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Best Western West Towne Suites

2.5 star property

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Photo gallery for Best Western West Towne Suites

Free daily cooked-to-order breakfast
Suite, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, pillowtop beds, in-room safe, individually decorated
Lobby
Lobby
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, individually decorated

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
$83
$72 nightly
$83 total
Total with taxes and fees
Jan 22 - Jan 23

Explore the area

View in a map
650 Grand Canyon Dr, Madison, WI, 53719
  • Place, West Towne Mall
    ‪5 min walk‬
  • Place, Elver Park
    ‪2 min drive‬
  • Place, University Research Park
    ‪2 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(19 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

8.0 out of 10
Very good
(2 reviews)
  • 340 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed) | Private kitchen | Fridge, microwave, coffee/tea maker

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed)

9.0 out of 10
Wonderful
(10 reviews)
  • 462 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(20 reviews)
  • 462 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

8.6 out of 10
Excellent
(15 reviews)
  • 462 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(37 reviews)
  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(44 reviews)
  • 356 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(23 reviews)
  • 462 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(48 reviews)
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

2 King Beds, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker, Hairdryer, Iron and Ironing Board

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Kitchenette, Living Room, Sofabed, High Speed Internet Access

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Jacuzzi, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

Suite-1 King Bed, Two Room, Sofabed, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator

  • Sleeps 4

1 King Bed, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker, Hairdryer, Iron and Ironing Board

  • Sleeps 2

King Room With Mobility Accessible Bathtub-Non-Smoking

  • Sleeps 2

1 King Bed, Mobility Accessible, Bathtub, Sofabed, Non-Smoking

  • Sleeps 3

2 Queen Beds, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker, Hairdryer, Iron and Ironing Board

  • Sleeps 4

2 Queen Beds, Non-Smoking, High Speed Internet Access, Third Bed Is A Sofabed, Microwave and Refrigerator

  • Sleeps 5

1 King Bed, Non-Smoking, High Speed Internet Access, Sofabed, Microwave and Refrigerator

  • Sleeps 3

2 Queen Beds, Nonsmoking, Sofabed

  • Sleeps 5

King Room With Sofabed-Non-Smoking

  • Sleeps 3

King Room-Non-Smoking

  • Sleeps 2

Similar properties

Lobby
AmericInn by Wyndham Madison West
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
4.4 out of 5, Excellent, 1,202 reviews
$75 nightly
The price is $87
Jan 29 - Jan 30
Total with taxes and fees
AmericInn by Wyndham Madison West

About the neighborhood

Madison

Located in Madison, Best Western West Towne Suites is in the business district, within a 5-minute drive of West Towne Mall and University Research Park. .This hotel is 2.4 mi (3.8 km) from Vitense Golfland and 4 mi (6.4 km) from Hilldale Shopping Center.

What's nearby

  • West Towne Mall - 5 min walk - 0.3 miles
  • John Powless Tennis Center - 13 min walk - 0.7 miles
  • Vitense Golfland - 2 min drive - 2.0 miles
  • Elver Park - 2 min drive - 1.1 miles
  • University Research Park - 2 min drive - 1.6 miles

Getting around

  • Madison Station - 19 min drive
  • Dane County Regional Airport (MSN) - 30 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Chick-fil-A - ‬10 min walk
  • ‪Wendy's - ‬12 min walk
  • ‪Sushi Lover - ‬9 min walk
  • ‪Portillo's Hot Dogs - ‬11 min walk

About this property

Best Western West Towne Suites

Hotel with free breakfast, 10-minute walk to West Towne Mall
Best Western West Towne Suites offers 98 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 25-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Madison hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 98 individually decorated guestrooms, featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. 25-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby. Guests can catch a ride on the shuttle (surcharge), which operates within 15 miles.
Grab a bite from the snack bar/deli serving guests of Best Western West Towne Suites. A complimentary cooked-to-order breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Guests may use a bus station shuttle for a surcharge, and free self parking is available onsite.
A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 15 mi
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 25-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation (varies based on length of stay), plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western West Towne
Best Western West Towne Suites
Best Western West Towne Suites Hotel
Best Western West Towne Suites Hotel Madison
Best Western West Towne Suites Madison
Best Western Madison
Best Western West Towne Hotel Madison
Madison Best Western
Best West Towne Suites Madison
Best Western West Towne Suites Hotel
Best Western West Towne Suites Madison
Best Western West Towne Suites Hotel Madison

