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Hôtel Casón del Tormes by HappyCulture

Property class: 3

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Photo gallery for Hôtel Casón del Tormes by HappyCulture

A modern interior with a central seating area featuring blue and orange chairs, a green sofa, and a wicker chair. There are ceiling fans, a plant, and a bookshelf with decorative items.
A modern living room with a brown sofa, two orange chairs, a glass coffee table, and a hanging light fixture.
A reception area with a wooden reception desk, two hanging wicker lamps, a round mirror, and a bench.
A marble table with breakfast items including eggs, sausages, and fruit.
A modern hotel lobby with a seating area featuring a sofa, armchairs, and a coffee table. There are wicker ceiling fans and a large mirror on the wall.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Laundry
  • Room service
The current price is $191
$174 nightly
$191 total
Total with taxes and fees
Nov 15 - Nov 16

Explore the area

View in a map
Calle Del Rio, 7, Madrid, Community of Madrid, 28013
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Royal Palace of Madrid
    ‪6 min walk‬
  • Place, Plaza Mayor
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Single Room

A hotel room with a wooden floor, a bed with white and green bedding, a nightstand with a lamp, and a window with curtains.

Single Room

9.2 out of 10
Wonderful
(9 reviews)
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

A hotel room with two beds, a desk, a chair, and a television.

Triple Room

7.8 out of 10
Good
(6 reviews)
  • 205 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room

A double bed with white linens and green striped pillows, a wooden headboard, bedside lamps, and a telephone on a nightstand.

Standard Twin Room

9.2 out of 10
Wonderful
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

A neatly arranged bedroom with a large bed, two bedside lamps, a small round table, and a chair.

Standard Double Room

8.8 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

A neatly made bed with white linens and green and white pillows, a green bedside table, and a wall-mounted lamp.

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

A modern hotel room with a large bed, two bedside tables, a chair, and a wooden headboard.

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Madrid

A stay at Hôtel Casón del Tormes by HappyCulture places you in the heart of Madrid, steps from Gran Via and Plaza de España. .This hotel is 0.6 mi (1 km) from Plaza Mayor and 0.6 mi (1 km) from Puerta del Sol.

What's nearby

  • Plaza de España - 1 min walk - 0.1 miles
  • Gran Via - 2 min walk - 0.1 miles
  • Royal Palace of Madrid - 6 min walk - 0.4 miles
  • Plaza Mayor - 10 min walk - 0.6 miles
  • Puerta del Sol - 11 min walk - 0.6 miles

Getting around

  • Plaza de Espana Station - 3 min walk
  • Madrid Principe Pio Station - 12 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 33 min drive

Restaurants

  • ‪360° Rooftop Bar - ‬3 min walk
  • ‪Burger King - ‬2 min walk
  • ‪VIPS - ‬2 min walk
  • ‪Museo del Jamón - ‬3 min walk
  • ‪Tapa Spana - ‬2 min walk

About this property

Hôtel Casón del Tormes by HappyCulture

Hôtel Casón del Tormes by HappyCulture offers 63 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Madrid hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 63 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and an arcade/game room.
Take advantage of the hotel's room service. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee. Children aged 3 and younger eat free breakfast.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Children aged 3 and younger eat free breakfast.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 25 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 13 for adults and EUR 7 for children

Things to do

  • Arcade/game room
  • Library

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Elevator
  • Wheelchair accessibility

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1965
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children aged 3 and younger eat free breakfast
Rollaway/extra beds are available for EUR 20 per night

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 7 for children
  • Self parking fee: EUR 25 per night
  • Rollaway bed fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Cason Del Tormes Madrid
Casón Tormes
Casón Tormes Madrid
Hotel Casón Tormes
Hotel Casón Tormes Madrid
Hotel Tormes

Hôtel Casón del Tormes by HappyCulture Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 468 out of 1000 reviews
Rating 8 - Good. 402 out of 1000 reviews
Rating 6 - Okay. 92 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 6 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Staff & service
Walking distance to the cathedral and the palace. Room was comfortable and quiet. Breakfast was satisfactory. Not a four star experience, but perfect for the budget traveler. The staff was amazing and very helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly. Front desk good.location very convenient.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location with attractions nearby as well as access to the Metro. Rooms have air conditioning, are clean and spacious. Check-in was easy and staff helpful and friendly. But it is a bit noisy inside. The doors are old fashioned (heavy and with a key) and given the tiled floor, you can hear every time one slams shut (in the night). In the quiet mornings I could hear next door opening the sliding doors to their storage areas.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room was extremely clean and nice. Room service was great. The staff was amazing, super cordial and helpful. The hotel has a great location, however it is quiet. Totally recommended.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and comfortable room right in the heart of things. Staff were pleasant, breakfast was excellent. Metro just steps away. I was happily surprised because the price was reasonable for that location so I assumed it wouldn’t be very nice. But it was.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel in a great area. This is NOT a good location if you have a car. Parking is at least 15 minutes away, which means you have to carry your luggage there. Other than that, it is great. If you want to be close to everything byvfoit, this is a great hotel.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay during your visit to Madrid!
Stayed 2 nights in Dec 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location 👌
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I loved it

Great stay!
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location.
Stayed 4 nights in Jan 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The location is great, closer to metro station, and you can find a lot of restaurants nearby.
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Very quiet in hotel. Lots of hot water and good pressure. Would return
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to the center was excellent
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Great location to explore Madrid center
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and staff really helpfull, breakfast was also great. Only 2miniutes walk from the main shopping street. Will definitely stay there again
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Amenities
The employees in special Antonio, great service, very good breakfast and very clean room
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a bang for your buck, clean it’s good rooms and right in the heart of where you need to be for metro and city tours.
Stayed 3 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice and helpful. We arrived early and they had 1 of our 3 rooms available without any extra cost. That room was remodel and looked great, the other 2 rooms were not recently remodel but where big and in great condition. The Hotel was just a short walk from La Gran Vía and the Palacio Real. We easily walk central Madrid from it. Free water and coffee was available near the lobby. Front lobby staff was very friendly. We really enjoyed our stay.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located and the staff was very helpful. I recommend this place.
Stayed 3 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Really peaceful and convenient hotel to stay. Very close to all shopping areas! Staff were very friendly. I would definitely come back!
Stayed 7 nights in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, a bit out dated but was clean and great price for area.
Stayed 3 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and my room was in pristine condition. The location is very useful for getting around.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping center and transport are close
Stayed 2 nights in Jul 2025