Hotel Provenza Garden

Property class: 3

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Photo gallery for Hotel Provenza Garden

A hotel with a marble facade and a food market.
A hotel room with two beds, a brick wall, and a window.
A hotel corridor with wooden flooring, a reception desk, and a sign for the Provence Garden.
An outdoor seating area with potted plants and tables, a sign for a hotel, and a market in the background.
A staircase with handrails, carpeted steps, and potted plants.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • Room service
$39 nightly
The current price is $39 total
Nov 30 - Dec 1

Explore the area

View in a map
Carrera 35 No 7-58 El Poblado, Medellín, Antioquia, 50021
  • Place, Lleras Park
    ‪5 min walk‬
  • Place, Medellín Clinic - El Poblado
    ‪8 min walk‬
  • Place, Poblado Park
    ‪10 min walk‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪36 min drive‬

Room options

Economy Single Room

8.0 out of 10
Very good
(4 reviews)
  • 108 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room

9.0 out of 10
Wonderful
(18 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room

  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Twin Room

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Classic Triple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

Similar properties

About the neighborhood

Medellín

Located in Medellín (El Poblado), Hotel Provenza Garden is within a 15-minute walk of Lleras Park and Medellín Clinic - El Poblado. .This hotel is 0.6 mi (1 km) from Poblado Park and 1.6 mi (2.6 km) from Santafé Mall.

What's nearby

  • Lleras Park - 5 min walk - 0.3 miles
  • Medellín Clinic - El Poblado - 8 min walk - 0.5 miles
  • Poblado Park - 10 min walk - 0.6 miles
  • El Tesoro Shopping Park - 19 min walk - 1.1 miles
  • Santafé Mall - 4 min drive - 0.9 miles

Getting around

  • Alpujarra Station - 6 min drive
  • Olaya Herrera Airport (EOH) - 9 min drive

Restaurants

  • ‪CAROLINA - ‬1 min walk
  • ‪Belisario - ‬1 min walk
  • ‪Voila Vinos - ‬1 min walk
  • ‪Naan - ‬1 min walk
  • ‪Costurero Donde Juan - ‬2 min walk

About this property

Hotel Provenza Garden

Hotel Provenza Garden offers 58 accommodations with air conditioning. Memory foam beds feature down comforters. 32-inch Smart televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 58 air-conditioned rooms featuring Smart televisions. Your memory foam bed comes with down comforters. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include wedding services and a television in a common area.
Take advantage of the hotel's room service. Continental breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: COP 20,000 for adults and COP 18,000 for children

Things to do

  • Designer stores
  • Gym
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • In a provincial park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (70 inch wide door)
  • Hardwood flooring in room
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 9 floors
  • Built in 2017
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bed sheets provided
  • Down comforter
  • Memory foam mattress

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately COP 20000 for adults and COP 18000 for children
  • Airport shuttle fee: COP 120000 per vehicle (maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Natura Express
Hotel Natura Express Medellin
Natura Express
Natura Express Medellin
Hotel Natura Medellín Medellin
Natura Medellín Medellin
Hotel Natura Medellín Medellin
Hotel Hotel Natura Medellín Medellin
Medellin Hotel Natura Medellín Hotel
Hotel Hotel Natura Medellín
Natura Medellín Medellin
Natura Medellín
Hotel Natura Express

Hotel Provenza Garden Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 257 out of 413 reviews
Rating 8 - Good. 87 out of 413 reviews
Rating 6 - Okay. 31 out of 413 reviews
Rating 4 - Poor. 17 out of 413 reviews
Rating 2 - Terrible. 21 out of 413 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and good price
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, very nice staff, totally recommended
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel!
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service
I stayed in Tribe and Hunter, both were four stars, so it's hard to compare a 3-star hotel to a 4-star one.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
It was a little difficult to find the hotel, but it really was exactly as it was described. The staff was helpful and friendly, even though my arrival was late due to flight delay. You literally are in the heart of Provenza which made it that much more fun.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
room was clean,staff was freindly and location was great
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing too fancy, but it did the job and it was clean and nice
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was super nice
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT SERVICE OVERALL . THE FRONT DESK STAFF SUPER FRIENDLY AND HELPFUL . THEY HELPED ME BOOK THE EXCURSIONS. ROOMS WERE SUPER CLEAN. A/C AND CABLE TV WERE EXCELELNT. GREAT LOCATION .
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 4 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was so uncomfortable, it was hard to sleep. That was my only complaint
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone very kind
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are the best , front desk was excellent,, good location everything is close ,, restaurants, bars ,
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

⭐️⭐️⭐️⭐️⭐️Exelente
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly staff, clean and modern hotel.
Stayed 1 night in Mar 2021
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
The solo room to small, bed to hard all rooms. But the otherwise was good.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Experience! Situated right in the heart of everything, this hotel offers clean, soundproof rooms that ensure a peaceful stay. The staff is incredibly friendly and helpful, from the reception team to the housekeeping. It’s the perfect choice for a couple of nights filled with Provenza's vibrant activities.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Helpful staff,courteous,
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was safe , wish if I pay for breakfast they have at the hotel
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
I have been coming to Medellin for over 2 years now and this hotel is such a perfect location. Close to everything and in a safe area! Thank you to the staff for their hospitality.
Stayed 20 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Amenities
Staff is great
Stayed 3 nights in Apr 2025