Best Western West Towne Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 704 out of 1198 reviews
Rating 8 - Good. 303 out of 1198 reviews
Rating 6 - Okay. 98 out of 1198 reviews
Rating 4 - Poor. 46 out of 1198 reviews
Rating 2 - Terrible. 47 out of 1198 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff is very pleasant. The breakfast is good.The location is ok if you have a car.The price is decent and I would stay here over some of the higher price hotels in downtown Madison.
Stayed 3 nights in Jul 2025

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
It was very comfortable. Thank you.
Stayed 3 nights in Oct 2025

8/10 Good

Darcy

Stayed 1 night in Oct 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the first time that I have written a room review. However, I felt it was important to let others know how happy I was with our stay. The staff was super friendly, everything that we needed (yes, shopping is a need) was within walking distance, and the cleanliness was above par. The workout area was one of the better that I have seen at a Best Western, and the shower/bathtub in our room was awesome. If you want a nice, more affordable option stay here and take the bus that stops a short walk away to downtown Madison.
Stayed 2 nights in Oct 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and clean
Stayed 1 night in Sep 2025

6/10 Okay

GARY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little gym. Staff kept food and front guest areas clean.
Stayed 4 nights in Oct 2025

10/10 Excellent

Clearolie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Sep 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

LOWELLE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of parking, friendly and helpful staff, clean rooms, microwave and fridge in rooms, free breakfast.
Stayed 3 nights in Sep 2025

8/10 Good

Brent

Stayed 1 night in Oct 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
The property itself is good. The new apartments next door have no parking apparently except for the street which is not a standard width. Makes it squishy to drive to the hotel. Quiet and clean though.
Stayed 5 nights in Sep 2025

10/10 Excellent

Matt

Stayed 1 night in Jun 2025

8/10 Good

Gino

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a bottle opener was not available and I had to goto the counter everytime I need to open the bottle
Stayed 3 nights in Sep 2025

8/10 Good

rosemary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Bathroom was clean. Bed and pillows were super comfy. Free onsite parking is always a plus.
Stayed 1 night in Sep 2025

10/10 Excellent

John G.

Traveled with family
Liked: Cleanliness, property conditions & facilities
Bathroom fan needs attention otherwise okay
Stayed 1 night in Sep 2025

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Suprising little gem in Madison

Chad at the front desk was amazing. The complimentary breakfast was one of the the best I've had at a hotel. The beds were verh comfortable and the room was large. The decor and furniture is dated but the other things made up for it.
Stayed 3 nights in Sep 2025

6/10 Okay

Mark, WAUNAKEE

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

4/10 Poor

Bryan

Disliked: Cleanliness, staff & service
Riom smells like smoke, front desk couldn't give receipt because front desk person was not there. Tub had a soft and broken spot in the middle
Stayed 1 night in Sep 2025

10/10 Excellent

Adam

Business traveler
Liked: Amenities
Quick and easy check-in. Chad was extremely polite, friendly & accommodating. The free made to order hot breakfast was great as well. Would definitely stay here again.
Stayed 1 night in Sep 2025

8/10 Good

Ann

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and the breakfast were good
Stayed 4 nights in Sep 2025

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for visiting our son in Madison. The best part is the free breakfast, cooked to order, eggs, pancakes or french toast, includes saugsage or bacon and potatoes. Also have the regular stuff, yogurt, fruit, cereal, etc... We had great night sleep because the mattresses were high quality. The room was clean and perfect size with regular size frig and microwave. We will be back here when we visit again. A++++++
Stayed 4 nights in Sep 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, very clean, great pillows, comfortable bed, good breakfast, lots of frozen food option to take to the room, coffee available all the time., front desk friendly and responsive. tv remote very confusing…we would happily stay there again
Stayed 1 night in Sep 2025