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Hotel Playa Mazatlan - All Inclusive

Property class: 4.5

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Photo gallery for Hotel Playa Mazatlan - All Inclusive

A resort pool with clear turquoise water, surrounded by rocks and palm trees, overlooking a beach and ocean.
A water play area with a blue water fountain, a yellow slide, and a wooden playhouse.
A table with a plate of food, two bottles of Corona Extra beer, and a salt and pepper shaker.
A hotel room with two beds, a telephone, a framed picture, and a view of the sea.
A beach scene with thatched umbrellas and a sunset.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Avenida Gaviotas 202, Mazatlán, Sin., 82110
  • Place, Sea Shell City Museum
    ‪3 min walk‬
  • Place, Punta Camaron Beach
    ‪5 min walk‬
  • Place, The Mazatlan Malecón
    ‪8 min walk‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪37 min drive‬

Room options

View all photos for Habitación estándar vista al jardín todo incluido

A hotel room with two beds, a balcony with a view, a desk, and a chair.

Habitación estándar vista al jardín todo incluido

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación estándar vista al mar todo incluido

A hotel room with two beds, a table with chairs, and a balcony with a view of the ocean.

Habitación estándar vista al mar todo incluido

8.0 out of 10
Very good
(1 review)
  • Beach view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación de Lujo Todo Incluido

A hotel room with two beds, a desk, a chair, and a television.

Habitación de Lujo Todo Incluido

  • Beach view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación 1 cama King size todo incluido

A spacious bedroom with a large bed, a bench, and a view of the ocean through large sliding doors.

Habitación 1 cama King size todo incluido

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Mazatlán

With a stay at Hotel Playa Mazatlan - All Inclusive in Mazatlán (Zona Dorada), you'll be within a 15-minute drive of The Mazatlan Malecón and Plaza Machado. .This beach hotel is 5 mi (8.1 km) from Olas Altas Beach and 0.1 mi (0.2 km) from Sea Shell City Museum.

What's nearby

  • Sea Shell City Museum - 3 min walk - 0.2 miles
  • Punta Camaron Beach - 5 min walk - 0.3 miles
  • The Mazatlan Malecón - 8 min walk - 0.5 miles
  • Playa Sábalo - 14 min walk - 0.7 miles
  • El Cid Country Club Golf Course - 19 min walk - 1.0 mile

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 34 min drive

Restaurants

  • ‪Margaritas Restaurant Bar & grill - ‬3 min walk
  • ‪Pancho's Restorant - ‬2 min walk
  • ‪Joe's Oyster bar - ‬2 min walk
  • ‪Comedor Amelia - ‬3 min walk
  • ‪Lucky B's - ‬2 min walk

About this property

Hotel Playa Mazatlan - All Inclusive

Hotel Playa Mazatlan - All Inclusive offers 200 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies or patios. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include showers and complimentary toiletries. This Mazatlán hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Make yourself at home in one of the 200 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor pools, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite at Restaurant Georginis, one of the hotel's 8 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 6 bars/lounges.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Restaurant Georginis - Onsite restaurant. Open daily.
Restaurant la Terraza - Onsite buffet restaurant. Open daily.
Restaurant Capitan Jack - Onsite restaurant. Open daily.
Restauran Praia Brazil - Onsite restaurant. Open daily.
Restaurant Casa Roberto - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Hotel Playa Mazatlan - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Dining availability limited at one or more venues

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • 6 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Restauran Praia Brazil
  • Restaurant Capitan Jack
  • Restaurant Casa Roberto
  • Restaurant Georginis
  • Restaurant la Terraza

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Foosball table
  • Free children's club
  • Full-service spa
  • Gym
  • Sauna
  • Shopping
  • Table tennis
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • Elevator

More

  • Built in 1955
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite premium channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Discover
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision
Guests under 12 years old are not allowed in the spa, and guests under 13 years old are only allowed with adult supervision

