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Zenitude Hôtel-Résidences Marseille Saint Charles

3.0 star property

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Daily buffet breakfast (EUR 12.90 per person)
Superior Apartment, Balcony | In-room safe, laptop workspace, soundproofing, free WiFi
Exterior
Superior Apartment, Balcony | Living area | 82-cm flat-screen TV with digital channels, TV
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
$83
$71 nightly
$83 total
Total with taxes and fees
Mar 15 - Mar 16

Explore the area

View in a map
10 boulevard Charles Nedelec, Marseille, 13001
  • Place, Le Panier
    ‪8 min walk‬
  • Place, Museum of European and Mediterranean Civilisations
    ‪19 min walk‬
  • Place, Grand Port Maritime de Marseille
    ‪5 min drive‬
  • Airport, Marseille (MRS-Marseille - Provence)
    ‪27 min drive‬

Room options

View all photos for Standard Studio

Standard Studio | In-room safe, laptop workspace, soundproofing, free WiFi

Standard Studio

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Studio, Balcony

In-room safe, laptop workspace, soundproofing, free WiFi

Superior Studio, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Basic Apartment

In-room safe, laptop workspace, soundproofing, free WiFi

Basic Apartment

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Apartment, Balcony

In-room safe, laptop workspace, soundproofing, free WiFi

Superior Apartment, Balcony

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Similar properties

Front of property
Staycity Aparthotels, Marseille, Centre Vieux Port
  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry
4.4 out of 5, Excellent, 1,371 reviews
$77 nightly
The price is $90
Mar 2 - Mar 3
Total with taxes and fees
Staycity Aparthotels, Marseille, Centre Vieux Port

About the neighborhood

Marseille

A stay at Zenitude Hôtel-Résidences Marseille Saint Charles places you in the heart of Marseille, within a 5-minute drive of Museum of European and Mediterranean Civilisations and Les Terrasses du Port. .This aparthotel is 1.6 mi (2.6 km) from Grand Port Maritime de Marseille and 2.3 mi (3.6 km) from Le Dôme.
View more Aparthotels in MarseilleOpens in a new window

What's nearby

  • La Canebiere - 6 min walk - 0.4 miles
  • Le Panier - 8 min walk - 0.5 miles
  • Les Terrasses du Port - 14 min walk - 0.8 miles
  • Museum of European and Mediterranean Civilisations - 19 min walk - 1.0 mile
  • Grand Port Maritime de Marseille - 5 min drive - 2.2 miles

Getting around

  • Jules Guesde Station - 4 min walk
  • Marseille Saint Charles Station - 5 min walk
  • Marseille - Provence Airport (MRS) - 28 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪EXKi - ‬6 min walk
  • ‪Carls Junior - ‬6 min walk
  • ‪Il Caffè Di Roma - ‬5 min walk
  • ‪Sur le Pouce - ‬5 min walk

About this property

Zenitude Hôtel-Résidences Marseille Saint Charles

Zenitude Hôtel-Résidences Marseille Saint Charles offers 103 accommodations with safes and complimentary bottled water. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs and hair dryers.

This Marseille aparthotel provides complimentary wireless Internet access. 82-cm flat-screen televisions come with digital channels. Housekeeping is provided daily.

Make yourself at home in one of the 103 guestrooms, featuring kitchens with refrigerators and stovetops. 82-cm flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and microwaves.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.
Buffet breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: EUR 12.90 for adults and EUR 6.45 for children

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub
  • Hair dryer
  • Towels provided

Entertainment

  • 82-cm flat-screen TV with digital channels

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • One pet total (up to 9 lbs per pet)
  • Fee: EUR 8 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Grab bar near toilet (28 inches high)
  • Hardwood flooring in room
  • Low-height counter and sink (31 inches high)
  • Raised toilet seat (20 inches high)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (31 inches high)
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Phone
  • Safe
  • Safe at front desk
  • Vending machine

Location highlights

  • In a shopping district
  • In the city center
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near an outlet shopping mall

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 103 units
  • 6 floors
  • Built in 2012
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 8 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 9 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12.90 for adults and EUR 6.45 for children
  • Pet fee: EUR 8 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Residhome Marseille Saint Charles
Residhome Saint
Residhome Saint House
Residhome Saint House Marseille Charles
Residhome Marseille Saint Charles House
Residhome seille Saint Charle

Zenitude Hôtel-Résidences Marseille Saint Charles Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 106 out of 234 reviews
Rating 8 - Good. 82 out of 234 reviews
Rating 6 - Okay. 23 out of 234 reviews
Rating 4 - Poor. 12 out of 234 reviews
Rating 2 - Terrible. 11 out of 234 reviews

8.4/10

Cleanliness

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Lucero

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our experience at this hotel was deeply disappointing and unsettling. From the moment we arrived, it was clear that the location was nothing like what had been described online. The surrounding area felt unsafe, and we were approached by several men outside, which left us feeling anxious and vulnerable. Hoping for reassurance, we went inside to speak with the staff, but they showed little concern and offered no meaningful assistance. Their dismissive attitude only added to our discomfort. At that point, we no longer felt safe staying there and decided to leave immediately. This experience completely shattered our trust in this hotel’s description and Expedia's standards. I believe no guest should have to endure such conditions. I sincerely hope management takes this feedback seriously to prevent others from having a similar experience.
Stayed 2 nights in Nov 2025

