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Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive

Property class: 4.5

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Photo gallery for Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive

A resort pool with multiple sections, surrounded by palm trees and lounge chairs.
A grand hotel entrance with a curved driveway, palm trees, and illuminated arches.
A spacious lobby with a checkered floor, large columns, and a fountain.
A beach with white lounge chairs and umbrellas, a castle-like building, and a view of the sea.
A pathway leading through a lush garden with a stone archway, surrounded by various tropical plants and a yellow building.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
The current price is $255
$214 nightly
$255 total
Total with taxes and fees
Oct 29 - Oct 30

Explore the area

View in a map
Av. Ernesto Coppel Campana 201, Mazatlán, SIN, 82110
  • Place, Mazagua Aquatic Park
    ‪14 min walk‬
  • Place, Playa Brujas
    ‪6 min drive‬
  • Place, The Mazatlan Malecón
    ‪23 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪38 min drive‬

Room options

View all photos for Master Suite Ocean View

A dining area with a round table, chairs, and a vase of flowers.

Master Suite Ocean View

8.8 out of 10
Excellent
(16 reviews)
  • Partial ocean view
  • 419 sq ft
  • Sleeps 6
  • 1 Double Sofa Bed and 2 Double Beds

View all photos for Junior Suite Ocean View

A hotel room with a bed, a dining table, a chair, a potted plant, and a ceiling fan.

Junior Suite Ocean View

8.6 out of 10
Excellent
(50 reviews)
  • Partial ocean view
  • 973 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Mazatlán

Located in Mazatlán (Cerritos), Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive is within a 5-minute drive of Mazagua Aquatic Park and Playa Brujas.
View more Resorts in MazatlánOpens in a new window

What's nearby

  • Mazagua Aquatic Park - 14 min walk - 0.7 miles
  • Playa Brujas - 6 min drive - 2.0 miles
  • Cerritos Beach - 14 min drive - 4.8 miles
  • The Mazatlan Malecón - 23 min drive - 9.3 miles
  • Plaza Machado - 37 min drive - 13.6 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 29 min drive

Restaurants

  • ‪Las Tres Islas - ‬17 min walk
  • ‪Las Gaviotas - ‬4 min drive
  • ‪Sport Bar - ‬17 min walk
  • ‪Tabasco - ‬20 min walk
  • ‪Kelly's Bar - ‬13 min walk

About this property

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive offers 378 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Accommodations at this 4.5-star property have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Mazatlán property provides complimentary wireless Internet access. LED televisions come with premium satellite channels and pay movies. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, outdoor tennis courts, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Armonia Spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 378 guestrooms, featuring kitchenettes with refrigerators and stovetops. Your pillowtop bed comes with down comforters and premium bedding. LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and separate sitting areas.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 3 outdoor pools, you can spend some time at the private beach. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Enjoy international cuisine at La Cordeliere, a beachfront restaurant where you can dine alfresco. Or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 4 bars/lounges.
Featured amenities include a business center, express check-in, and express check-out. Free valet parking is available onsite.
La Cordeliere - This beachfront fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
The Bistro - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Emerald Grill - Onsite restaurant. Open daily.
Sunset Grill - This poolside bistro specializes in Mexican cuisine and serves lunch and dinner. Open daily.
Deli I and II - This delicatessen serves light fare only. Open daily.
A complimentary grocery shopping service is offered and 24-hour room service is available.

Property amenities

Restaurants on site

  • Deli I and II
  • Emerald Grill
  • La Cordeliere
  • Sunset Grill
  • The Bistro

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests are required to provide name and reservation number at the resort entrance, before approaching the reception area.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Emerald Bay Pueblo Bonito
Emerald Bay Resort
Pueblo Bonito Emerald
Pueblo Bonito Emerald Bay
Pueblo Bonito Emerald Bay Mazatlan
Pueblo Bonito Emerald Bay Resort
Pueblo Bonito Emerald Bay Resort Mazatlan
Pueblo Bonito Resort Emerald Bay
Emerald Bay Mazatlan
Mazatlan Emerald Bay
Pueblo Bonito Emerald Bay Hotel Mazatlan
Pueblo Bonito Emerald Bay Resort All Inclusive Mazatlan
Pueblo Bonito Emerald Bay Resort Spa All Inclusive
Pueblo Bonito Emerald Bay Resort All Inclusive
Pueblo Bonito Emerald Bay All Inclusive Mazatlan
Pueblo Bonito Emerald Bay Resort Spa All Inclusive
Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive Mazatlán

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 652 out of 1007 reviews
Rating 8 - Good. 175 out of 1007 reviews
Rating 6 - Okay. 101 out of 1007 reviews
Rating 4 - Poor. 44 out of 1007 reviews
Rating 2 - Terrible. 35 out of 1007 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay here! Definitely will recommend to all my family and friends.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and helpful to us and the rooms were very clean and the food was great. Im definitely going to plan another vacation at Pueblo Bonito
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Environment was excellent
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The resort is old but nice, event was well organized had an amazing time. Staff is very nice and attentive. Not enough restaurant options for such a large resort, and restaurants are overbooked,
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great customer service and the food was great
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Everything was ok, I wish they improve their services to all guests, there is a favoritism to foreigners in regards to waiters and golf cars drivers.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

The staff was friendly, the food was good, and the selection of pools was nice.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything excellent besides no beach access and not enough golf carts to get around. If you love the beach find another hotel. I also think its too many guests for only restaurants they were often hectic and had long waits.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! And Expedia Great pkg deal!
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Love this place! It’s beautiful- 3 pools, spotless grounds, amazing plants and landscaping, food is delicious, Jose at pool service was top notch, the spa is next level and all the staff was amazing!
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todos
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great Value for the money
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great spa. Relaxing environment. Good food.
Stayed 14 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Great
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
My favorite place ever been going for 20+ years
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Our favorite place❤️
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were very clean and well maintained. Excellent beds, and huge suites with kitchen, though you don’t need it because of the all inclusive plan. But this is a premium resort I think is the best in Mazatlan!
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Todo excelente
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Is very good
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Great service!
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and comfortable
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool jungle vibe with big iguana’s chilling by the pool.
Stayed 5 nights in Oct 2025