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Best Western Plus Gen X Inn

Property class: 2.5

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Photo gallery for Best Western Plus Gen X Inn

A hotel lobby with a reception desk, patterned sofas, and a large window offering a view outside.
A modern hotel building with a sign reading "Best Western PLUS" and a number "10" indicating its location.
A hotel room with a bed, a wooden wardrobe, a television, a desk with a lamp, and a bathroom with a sink and mirror.
A hotel lobby with patterned sofas, a bar area, and a view through large windows.
A gym with treadmills, elliptical machines, and dumbbells.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Housekeeping
The current price is $105
$87 nightly
$105 total
Total with taxes and fees
Nov 23 - Nov 24

Explore the area

View in a map
1177 Madison Avenue, Memphis, TN, 38104
  • Place, Minglewood Hall
    ‪16 min walk‬
  • Place, Beale Street
    ‪17 min walk‬
  • Place, Sun Studio
    ‪19 min walk‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

A hotel room with a large bed, a desk, a chair, a window with blinds, and a city view.

Standard Room, 1 King Bed, Accessible, Refrigerator

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

A hotel room with two beds, a nightstand, and a small table.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.2 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Shower Only)

A hotel room with a large bed, a desk with a chair, a television, and a window with a view.

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Shower Only)

8.0 out of 10
Very good
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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Total with taxes and fees
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About the neighborhood

Memphis

With a stay at Best Western Plus Gen X Inn in Memphis (Midtown), you'll be within a 5-minute drive of Beale Street and FedExForum. .This hotel is 7 mi (11.3 km) from Graceland and 2.4 mi (3.9 km) from Memphis Zoo.

What's nearby

  • Mississippi Boulevard Christian Church - 5 min walk - 0.3 miles
  • Minglewood Hall - 16 min walk - 0.9 miles
  • Beale Street - 17 min walk - 0.9 miles
  • Sun Studio - 19 min walk - 1.0 mile
  • Woodruff-Fontaine House - 2 min drive - 1.4 miles

Getting around

  • Memphis Central Station - 10 min drive
  • Memphis International Airport (MEM) - 15 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Cook-Out - ‬14 min walk
  • ‪Burger King - ‬9 min walk
  • ‪Checkers - ‬18 min walk
  • ‪McDonald's - ‬16 min walk

About this property

Best Western Plus Gen X Inn

Best Western Plus Gen X Inn offers 32 accommodations with complimentary newspapers and coffee/tea makers. Beds feature pillowtop mattresses. Plasma televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 32 guestrooms featuring microwaves and plasma televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and discounted use of a nearby fitness facility.
A complimentary continental breakfast is included.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Braille/raised signage
  • Elevator (52 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Gen X
Best Western Gen X Inn
Best Western Plus Gen X
Best Western Plus Gen X Inn
Best Western Plus Gen X Inn Memphis
Best Western Plus Gen X Memphis
Gen X Inn
Inn X
X Inn
Best Western Gen x Hotel Memphis
Gen x Memphis
Gen x Hotel
Best Plus Gen X Memphis
Best Western Plus Gen X Inn Hotel
Best Western Plus Gen X Inn Memphis
Best Western Plus Gen X Inn Hotel Memphis

Best Western Plus Gen X Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 349 out of 1001 reviews
Rating 8 - Good. 310 out of 1001 reviews
Rating 6 - Okay. 163 out of 1001 reviews
Rating 4 - Poor. 74 out of 1001 reviews
Rating 2 - Terrible. 105 out of 1001 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and great place to stay.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here multiple times when we come down to Memphis, and we are always pleased. The rooms are always clean and we do like the breakfast they serve.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great food and parking !
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I have stayed here many times. Keya the assistant manager is an absolutely joy, always very courteous and helpful. Great location, each time we visit Memphis this is our preferred location.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fine. Not anything special but an average good, and quick place to stay.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful, bed was soft and clean, parking was great. Breakfast was only missing a juice bar.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly staff, cool ac
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness
The hotel was dated but has been renovated. Bathroom was updated, new shower, basin but toilet was very low. Room was fine and bed very comfortable. Very quiet. Hallway did smell of cigarette smoke.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet clean rooms. Good breakfast
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Liked: Staff & service, amenities
Disliked: Cleanliness
Front desk attendant was great very nice. But the room bathroom was dirty
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Lobby was clean and decorated good. Waffle maker had burn pieces of waffles left on it In the room I had there was a coffee cup and the bed. And something was left in shower I didnt know what it was.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kia...the property manager was excellent! The free bfast...was just okay...the need to get big momma in that kitchen to make a proper mid south bfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We really like Everything was ok We recommand❤️
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & hot breakfast.
Stayed 3 nights in May 2025
Verified review

8/10 Good

Breakfast was ok. Had a few concerns about safety but not unusual nowadays. Staff was great.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here before and would highly recommend for anyone looking for an affordable, pleasant stay in Memphis.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Good location, hotel was clean, staff was helpful! would stay again!
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this affordable motel. It is relatively modern with spacious rooms and nice, clean amenities. The staff are excellent and parking was easy.
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here a couple times. It's perfect for sliding into town overnight and staying near places I tend to frequent. Nothing fancy, but comfortable enough.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. The staff were very helpful. Parking was in an enclosed area that belonged to the property. Read many negative reviews prior to arrival, but not sure why. Hotel and amenities were as good as some higher dollar properties I have stayed.
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights i feel that was enough
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Everything quiet..travel was easy i would recommend all travelers to stay
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean, it felt safe and the breakfast was good.
Stayed 1 night in Apr 2024