Get an overview of this hotel20-acre Nuevo Mazatlán resort on long crescent bay
Popular property highlights
Located in La Florida, Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive is by the ocean and convenient to Mazagua Aquatic Park and Witches Beach.
This 4-star resort is within close proximity of Cerritos Beach and Mazatlan International Center.
Make yourself at home in one of the 378 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Your pillowtop bed comes with down comforters. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional features at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle.
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite at one of the resort's 5 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at a beach bar, a poolside bar, or one of 4 bars/lounges.
Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.Information missing or incorrect? Tell us!Opens in a new window
Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
- All buffet and à la carte meals, snacks, and local beverages included
- Meals and beverages at companion properties
- Limited gourmet or à la carte dining
Activities and facilities/equipment
All non-motorized water sports are included.
- Fitness facilities
- Supervised activities for children between 4 and 12 years old
- Onsite entertainment and activities
- Theme parties
- Golf green fees
- Premium food items
- Room service
- Airport transfers
- Laundry/dry cleaning services
- Spa/beauty facilities and services
- Wireless Internet access
Spa Emerald Bay, the resort's boutique spa, offers massages, manicures and pedicures, body wraps and scrubs, a sauna, and treatments such as aromatherapy, hydrotherapy, and ayurveda. A complimentary fitness center contains a Universal gym, cardio machines, and free weights. For business guests there is a business center and computer station, where computers can be rented. Wifi is complimentary. The resort also offers a small meeting room, technology support staff, and secretarial services.
There are 5 restaurants on site, including La Cordeliere, a beachfront, fine-dining restaurant offering al fresco dining and ocean views. The resort also has 4 poolside bars and 2 coffee shops. Other amenities include luggage storage and onsite medical assistance is available. The Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive is close to a winery and has a garden and rooftop terrace.
Supervised children's activities (surcharges) are offered in an air-conditioned room and outdoor, and babysitting/child care can be arranged for a fee. This Pueblo Bonito Emerald Bay offers complimentary family activities including games and contests, Spanish dancing, and cooking lessons. Other onsite recreational amenities include snorkeling, banana boating, tennis, a driving range for golfers, beach volleyball, and a running track. Pool sun loungers are provided, and beach and pool cabanas are free for guests to use. Outdoor parking is complimentary for guests, there is an airport shuttle service (surcharge), and a complimentary grocery shopping service is also available.
- Number of buildings/towers - 15
- Airport transportation (surcharge)
- Free beach cabanas
- Free pool cabanas
- Beach sun loungers
- Pool sun loungers
- Beach towels
- Free valet parking
- Computer station
- Rooftop terrace
- Babysitting or childcare (surcharge)
- Children's club (surcharge)
- Supervised childcare/activities (surcharge)
- Luggage storage
- Free grocery shopping service
- Designated smoking areas
- Free area shuttle
- Tours/ticket assistance
- One meeting room
- Parking (limited spaces)
- Beach bar
- Business center
- Television in common areas
- Children's pool
- Full-service spa
- Spa tub
- Total number of rooms - 378
- Express check-in
- Express check-out
- 24-hour front desk
- Multilingual staff
- Gift shops or newsstand
- Shopping on site
- Hair salon
- Dry cleaning/laundry service
- Babysitting or childcare
- Tennis on site
- Number of bars/lounges - 4
- Wedding services
- Concierge services
- Fitness facilities
- Number of outdoor pools - 3
- Free WiFi
- Children's club
- Poolside bar
- On private beach
- Outdoor tennis courts - 2
- Number of restaurants - 5
- Free self parking
- Supervised childcare/activities
- Swim-up bar
- Grocery/convenience store
- Pool umbrellas
- Spa treatment room(s)
- Spa services on site
Family Friendly Amenities
- Family Hotel
- On private beach
- Outdoor pools
- Children's pool
- Free Wi-Fi
- Outdoor tennis courts
- Area shuttle (complimentary)
- Grocery/convenience store
- Babysitting or childcare (surcharge)
- Cribs/infant beds (complimentary)
Available in all rooms: Wireless internet access ( USD 12 per 24-hour period )
Available in some public areas: Free WiFi
Free self parking, Free valet parking, Parking (limited spaces)
- Connecting/adjoining rooms available
- Free cribs/infant beds
- Pay movies
- Satellite TV service
- WiFi (surcharge)
- Down comforter
- Premium TV channels
- Hypo-allergenic bedding available
- Premium bedding
- Room service (24 hours)
- Blackout drapes/curtains
- Air conditioning
- In-room climate control (air conditioning)
- Ceiling fan
- Coffee/tea maker
- Turndown service
- Shower/tub combination
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Pillowtop mattress
- Daily housekeeping
- Private bathroom
- In-room massage available
- Cookware, dishware, and utensils
- Pillow menu
Where to Eat
La Cordeliere - Restaurant/bar with air-conditioned dining room and covered terrace. Table linens, rattan seating, chandeliers. Buffet and à la carte breakfasts. À la carte lunches and dinners plus theme buffet nightly. Sunday brunch. Live music. À la carte dinner choices such as seafood crêpes, steamed clams, lobster-and-shrimp bisque, pasta, lamb chops, shrimp, lobster, fish, steaks. Children's menu.