Hotel Playa Mazatlan - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 29 out of 58 reviews
Rating 8 - Good. 12 out of 58 reviews
Rating 6 - Okay. 12 out of 58 reviews
Rating 4 - Poor. 1 out of 58 reviews
Rating 2 - Terrible. 4 out of 58 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great during my stay. Only one elevator had the AC broken halfway through our stay.
Day view from my room
Night view from my room
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff were amazing
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Great place
Stayed 9 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verry clean and very good service, employees were very friendly, beautiful location, walking distance to everything.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is a little older the staff were
Stayed 7 nights in Mar 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We had mold in our bathroom and no hot water. We reported and they did change our room.
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Location and proximity to the beach. All you can drink value.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Everything was good
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room was fabulous and clean. Could have used a coffee maker. Wonderful staff. Food was alright. Al la carts amazing.
Stayed 14 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Everything was nice. The hotel room the reason I put average is that our room had a huge leak from the AC and I was traveling with a disabled person and a baby and we had to be extra careful to prevent an accident
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 6 nights in Aug 2025
Verified review

6/10 Okay

Overall this is a good place to stay. Staff are excellent. Rooms were okay and they could use an upgrade. The al la carte ads are missleading as there is only one open per night plus the buffet. We found the food above average and always had a good meal. You had to pay extra for canned beer even though we went all inclusive. The music deom the vendors on the beach can get relentless and had to move a couple times and our room 4018 was very noisy all day and night long. The night music mainly comes from surrounding bars. Would qe go back No. But would recommend
Stayed 7 nights in Feb 2026
Verified review

6/10 Okay

Food was good, air conditioning in our room was not working properly. First day we had no towels in the room. Other than that great people
Stayed 3 nights in Sep 2025
Verified review

2/10 Terrible

Liked: Property conditions & facilities
Disliked: Cleanliness
Do not stay here. Credit card stolen and zero sleep. I cannot recommend this resort. We left after two nights of a four-night stay because we felt unsafe. Housekeeping stole a credit card from my partner’s wallet, and management refused to address it or take it seriously. Also, the noise from nearby bars is unbearable, lasting from midnight to 5:00 AM daily. The staff is dismissive and unwelcoming to tourists. We lost money by leaving early, but staying there was not an option.
Stayed 4 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful. Everyone was friendly. The hotel is kept meticulously clean. Constantly mopping/cleaning by staff. The room was comfortable and clean. The hotel has beautiful grounds - flowers and trees. The food at the a la carte restaurants was very good. The buffet was ok. It could use an upgrade. The weather was perfect and the beach nice, but we will never return to Mazatlan again. At least not to this hotel area. The CONSTANT banging coming from bands from 12:00 - 8:00 every day ruined our vacation. When I say bands I'm talking about I counted at least 50 people playing instruments and singing, all at the same time, on our short beach with microphones and boom boxes so the whole resort could hear. There was no peace. You couldn't sit and hear the ocean. No enjoyment. Then after the bands were done, Joe's Oyster would play music until 4:00 a.m.! Just sad to have everything in one hotel and be ruined by non-stop, LOUD music. If the bands didn't have microphones and boom boxes blaring, and played just for the people in front of them and not the whole resort until 8:00 at night, it would make things so much better.
Stayed 7 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalaciones limpias albercas variadas para toda la familia. En general muy bien. Comida poco variable ...
Stayed 4 nights in Jul 2026
Verified review

2/10 Terrible

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
La comida del buffet simplemente estuvo hecha a la y se va más o menos como come es lo único que hay me cobraron un servicio de todo el servicio comida incluida pero si me hubieran dicho que la comida estaba así tan mal hecha no hubiera pagado nada
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muchas albercas muy bien por eso y la comida algo repetitiva
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Habitación limpia y personal amable, muy agradable estancia
Stayed 4 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gustó nada terrible comida muy mala mal servicio toallas, cobijas almohadas. Mal olor algunos meseros de mal humor. No lo recomiendo para nada. estuve 6 noches terrible. Si vienes de Estas Unidos o de cualquier lugar fuera de Mexico, no vengas con expectativas demasiado altas.
Stayed 6 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty, sheets and towels smelled awful, the AC didn’t work, there are not lights in the room, just 3 lamps that hardly light the room up. And the worst thing is that you pay for an all Inclusive and it is not all inclusive!! Pacifico beer, and all the restaurants are not included
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal para conocer la ciudad céntrico y tranquilo
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms always clean, staff helpful, beach was good.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente súper familiar, todo muy rico y mega agusto todo
Stayed 3 nights in Apr 2026