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Best Western East Towne Suites

2.5 star property

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Photo gallery for Best Western East Towne Suites

Indoor pool, sun loungers
Indoor pool, sun loungers
Lobby
Lobby
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
$88
$76 nightly
$88 total
Total with taxes and fees
Jan 30 - Jan 31

Explore the area

View in a map
4801 Annamark Dr, Madison, WI, 53704-7402
  • Place, East Towne Mall
    ‪6 min walk‬
  • Place, American Center
    ‪17 min walk‬
  • Place, University of Wisconsin-Madison
    ‪16 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪8 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Balcony

Suite, 1 Queen Bed, Non Smoking, Balcony | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 Queen Bed, Non Smoking, Balcony

7.2 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking (Oversized Room)

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 Queen Bed, Non Smoking (Oversized Room)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(49 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(20 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(22 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

Suite-2 Double Beds, Non-Smoking, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2

Suite-1 Queen Bed, Non-Smoking, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2

Suite-1 Queen Bed, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Balcony

  • Sleeps 2

Two Rooms King Suite with Sofabed

  • Sleeps 4

Accessible Suite Queen Bed, Mobility Accessible, Walk In Shower, Sofabed, Working Desk, Microwave And Refrigerator, Non Smoking

  • Sleeps 4

Accessible-Suite 1 King Bed, Mobility Accessible, Walk In Shower, Sofabed, Work Desk, Microwave And Refrigerator, Non-Smoking

  • Sleeps 4

Accessible-Suite 1 King Bed, Mobility Accessible, Roll In Shower, Sofabed, Work Desk, Microwave And Refrigerator, Non-Smoking

  • Sleeps 4

Suite, 1 King Bed, Accessible, Refrigerator&Microwave (with Sofabed)

  • Sleeps 2

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

  • Sleeps 2

Similar properties

Lobby
La Quinta Inn & Suites by Wyndham Madison American Center
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
4.1 out of 5, Very Good, 1,408 reviews
$76 nightly
The price is $87
Jan 28 - Jan 29
Total with taxes and fees
La Quinta Inn & Suites by Wyndham Madison American Center

About the neighborhood

Madison

When you stay at Best Western East Towne Suites in Madison, you'll be in the business district, within a 15-minute drive of University of Wisconsin-Madison and Kohl Center. .This hotel is 7.9 mi (12.6 km) from Camp Randall Stadium and 11.7 mi (18.9 km) from Alliant Energy Center.

What's nearby

  • East Towne Mall - 6 min walk - 0.4 miles
  • American Center - 17 min walk - 1.0 mile
  • Alliant Energy Center - 14 min drive - 13.9 miles
  • University of Wisconsin-Madison - 16 min drive - 7.7 miles
  • Camp Randall Stadium - 17 min drive - 8.3 miles

Getting around

  • Madison Station - 20 min drive
  • Dane County Regional Airport (MSN) - 13 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Texas Roadhouse - ‬4 min walk
  • ‪Texas Roadhouse - ‬4 min walk
  • ‪Portillo’s - ‬10 min walk
  • ‪Culver's - ‬14 min walk

About this property

Best Western East Towne Suites

Hotel in Madison with an indoor pool and free breakfast
Best Western East Towne Suites offers 122 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 122 guestrooms featuring microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, an arcade/game room, and a banquet hall.
Take advantage of the hotel's room service (during limited hours). A complimentary breakfast is included.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
A complimentary breakfast is offered. An additional breakfast (subject to charges) is served daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western East Towne
Best Western East Towne Suites
Best Western East Towne Suites Hotel
Best Western East Towne Suites Hotel Madison
Best Western East Towne Suites Madison
East Towne Suites
Best Western East Towne Hotel Madison
Best East Towne Suites Madison
Best Western East Towne Suites Hotel
Best Western East Towne Suites Madison
Best Western East Towne Suites Hotel Madison

