A stay at Hôtel Casón del Tormes by HappyCulture places you in the heart of Madrid, steps from Gran Via and Plaza de España - Princesa. .This hotel is 0.4 mi (0.6 km) from Royal Palace of Madrid and 0.7 mi (1.1 km) from Plaza Mayor.
What's nearby
Plaza de España - Princesa - 1 min walk - 0.0 miles
Gran Via - 2 min walk - 0.1 miles
Royal Palace of Madrid - 8 min walk - 0.5 miles
Plaza Mayor - 11 min walk - 0.6 miles
Puerta del Sol - 13 min walk - 0.7 miles
Getting around
Plaza de Espana Station - 3 min walk
Madrid Principe Pio Station - 12 min walk
Adolfo Suarez Madrid-Barajas Airport (MAD) - 33 min drive
Restaurants
Starbucks - 2 min walk
VIPS Plaza de España - 2 min walk
Burger King - 2 min walk
Ginkgo Restaurant & Sky Bar - 2 min walk
Faborit - 1 min walk
About this property
Hôtel Casón del Tormes by HappyCulture
Hôtel Casón del Tormes by HappyCulture offers 63 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium satellite channels.
Bathrooms include showers, complimentary toiletries, and hair dryers. This Madrid hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered daily and irons/ironing boards can be requested.
Make yourself at home in one of the 63 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee. Children aged 3 and younger eat free breakfast.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Children aged 3 and younger eat free breakfast.
Room service is available.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Self parking on site (EUR 25 per night)
Food and drink
Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 13 for adults and EUR 7 for children
2 bars/lounges
A coffee shop/cafe
Things to do
Arcade/game room
Library
Family friendly
Arcade/game room
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessibility
Wheelchair-accessible path of travel
More
1 building
4 floors
Banquet hall
Built in 1965
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with premium satellite channels
Food and drink
Refrigerator
Room service
More
Air conditioning (climate-controlled)
Desk
Free daily newspapers
Iron/ironing board on request
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Children aged 3 and younger eat free breakfast
Rollaway/extra beds are available for EUR 20 per night
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 13 for adults and EUR 7 for children
Self parking fee: EUR 25 per night
Pet fee: EUR 15 per pet, per day
Service animals are exempt from fees
Rollaway bed fee: EUR 20 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Property is also known as
Cason Del Tormes Madrid
Casón Tormes
Casón Tormes Madrid
Hotel Casón Tormes
Hotel Casón Tormes Madrid
Hotel Tormes
Hôtel Casón del Tormes by HappyCulture Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Staff was very nice and helpful. We arrived early and they had 1 of our 3 rooms available without any extra cost. That room was remodel and looked great, the other 2 rooms were not recently remodel but where big and in great condition. The Hotel was just a short walk from La Gran Vía and the Palacio Real. We easily walk central Madrid from it. Free water and coffee was available near the lobby. Front lobby staff was very friendly. We really enjoyed our stay.
Breakfast is ok, nothing special I would say. Not even cold milk for the cereal.
This is a simple but clean hotel with good location just off Gran Via. Short distance to most things either by walking, metro or taxi.
Very friendly service. We forgot the AirPods in our room (without noticing ) and when we came back to collect our luggage they told us. Great service and much appreciated!!
Excellent hotel and staff really helpfull, breakfast was also great. Only 2miniutes walk from the main shopping street. Will definitely stay there again
Delyth
Stayed 3 nights in Jan 2024
Verified
6/10 Okay
Elian
Jul 25, 2025
Liked: Staff & service
Location was great, staff was friendly but the facility needs improvement.