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The Westin Madrid Cuzco

4.0 star property

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Photo gallery for The Westin Madrid Cuzco

Bar (on property)
Lobby sitting area
Lobby
Lobby
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Paseo de la Castellana, 133, Madrid, Madrid, 28046
  • Place, Paseo de la Castellana
    ‪1 min walk‬
  • Place, Bernabéu Stadium
    ‪10 min walk‬
  • Place, Plaza de Castilla
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Corner

Premium bedding, memory foam beds, minibar, in-room safe

Suite, 1 King Bed with Sofa bed, Corner

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Corner

Premium bedding, memory foam beds, minibar, in-room safe

Suite, 1 King Bed, Corner

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Tower

Premium bedding, memory foam beds, minibar, in-room safe

Premium Room, 1 King Bed, Tower

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, memory foam beds, minibar, in-room safe

Suite, 1 King Bed with Sofa bed

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Madrid

With a stay at The Westin Madrid Cuzco, you'll be centrally located in Madrid, steps from Paseo de la Castellana and 8 minutes by foot from Bernabéu Stadium. .This hotel is 0.5 mi (0.8 km) from Plaza de Castilla and 3.4 mi (5.5 km) from National Prado Museum.

What's nearby

  • Paseo de la Castellana - 1 min walk - 0.0 miles
  • Azca Financial District - 1 min walk - 0.0 miles
  • Bernabéu Stadium - 10 min walk - 0.6 miles
  • Plaza de Castilla - 10 min walk - 0.6 miles
  • Gate of Europe - 11 min walk - 0.6 miles

Getting around

  • Cuzco Station - 2 min walk
  • Nuevos Ministerios Station - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive

Restaurants

  • ‪Lobby Bar - ‬5 min walk
  • ‪Restaurante Garuda Madrid - ‬5 min walk
  • ‪La Garriga - ‬3 min walk
  • ‪Tasca La Farmacia - ‬3 min walk
  • ‪La Tahona - ‬3 min walk

About this property

The Westin Madrid Cuzco

The Westin Madrid Cuzco offers 287 accommodations with minibars and espresso makers. Memory foam beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and safes. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 287 guestrooms featuring minibars and espresso makers. Your memory foam bed comes with premium bedding. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include a television in a common area and a ballroom.
You can enjoy a meal at the restaurant serving the guests of The Westin Madrid Cuzco, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Madrid? This hotel has 7599 square feet (706 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Westin Madrid Cuzco has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 33 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 7,599 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Double-glazed windows
  • Renovated entire property - April 2024
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches used
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from July 1 to September 1:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per day (maximum EUR 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 66 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 33 per person
  • Self parking fee: EUR 35 per day
  • Pet fee: EUR 50 per pet, per day (maximum EUR 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

AC Cuzco
AC Cuzco Hotel
AC Cuzco Marriott
AC Cuzco Marriott Madrid
AC Hotel Cuzco
AC Hotel Cuzco Marriott
AC Hotel Cuzco Marriott Madrid
AC Marriott Cuzco
Hotel AC Cuzco Marriott
Hotel Cuzco AC
Ac Cuzco Hotel Madrid
Ac Cuzco Madrid
AC Hotel Cuzco by Marriott
The Westin Madrid Cuzco Hotel
The Westin Madrid Cuzco Madrid
The Westin Madrid Cuzco Hotel Madrid

The Westin Madrid Cuzco Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 310 out of 560 reviews
Rating 8 - Good. 193 out of 560 reviews
Rating 6 - Okay. 30 out of 560 reviews
Rating 4 - Poor. 20 out of 560 reviews
Rating 2 - Terrible. 7 out of 560 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great property..... 5 stars on my end!!! Would recomended all the way around Excelente
Stayed 9 nights in Dec 2025
Verified

10/10 Excellent

claudio

Very good
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice hotel. Close to the metro, too.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in good location at great price.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent hotel, has everything you ever need
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

CARLOS A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!!!!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Check in was quick, friendly and faultless. Reception team member explained all relevant information and made us feel welcome. Room was bigger than expected and furnished in a light, modern and comfortable style. We stayed here to go to a football match at the Bernabéu, after reading the hotel is 10 minutes walk away. It was a maximum of 10 minutes, very easy walk and so convenient for the stadium. The hotel met or exceeded expectations, excellent value considering the location and quality.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Giorgio

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel in the center of Madrid, it was a long time since I found a place where the stuff from first to last were so amicable, helpful and always with the best willing to make you feel welcome! Thanks!
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, pleasant stay
Stayed 4 nights in May 2023
Verified

10/10 Excellent

Alan

Liked: Staff & service, property conditions & facilities
Staff very friendly and helpful. Great location for our trip, and loads of options for eating at night.
Stayed 5 nights in Oct 2023
Verified

10/10 Excellent

Mark

Liked: Staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful.
Stayed 3 nights in Sep 2022
Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
It was very convenient for us to stay there We really have no complaints about the hotel Would stay there again
Stayed 4 nights in Jul 2022
Verified

10/10 Excellent

Yunfei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to metro station. Lots of restraunants nearby.
Stayed 6 nights in Sep 2024
Verified

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good ubication, really close to the stadium and you can find a lot of places to eat or drink, also the restaurant from the hotel was really good, the service in general,
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Ibrahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location near the Santiago Bernabeu. Clean and tidy hotel. Washroom did not have a door which is weird. Stayed with my daughter at the Westin Cuzco to watch the Classico. Had to leave the room when my daughter or I had to shower.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the Metro and to the soccer stadium. The gym in the hotel is great!
Stayed 8 nights in Jul 2022
Verified

10/10 Excellent

Robley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good room and lobby
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a business or leisure stay. Only complain was the price for the breakfast
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Mukesh

Liked: Cleanliness, amenities, property conditions & facilities
Helpful and friendly staff, great room (corner suite was large with a comfortable pull-out sofa bed), and a really delicious breakfast. Location is about 20-25 min from many common destinations. We didn’t use metro but there was a main stop right nearby. Safe area even late at night.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is very convenient as it's just in front of Cuzco subway station. From there, practically all of Madrid's attraction are reachable. Room are very comfortable and staff is friendly. This is a strongly recommended hotel.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Linda

Disliked: Staff & service, amenities
So noisey, the street noise woke me up multiple times a night. Checkin and baggage drop off were like it was their 1st day on the job. The breakfast staff were grumpy and insulting.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Mohamed

Liked: Staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Feb 2023