Best Western East Towne Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 411 out of 1004 reviews
Rating 8 - Good. 337 out of 1004 reviews
Rating 6 - Okay. 144 out of 1004 reviews
Rating 4 - Poor. 69 out of 1004 reviews
Rating 2 - Terrible. 43 out of 1004 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Reshuna

Traveled with family
The breakfast was okay but they should’ve had more options such as boiled eggs or turkey. I don’t eat pork. The bed size says that it’s a queen size the bed is a full size this is misleading for a person that’s 6.5 feet tall. The rooms needs to be disinfected after each stay they smelled like pets. The heater wasn’t functioning properly in my suite. The light on the balcony didn’t work . Overall I like the property and the employees were great. The hotel rooms just needs more TLC to properly accommodate their guest.
Stayed 2 nights in Oct 2025

6/10 Okay

Justin

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Paint peeling it the room, bathroom floor was dirty, toilet was dirty, the door to the room had to be forced closed otherwise it would stop 1/4 inch before the door frame. Staff was friendly. Will not be staying here again unfortunately
Stayed 2 nights in Oct 2025

6/10 Okay

Dan

Stayed 1 night in Oct 2025

8/10 Good

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Wonki, WASHINGTON

Stayed 1 night in Oct 2025

10/10 Excellent

Mike

Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, amenities
Enjoyed the ease of access to and from the hotel. The staff was very friendly and professional.
Stayed 3 nights in Oct 2025

10/10 Excellent

JOSEPH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was cold, but the hot tub felt great......we were on the ground floor, view of the parking lot didnt use the patio... easy check in
Stayed 1 night in Oct 2025

4/10 Poor

Darlene

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Wouldn’t allow early check-ins. We had to be at a wedding at 3:30 so had to go the Hampton Inn to change clothes where our daughter was staying. We didn’t check in til 10:20 pm. I believe they overcharged us from what hotels.com quoted. We reserved a walk in shower and didn’tget it. The rest of the room was very nice but we only had time to sleep so couldn’t enjoy it.
Stayed 1 night in Oct 2025

8/10 Good

Brett

Stayed 2 nights in Oct 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, value and breakfast. Room was spacious and clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Alasan

Stayed 3 nights in Sep 2025

8/10 Good

Valerie, Orlando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay Nothing you can do about this: but eating the complimentary breakfast a group on women were on a very loud meeting on their Ipad, the whole breakfast room could have joined in since we could all hear everything
Stayed 1 night in Oct 2025

8/10 Good

Terry

fitness center: no towels, water or wipes. luggage carpets look like they came from WW2...very dirty. staircase needs to be cleaned and handrail reattached.
Stayed 1 night in Oct 2025

10/10 Excellent

Laurie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of room in the breakfast area! Spare blanket already in the room.
Stayed 1 night in Sep 2025

8/10 Good

Tong, Milwaukee

Stayed 1 night in Sep 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, breakfast was good with the usual
Stayed 1 night in Sep 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Clean room.
Stayed 1 night in Sep 2025

8/10 Good

Michelle

Liked: Cleanliness, property conditions & facilities, room comfort
The room was clean and comfortable. We enjoyed having the sitting area with the king bed. The pillows are pretty small so was glad we packed our own. Breakfast was great. The only complaint I have which isn’t really the hotel’s fault was a strong smell of pot when we got off the elevator in our hallway. Luckily we couldn’t smell it in our room.
Stayed 2 nights in Sep 2025

8/10 Good

LuAnn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is walkable to several restaurants and shopping. Staff is very accommodating and meets the need of their customers.
Stayed 1 night in Sep 2025

2/10 Terrible

Barbara

Stayed 1 night in Sep 2025

8/10 Good

Kurt

Stayed 1 night in Sep 2025

10/10 Excellent

Fritzie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went there for a concert place near, convenient place to stay, staff are nice, we liked the free breakfast and also the convenient parking.
Stayed 2 nights in Jul 2025

8/10 Good

Brett

Liked: Cleanliness, amenities, property conditions & facilities
Need better pillows
Stayed 2 nights in Sep 2025

8/10 Good

Katie

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025