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Tru by Hilton Madison West, WI

2.5 star property

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Photo gallery for Tru by Hilton Madison West, WI

Terrace/patio
Reception
Free daily buffet breakfast
Lobby
Business center

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
$75
$65 nightly
$75 total
Total with taxes and fees
Mar 18 - Mar 19

Explore the area

View in a map
8102 Watts Rd., Madison, WI, 53719
  • Place, West Towne Mall
    ‪11 min walk‬
  • Place, Elver Park
    ‪3 min drive‬
  • Place, John Powless Tennis Center
    ‪3 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

9.6 out of 10
Exceptional
(121 reviews)
  • 231 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(65 reviews)
  • 231 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 231 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 231 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Bathtub (Hearing)

8.0 out of 10
Very good
(3 reviews)
  • 231 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

9.8 out of 10
Exceptional
(7 reviews)
  • 231 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(8 reviews)
  • 231 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(6 reviews)
  • 231 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(9 reviews)
  • 231 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 2

King Room-Hearing Accessible With Bathtub

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds, Mobility Accessible With Roll-in Shower

  • Sleeps 4

Guest Room With 2 Queen Beds And Bathtub-Mobility Accessible

  • Sleeps 4

Similar properties

Reception
Hampton Inn & Suites Madison-West
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
4.6 out of 5, Wonderful, 1,002 reviews
$73 nightly
The price is $84
Mar 17 - Mar 18
Total with taxes and fees
Hampton Inn & Suites Madison-West

About the neighborhood

Madison

Located in Madison, Tru by Hilton Madison West, WI is in the business district, within a 15-minute drive of Camp Randall Stadium and University of Wisconsin Hospital and Clinics. .This hotel is 6.3 mi (10.2 km) from University of Wisconsin-Madison and 7.8 mi (12.5 km) from Henry Vilas Zoo.

What's nearby

  • West Towne Mall - 11 min walk - 0.6 miles
  • Elver Park - 3 min drive - 1.4 miles
  • John Powless Tennis Center - 3 min drive - 1.8 miles
  • Walnut Grove Dog Park - 4 min drive - 2.5 miles
  • University of Wisconsin-Madison - 11 min drive - 6.6 miles

Getting around

  • Madison Station - 18 min drive
  • Dane County Regional Airport (MSN) - 30 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪Culver's - ‬4 min drive
  • ‪Sushi Lover - ‬4 min drive
  • ‪Chili's Grill & Bar - ‬4 min drive
  • ‪Olive Garden - ‬4 min drive

About this property

Tru by Hilton Madison West, WI

Tru by Hilton Madison West, WI offers 106 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 106 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access and discounted use of a nearby fitness facility.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Foosball table
  • Games

Family friendly

  • In-room crib
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 45 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Madison West WI Hotel
Tru Hilton Madison West WI
Tru by Hilton Madison West, WI Hotel
Tru by Hilton Madison West, WI Madison
Tru by Hilton Madison West, WI Hotel Madison

Tru by Hilton Madison West, WI Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 777 out of 1004 reviews
Rating 8 - Good. 160 out of 1004 reviews
Rating 6 - Okay. 42 out of 1004 reviews
Rating 4 - Poor. 11 out of 1004 reviews
Rating 2 - Terrible. 14 out of 1004 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

satishkumar

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean and comfortable rooms. Courteous staff. Wonderful breakfast. Always looking forward to stay TRU.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kurian

Liked the overall design of the hotel. Unique. Also enjoyed the pool table that I could use. Room was sp
Stayed 2 nights in Dec 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, amenities
Clean rooms, amenities, staff
Stayed 1 night in Dec 2025

10/10 Excellent

Fnu

Stayed 1 night in Dec 2025

6/10 Okay

Nicole

Business traveler
Disliked: Cleanliness, room comfort
Bathroom needs to be cleaned better, beds are quite hard, other than that the stay was fine. Staff was friendly
Stayed 2 nights in Dec 2025

10/10 Excellent

Roman

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms
Stayed 1 night in Dec 2025

10/10 Excellent

Rodney, Madison

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not many choices for breakfast but hotel is really nice and clean good customer service nice and friendly staff!!
Stayed 1 night in Dec 2025

10/10 Excellent

Jacqueline, Whitewater

Liked: Cleanliness, amenities, property conditions & facilities
Room was exactly what we needed, many outlets and USB outlets. I loved the floors, no carpet. Very clean !
Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel ! Soapy showers
Stayed 1 night in Dec 2025

10/10 Excellent

Nelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good breakfast, and very clean facility
Stayed 1 night in Dec 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very welcoming when we arrived. The room was perfect. Clean and cozy. The bed wasn’t the most comfortable. The breakfast wasn’t the best either. But other than that the place was great. Would definitely recommend.
Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Stayed 1 night in Dec 2025

6/10 Okay

David

Liked: Cleanliness, amenities, property conditions & facilities
$75 pet fee
Stayed 1 night in Nov 2025

10/10 Excellent

Heather

Stayed 1 night in Dec 2025

10/10 Excellent

Catherine

Stayed 1 night in Nov 2025

10/10 Excellent

Steven

Stayed 1 night in Dec 2025

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good. More options is always a good thing. We felt safe there. I do believe the website needs to be fixed. It said the 2 queen bed and 1 king rooms were the exact same square footage. They clearly were not. We had 4 people, 2 in each room type. The king room was smaller. I would rather have a larger room…even with 2 people.
Stayed 2 nights in Nov 2025

10/10 Excellent

Rajesh

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The girl at the reception greeted with a genuine smile (wish i had her name to mention here) and took care of everything very quick. She seemed to enjoy her hospitality work and such employees make our stay pleasant.
Stayed 1 night in Dec 2025

10/10 Excellent

Diana

Stayed 1 night in Dec 2025

10/10 Excellent

John, Charleston

Stayed 1 night in Dec 2025

10/10 Excellent

Heidi

Stayed 1 night in Nov 2025

2/10 Terrible

David

I booked the hotel room for my daughter and I as she had a doctors appointment in Madison. The appointment was canceled at the last minute. I called right away to cancel the appointment but still had to pay for the stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Darnae

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and hotel quiet. Very hospitable staff!
Stayed 2 nights in Nov 2025

8/10 Good

Nickole

Liked: Cleanliness, staff & service, property conditions & facilities
Really good price for what we got! I’d stay again.
Stayed 1 night in Nov 2025