Best Western East Towne Suites

Property class: 2.5

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Photo gallery for Best Western East Towne Suites

Indoor pool, sun loungers
Lobby
Exterior
Lobby
Indoor pool, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
$88
$76 nightly
$88 total
Total with taxes and fees
May 3 - May 4

Explore the area

View in a map
4801 Annamark Dr, Madison, WI, 53704-7402
  • Place, East Towne Mall
    ‪8 min walk‬
  • Place, American Center
    ‪19 min walk‬
  • Place, University of Wisconsin-Madison
    ‪19 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪11 min drive‬

Room options

Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking, Balcony

7.6 out of 10
Good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking (Oversized Room)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(56 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(27 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Suite-2 Double Beds, Non-Smoking, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2

Suite-1 Queen Bed, Non-Smoking, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2

Suite-1 Queen Bed, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Balcony

  • Sleeps 2

Two Rooms King Suite with Sofabed

  • Sleeps 4

Accessible Suite Queen Bed, Mobility Accessible, Walk In Shower, Sofabed, Working Desk, Microwave And Refrigerator, Non Smoking

  • Sleeps 4

Accessible-Suite 1 King Bed, Mobility Accessible, Walk In Shower, Sofabed, Work Desk, Microwave And Refrigerator, Non-Smoking

  • Sleeps 4

Accessible-Suite 1 King Bed, Mobility Accessible, Roll In Shower, Sofabed, Work Desk, Microwave And Refrigerator, Non-Smoking

  • Sleeps 4

Suite, 1 King Bed, Accessible, Refrigerator&Microwave (with Sofabed)

  • Sleeps 2

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

  • Sleeps 2

Similar properties

About the neighborhood

Madison

When you stay at Best Western East Towne Suites in Madison, you'll be in the business district, within a 15-minute drive of University of Wisconsin-Madison and Alliant Energy Center. .This hotel is 7.9 mi (12.6 km) from Camp Randall Stadium and 0.6 mi (1 km) from East Towne Mall.

What's nearby

  • East Towne Mall - 8 min walk - 0.5 miles
  • American Center - 19 min walk - 1.0 mile
  • Alliant Energy Center - 13 min drive - 14.1 miles
  • University of Wisconsin-Madison - 19 min drive - 10.8 miles
  • Camp Randall Stadium - 21 min drive - 16.5 miles

Getting around

  • Madison Station - 20 min drive
  • Dane County Regional Airport (MSN) - 13 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Texas Roadhouse - ‬4 min walk
  • ‪Texas Roadhouse - ‬4 min walk
  • ‪Culver's - ‬14 min walk
  • ‪Portillo’s - ‬10 min walk

About this property

Best Western East Towne Suites

Best Western East Towne Suites offers 122 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 122 guestrooms featuring microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, an arcade/game room, and a banquet hall.
Take advantage of the hotel's room service (during limited hours). A complimentary breakfast is included.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
A complimentary breakfast is offered. An additional breakfast (subject to charges) is served daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western East Towne
Best Western East Towne Suites
Best Western East Towne Suites Hotel
Best Western East Towne Suites Hotel Madison
Best Western East Towne Suites Madison
East Towne Suites
Best Western East Towne Hotel Madison
Best East Towne Suites Madison
Best Western East Towne Suites Hotel
Best Western East Towne Suites Madison
Best Western East Towne Suites Hotel Madison

Best Western East Towne Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 416 out of 1003 reviews
Rating 8 - Good. 327 out of 1003 reviews
Rating 6 - Okay. 144 out of 1003 reviews
Rating 4 - Poor. 72 out of 1003 reviews
Rating 2 - Terrible. 44 out of 1003 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities
Convenient location near airport
Stayed 1 night in Jan 2026

8/10 Good

Jean

Liked: Cleanliness, amenities, property conditions & facilities
the room was clean, the pool and hot tub were not available. Understand upkeep needs to be done sometime. Staff was courteous.
Stayed 4 nights in Jan 2026