Emerald Grill - Casual, open-air spot open mid-morning to late evening for sandwiches, burgers, burritos, pizza, tropical drinks.
The Bistro - Open for lunch and dinner from noon to 11:00 pm. This restaurant serves international cuisine, from delicious pizzas to fresh sushi from the sushi bar. Guests can dine indoors or outside on the terrace. The Bistro features live music, a modern atmosphere, and a selection of fine wine provided by our sommelier.
Kelly's Bar - Air-conditioned bar/lounge with African hunt-club ambience. Wood floor, dark-wood seating with leather cushions, woven-paddle ceiling fans, mounted game-animal heads, lion skin under piano. Table games available. Light menu including crab cakes, bruschetti, pizza, burgers, sandwiches. Pianist nightly.
Deli I - Coffee, sandwiches, pastries, desserts, produce, groceries, beverages, liquor, sundries. Open early morning to late night. Located near lobby.
Deli II - Air-conditioning seating and outside umbrella tables. Espresso drinks, coffee, sandwiches, pastries, desserts, produce, groceries, beverages, liquor, sundries. Six-computer Internet center plus wireless Internet access. Open early morning to late night. Located near resort's south end.
Hours subject to change without notice.
Nearby Things to Do
Designated for activities, Pueblo Bonito Emerald Bay's main pool is 3 levels and sits 107 meters (350 feet) above the beach. It includes a toddlers' section and a beach entry at each end, features infinity edges, and contains a raised section with a 15-person spa tub. The oceanfront pool is 100 yards long. Up a hillside near the villas lies a 17-meter wide (56 feet) "quiet pool" with swim-up bar that's adjoined by a 4.5-meter-diameter (15 feet) toddlers' pool and an 18-person spa tub.
Protected from motorized water sports as an ecologically sensitive area, Emerald Bay sweeps north in a grand crescent, with the resort's beach measuring 400 meters (437 yards). Kayaks, snorkeling gear, and boogie boards are available for rent. Use of 2 lighted tennis courts is complimentary, with a surcharge for night play. Yoga classes are offered for a surcharge.
Motorized water-sports activities such as personal watercraft rentals and parasailing are available at companion resort 9.5 km (6 mi) away in Mazatlán's hotel zone, with complimentary shuttle service offered between the resorts from 10 AM to 11 PM daily (hours subject to change).
The recreational activities listed below are available either on site or near this Mazatlan, Mexico resort; fees may apply.
- Beach volleyball on site
- Surfing/boogie boarding nearby
- Windsurfing nearby
- Golf driving range on site
- Rowing or canoeing on site
- Snorkeling on site
- Tennis lessons on site
- Kayaking nearby
- Sailing nearby
- Ecotours nearby
- Parasailing nearby
- Scuba diving nearby
- Mountain biking nearby
- Hiking/biking trails nearby
- Volleyball on site
- Yoga classes/instruction on site
The spa at Emerald Bay incorporates a luxury beauty salon, spa boutique, and spacious fitness center spread out over 16,500 square feet. A wide variety of services are available, including an exclusive Golden Suite with sauna, Jacuzzi, lounges, and massage tables. Services also offered beachside.
- Couples treatment rooms
- Massages on beach
- Manicures and pedicures
- Body wraps
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Ayurvedic treatments
- Sauna in spa
- Body treatments
- Facial treatments
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- In-room accessibility
Check-in time starts at 3 PM
Special check-in instructions:
Check-out time is 11 AM
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Free cribs (infant beds)!
- No pets or service animals allowed
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Noise-free rooms not guaranteed
No rollaway/extra beds available
No pets or service animals allowed
- Fee for in-room wireless Internet: USD 12 per 24-hour period (rates may vary)
- Airport shuttle fee: USD 40 per person (roundtrip)
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We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.
Awards & Affiliations
- Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive is listed in the 2013 Condé Nast Traveler Gold List of the world's best places to stay.