4/10 Poor

Vicki

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room was very small even for Europe. The climate control was turned off in October and it was quite warm so our room was stuffy and uncomfortable. We kept the window open for air and the street noise kept us from sleeping. The staff at the desk was friendly. We stayed 2 nights and there was no room service while we were there.
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2025

4/10 Poor

Peter

Liked: Cleanliness
Disliked: Room comfort

No Air Conditioning

At this time of the year, early October, they turn of the air conditioning in the hotel. They don't warn you of this when you book however. The rooms are small and very stuffy. It's also difficult to sleep with the window open because of the mid city noise. A most unpleasant experience overall performance in classic Marseille.
Stayed 1 night in Oct 2025

8/10 Good

Roger

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Walking distance to Gare du Lyon but well away from the city attractions
Stayed 3 nights in Sep 2025

10/10 Excellent

oswaldo

Liked: Cleanliness, property conditions & facilities
Great place to stay. Friendly staff!
Stayed 7 nights in Sep 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2025

2/10 Terrible

Wai Leung

Traveled with family
Disliked: Property conditions & facilities
During check-in, I used the Apple Pay to settle the city tax and the charge of my pet at the counter. Then after ~45min, there was another small charge via the Apple Pay again without notifying me (like a fraud). I asked a female staff on the 2nd day (17 Sept, 21:30) and she said that this was a missing charge on the pet. It was ok for such missing but they cant settle the payment without my consent. She apologized quite rudely and said that I just repeated the situation. She said that it was common even in a supermarket to charge without the customer’s consent. I was quite shocked about this hotel which did something out of the standard practice (ie at least notifying or charge me the outstanding upon check out). Really a very low quality hotel. Better not to try this hotel.
Stayed 5 nights in Sep 2025

6/10 Okay

jesus

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Berenice Astrid

Traveled with family
Disliked: Cleanliness
Housekeeping cleaned our room, change bedding and towels and supply toilet paper after 5 days of stay. Filty bath tub on arrival. Conveniently close to the train station but very noisy.
Stayed 9 nights in Aug 2025

8/10 Good

Aida

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, amenities, property conditions & facilities
Always enjoy staying here as it is near the rail station and staff polite
Stayed 1 night in Aug 2025

6/10 Okay

Amy

Liked: Cleanliness
Close to train station, but area around property was loud. Hotel could also do with some upkeep.
Stayed 1 night in Aug 2025

4/10 Poor

annmarie

Liked: Property conditions & facilities
Disliked: Amenities
I like the hotel itself, it's beautiful. The staff are friendly for the most part, but there are some downsides. The rooms are small but lovely...I expectee that, as I have been to Paris before. But I searched Expedia for a hotel with balconies and a gym, specifically, those were my main concerns. At check in, they told me that I shpuld have called that morning to request one, and there were no rooms available with a balcony. Secondly, the gym. The gym is a poorly lit, windowlesss closet-sized room with TWO sets of weights and a bike. I have video proof. The gym door, when closed, feels like a coffin. The manager argued with m we for not wanting to stay inside the coffin gym, and told me about other hotels that cost more, further insulting me. She offered a gym across the street for 35 euros a day. I booked that hitel because it claims to have a gym, which it does not. The breakfast is worth having. If a gym is important to you, don't go there. I would not recommend it. And the elevator holds 3 people maximum at a time.
Stayed 3 nights in Jul 2025

8/10 Good

Jay, Kansas City

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was smaller than I thought but was clean and well kept. There was a bedroom, bath, and small but complete kitchen. Good location. 10 minute walk to the train station. 20 minutes to the old port. Breakfast was good with meats, cheeses, breads, yogurts, fruit, and soft boiled eggs.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Advising as 3 stars. Maybe some years ago

Communication from the hotel was first class via email, but it was mostly in french. Area is not the best and noisy. Tourist sites are 10 minutes walk away but while we didn't feel threatened, we were wary. Our room had a kitchenette which was quirky. ishmatched glasses and crockery. Room was very tired and skirting boards were made from partical board so they had absorbed water and were disintegrating. Aircon a bit of a mystery - one temp only and shower leaked a lot. Staffvery helpful.
Water damage
Stayed 3 nights in Jul 2025

8/10 Good

Wai

Stayed 7 nights in Jun 2025

8/10 Good

Sissy

Stayed 3 nights in Jun 2025

8/10 Good

Nho Bao

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, nice room, but network could be better
Stayed 4 nights in Jun 2025

8/10 Good

Janet

Liked: Cleanliness, room comfort
Handy location. Friendly staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Pavel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
!5 walking minutes to the center of the seashore Marseilles bay. A good place for affordable price. Good breakfast.
Stayed 3 nights in May 2025

8/10 Good

Ayorinde

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Sujata

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
It is a 5 minute walk from the train station. Although it was an old hotel, it was clean. The room was big and the kitchen was well furbished. The breakfast was decent. The room had AC and a balcony. The bed was very clean and super comfortable. Most of all, the staff was very friendly and helpful.
Stayed 1 night in May 2025

10/10 Excellent

Gary

Liked: Cleanliness
Stayed 1 night in May 2025

6/10 Okay

Derek

Traveled with family
Liked: Cleanliness
A very hard bed, and scalding hot water in the bathroom did little to appease me. Breakfast was extremely limited, certainly not worth the 15 Euro charge.
Stayed 1 night in Apr 2025