My family stays at this hotel every time we come to Madison. The staff is friendly and helpful, the breakfast is great, and usually we have a fantastic day. This last time I was satisfied with the overall experience outside of the room.
The room itself was disappointing. I found two toe nail clippings on the carpet when we arrived, and numerous black, curly hairs all around the couch. We had a crawling baby and I wasn’t comfortable leaving her on the floor. The sofa bed was also full of foods crumbs when I pulled it out. Cleaning definitely needs a little more attention to detail.
Otherwise, this hotel is great. Quiet, safe, and you can access the highway without hearing it all night.