Our hostess was quick to answer questions, sofa very uncomfortable, we could not go fishing on the dock, because of damage, two tv’s in the bedrooms did not work, our host sent out repair man but he was unable to fix the problem, beautiful blue water in the canal but all windows in back bedroom were the worst with algae not clean or clear enough to enjoy unless you went outside, I was surprised and not expecting to see a sign in the house to wash and dry the linens and towels where we had to supply the detergent. We paid for cleaning fee, and service fee. Ants in kitchen and bathroom. House was very nice but needs more cleaning maintenance. Grounds were beautiful. Wish we were more informed about things before our trip. We would go back if it was handled differently. Loved the Keys, Thank you