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The Palms Resort of Mazatlan

Property class: 3

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Photo gallery for The Palms Resort of Mazatlan

A poolside area with lounge chairs and umbrellas, overlooking a beach and ocean.
A modern lobby with a reception desk, potted plants, and a staircase leading to upper floors.
A pathway leading to a building with multiple balconies, surrounded by lush greenery and palm trees.
A breakfast table with a plate of food, a cup of coffee, and a menu.
A clear blue pool with a view of the ocean and distant hills.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $73
$61 nightly
$73 total
Total with taxes and fees
Sep 15 - Sep 16

Explore the area

View in a map
Av. Camaron Sabalo 696, Zona Dorada, Mazatlán, SIN, 82110
  • Place, Playa Sábalo
    ‪12 min walk‬
  • Place, Punta Camaron Beach
    ‪3 min drive‬
  • Place, El Cid Country Club Golf Course
    ‪5 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪37 min drive‬

Room options

View all photos for Superior Queen Room with City View

A hotel room with a bed, two bedside tables, a nightstand, a lamp, a painting on the wall, and a tiled floor.

Superior Queen Room with City View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, City View

A hotel room with a bed, bedside tables, lamps, a chair, and a painting on the wall.

Standard Room, 2 Double Beds, City View

  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, Ocean View

A hotel room with two beds, a desk, a lamp, and a painting.

Suite, Ocean View

8.4 out of 10
Very good
(20 reviews)
  • Ocean view
  • 7190 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Superior Room, 1 Queen Bed, Ocean View

A hotel room with a bed, a painting on the wall, a lamp, and a view of the outdoors through a sliding door.

Superior Room, 1 Queen Bed, Ocean View

9.0 out of 10
Wonderful
(47 reviews)
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, City View

A hotel room with a bed, a nightstand, a lamp, a painting on the wall, and a door.

Superior Room, 1 Queen Bed, City View

9.2 out of 10
Wonderful
(24 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, City View

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(57 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

A hotel room with two beds, a television, a desk, and a balcony with a view of the ocean.

Standard Room, 2 Double Beds, Ocean View

8.6 out of 10
Excellent
(64 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite With Ocean View

A hotel room with a large bed, a bedside table with a lamp, a painting on the wall, and a window with curtains.

Suite With Ocean View

  • Sleeps 2

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The price is $109
Sep 16 - Sep 17
Total with taxes and fees
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About the neighborhood

Mazatlán

With a stay at The Palms Resort of Mazatlan in Mazatlán (Zona Dorada), you'll be a 3-minute drive from The Mazatlan Malecón and 7 minutes from Mazatlan International Center. .This beach resort is 2.9 mi (4.7 km) from Playa Norte and 3.2 mi (5.1 km) from Mazatlán Aquarium.
View more Resorts in MazatlánOpens in a new window

What's nearby

  • Playa Sábalo - 12 min walk - 0.7 miles
  • Punta Camaron Beach - 3 min drive - 1.2 miles
  • MonteCarlo Casino - 3 min drive - 1.5 miles
  • Sea Shell City Museum - 4 min drive - 1.5 miles
  • El Cid Country Club Golf Course - 5 min drive - 1.2 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 31 min drive

Restaurants

  • ‪Panamá - ‬1 min walk
  • ‪Los Arcos - ‬2 min walk
  • ‪Fat Fish - ‬7 min walk
  • ‪Sunny Buns - ‬4 min walk
  • ‪Villa Italia - ‬7 min walk

About this property

The Palms Resort of Mazatlan

The Palms Resort of Mazatlan offers 189 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 189 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional features at this resort include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Grab a bite to eat at Restaurant Panama, a beachfront restaurant which features a bar/lounge. Grab a drink at the swim-up bar while enjoying a refreshing dip in the resort pool.Cooked-to-order breakfasts are available daily from 7 AM to noon for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Mazatlán? This resort has 7973 square feet (741 square meters) of space consisting of a conference center and meeting rooms. Free valet parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
Restaurant Panama - This beachfront restaurant serves breakfast only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Pool Bar - Onsite cocktail bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 265 to 400 for adults and MXN 265 to 400 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Pool Bar
  • Restaurant Panama

Things to do

  • Beach volleyball
  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room crib
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center (7,973 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 400.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 265 to 400 for adults, and MXN 265 to 400 for children
  • Rollaway bed fee: MXN 400.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Palms Mazatlan
Palms Resort Mazatlan
The Palms Of Mazatlan Mazatlan
The Palms Resort of Mazatlan Resort
The Palms Resort of Mazatlan Mazatlán
The Palms Resort of Mazatlan Resort Mazatlán

The Palms Resort of Mazatlan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 711 out of 1150 reviews
Rating 8 - Good. 250 out of 1150 reviews
Rating 6 - Okay. 109 out of 1150 reviews
Rating 4 - Poor. 49 out of 1150 reviews
Rating 2 - Terrible. 31 out of 1150 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services, the best restaurant in town panama is there, super recommended
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

jose salome

Liked: Cleanliness, staff & service, amenities
Excelente hotel
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Matilde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Staff verry nice
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Eva Marisol Barcenas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

octaviano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay!
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Everything was great
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Monty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a bit dated but clean, beautiful pool area, good restaurant!!
Stayed 14 nights in Jan 2026
Verified review

10/10 Excellent

Lizbeth Galaz

Todo excelente
Stayed 1 night in May 2026
Verified review

10/10 Excellent

jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
A great place on the beach!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled from Arizona, and have 0 complaints for my stay at Palms. The staff were great all around. Super friendly and courteous. Pools were nice and clean. I will definitely be back.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous, everything was clean. Parking was a little busy but other then that all was good.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jaqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente la vista
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jimmy

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Ana Patricia

Great service, great food, excellent view.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Wendy

Great location, great room
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have it there. They do a fabulous job!
Stayed 10 nights in May 2026
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained, pool was beautiful and food was good.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean,food was delicious we will be back.
Stayed 7 nights in Jan 2026
Verified review

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Service was excellent. The food at the swim bar was excellent kind of slow but all in all we love it there.
Stayed 16 nights in Mar 2026
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, amazing staff, very nice pool, large room but the bed was mediocre
Stayed 10 nights in Feb 2026
Verified review

10/10 Excellent

María Coral

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Marco

Liked: Cleanliness, staff & service
It’s very convenient with the Panama restaurant but it’s time to update the hotel. Staff is very friendly and helpful and room very clean.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Alan Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remarkable experience
Stayed 2 nights in May 2026