8/10 Good

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
The front desk employee
Stayed 1 night in Jan 2026

10/10 Excellent

Steve

Stayed 1 night in Jan 2026

10/10 Excellent

Maila

Traveled with group
Liked: Cleanliness, staff & service, amenities
Clean room. Love that its pet friendly. Love the hot breakfast and a variety.
Stayed 2 nights in Jan 2026

10/10 Excellent

Russell

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Staff friendly. Great location.
Stayed 1 night in Jan 2026

8/10 Good

frank

Stayed 1 night in Jan 2026

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was very clean, breakfast was good, the staff was very friendly!
Stayed 2 nights in Dec 2025

2/10 Terrible

Jim

Traveled with family
Due to severe weather we were not able to make it to the hotel. We called to cancel and request a refund and we were declined. Revenue was more important than customer safety. Very disappointed with both the hotel and ORBITZ!!
Stayed 1 night in Nov 2025

10/10 Excellent

ZingJyu

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh food. Clean room and area but the building needs budget support for an upgrade. The decoration is not comparable for the same level of hotel, such as Laquinta, holiday inn, etc.
Stayed 1 night in Dec 2025

10/10 Excellent

Brenda

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast. Courteous staff. Clean room. Quiet atmosphere. Easy access to highway.
Stayed 2 nights in Dec 2025

4/10 Poor

Becky

Stayed 3 nights in Aug 2025

10/10 Excellent

Nic

Stayed 1 night in Dec 2025

6/10 Okay

Celeste

Traveled with family
Liked: Cleanliness, staff & service, room comfort
When booking online, the site said the dog fee was $20 per night, but the hotel staff claimed it was $30. Also we picked it because of the pool, but when we arrived the pool was closed down. They said they couldn't give us a discount as we had booked online through a third party, I suggested a discount could have come in the form of a lower rate for the dog. We didn't receive a response
Stayed 1 night in Nov 2025

10/10 Excellent

Travis

Stayed 1 night in Nov 2025

4/10 Poor

Patrick

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I reserved a queen suite ... i received a full
Stayed 1 night in Nov 2025

6/10 Okay

Carolyn

Liked: Cleanliness
Disliked: Amenities
The room was clean and the staff were fine. There was no pool available, my television was out of order every day, the toilet ran almost constantly and the shower head needed replacement or a good cleaning. I spoke to two people at the front desk regarding the problems. I asked for some adjustment on the room charges and was told nothing could be done since I used Expedia. I have stayed at this hotel previously and all was fine. This was an unfortunate stay, this time.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jason

Stayed 1 night in Nov 2025

6/10 Okay

EDUARDO, CHICAGO

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Clean room, including bathroom and furniture. Quite bad condition of the property. Walls with stains, etc. Looks clearly that its not investment for maintenance.
Stayed 1 night in Nov 2025

8/10 Good

Sunny

Business traveler
Liked: Cleanliness, staff & service, amenities
We had a very nice stay. The only hiccup was the pool wasn’t open due to the heating element being broken. But otherwise everyone except one night person was super nice and helpful.
Stayed 2 nights in Nov 2025

8/10 Good

Cheryl

Everything was great, desk clerk very polite and courteous. Only negative was the loud bathroom fan.
Stayed 2 nights in Oct 2025

2/10 Terrible

chris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Ruth

Liked: Cleanliness, amenities, property conditions & facilities
Location was great near restaurants and shopping. Clean & comfortable
Stayed 3 nights in Oct 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property appears dated. Chairs in room in poor condition. Sofa was fair. However, room and facility was quiet, staff was terrific, easy check-in. Breakfast was great. Very clean.
Stayed 2 nights in Nov 2025

10/10 Excellent

BARBARA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, parking is easy, breakfast was good, staff was friendly and available.
Stayed 2 nights in Nov 2025