Getting around

  • Memphis Central Station - 10 min drive
  • Memphis International Airport (MEM) - 15 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Burger King - ‬13 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Burger King - ‬9 min walk
  • ‪Cook-Out - ‬14 min walk

About this property

Best Western Plus Gen X Inn

Best Western Plus Gen X Inn offers 32 accommodations with complimentary newspapers and coffee/tea makers. Beds feature pillowtop mattresses. Plasma televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 32 guestrooms featuring microwaves and plasma televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and discounted use of a nearby fitness facility.
A complimentary continental breakfast is included.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (52 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Gen X
Best Western Gen X Inn
Best Western Plus Gen X
Best Western Plus Gen X Inn
Best Western Plus Gen X Inn Memphis
Best Western Plus Gen X Memphis
Gen X Inn
Inn X
X Inn
Best Western Gen x Hotel Memphis
Gen x Memphis
Gen x Hotel
Best Plus Gen X Memphis
Best Western Plus Gen X Inn Hotel
Best Western Plus Gen X Inn Memphis
Best Western Plus Gen X Inn Hotel Memphis

Best Western Plus Gen X Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 341 out of 1000 reviews
Rating 8 - Good. 328 out of 1000 reviews
Rating 6 - Okay. 156 out of 1000 reviews
Rating 4 - Poor. 73 out of 1000 reviews
Rating 2 - Terrible. 102 out of 1000 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Asia

Stayed 2 nights in Jan 2026

4/10 Poor

Abdiaziz

Business traveler, Traveled with partner
Room was decent, parking a lot was safe and well lit, and it was quiet. Here's why I went with 2 stars: I checked in ahead of time on the website and it stated that there'd be a $50 refundable deposit. When I finally arrived at the hotel, the front desk clerk said I had to pay a $100 refundable deposit instead. It's honestly not that much of a difference and it is refundable but I just found it so shady and sneaky because at that point (11pm on a sunday night after a 10 hour drive) I wasn't gonna go look for another hotel. He wasn't able to explain why there's a discrepancy either, just to told me to either pay or go. Most definitely will not be staying here again.
Stayed 1 night in Jan 2026

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here a couple times. It's perfect for sliding into town overnight and staying near places I tend to frequent. Nothing fancy, but comfortable enough.
Stayed 1 night in Jan 2026

8/10 Good

Sarah

Stayed 1 night in Jan 2026

10/10 Excellent

Kelly

Stayed 2 nights in Jan 2026

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Stayed 2 nights in Jan 2026

6/10 Okay

Marina, Norfolk

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast could have been better, not many options and the waffle mix was super watery and made them taste off. The rooms smelled off and bleachy. They where clean, but it just smelled off.
Stayed 1 night in Dec 2025

10/10 Excellent

chris

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
They always have good clean rooms and excellent customer service…. Furniture a little outdated but overall 5 stars
Stayed 2 nights in Dec 2025

4/10 Poor

Ali

Traveled with family
Disliked: Cleanliness
The room looked ok, but the air conditioning in our room didn’t work. Nothing fancy just ok to stay the night.
Stayed 1 night in Dec 2025

10/10 Excellent

Gavinn

Stayed 1 night in Nov 2025

4/10 Poor

Craig

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights i feel that was enough
Stayed 3 nights in Dec 2025

6/10 Okay

Nova

Stayed 1 night in Dec 2025

2/10 Terrible

Brister

Stayed 1 night in Dec 2025

2/10 Terrible

Sandra

Stayed 3 nights in Nov 2025

10/10 Excellent

Antwan

Stayed 1 night in Nov 2025

10/10 Excellent

Robert, Hillsboro

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean comfortable and courteous
Stayed 1 night in Nov 2025

8/10 Good

Marsha, Louisville

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Love the environment
Stayed 1 night in Nov 2025

8/10 Good

Remember

Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Stayed 2 nights in Nov 2025

10/10 Excellent

Steve

Stayed 2 nights in Nov 2025

10/10 Excellent

Cornie

Stayed 1 night in Nov 2025

6/10 Okay

Laurie

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 6 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Gavinn

Stayed 1 night in Oct 2025