Hotel Riu Santa Fe - All Inclusive

3.5 star property

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6 restaurants, breakfast, dinner served; Asian cuisine
10 bars/lounges, 5 swim-up bars, 5 poolside bars
10 bars/lounges, 5 swim-up bars, 5 poolside bars

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar

Explore the area

View in a map
Bahia Cabo san Lucas KM 4.5, Camino Viejo San jose del Cabo, Cabo San Lucas, BCS, 23410
  • Place, Medano Beach
    ‪3 min walk‬
  • Place, Cabo San Lucas Bay
    ‪14 min walk‬
  • Place, Cabo San Lucas Country Club
    ‪14 min walk‬
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪44 min drive‬

Room options

Standard Double Room (M)

8.4 out of 10
Very good
(58 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Garden View (L)

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Garden View (E)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Garden View (U)

8.0 out of 10
Very good
(520 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (U)

7.4 out of 10
Good
(46 reviews)
  • 280 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (U)

7.4 out of 10
Good
(13 reviews)
  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double Room, Ocean View (M)

8.8 out of 10
Excellent
(5 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Sea View (M)

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, Garden View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed

Standard Room, Ocean View (L)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Sea View (L)

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, Connecting Rooms (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 753 sq ft
  • Sleeps 6
  • 1 King Bed

Suite, Ocean View (C)

7.0 out of 10
Good
(2 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room, Ocean View (C)

7.8 out of 10
Good
(6 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room (RIU Party | C)

8.6 out of 10
Excellent
(4 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Double Room, Partial Ocean View (C)

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room (C)

8.4 out of 10
Very good
(49 reviews)
  • 280 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Room (Super Saver | C)

8.2 out of 10
Very good
(28 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room (Riu Party, U)

8.0 out of 10
Very good
(22 reviews)
  • 301 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (U)

8.0 out of 10
Very good
(15 reviews)
  • 301 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room (Riu Party, (L))

  • 312 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (L)

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room (Riu Party, B2C-US)

  • Sleeps 2
  • 1 King Bed

Double Room (Riu Party, M)

  • 312 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (M)

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Room (Friends & Family (M))

8.0 out of 10
Very good
(1 review)
  • 527 sq ft
  • 1 bedroom
  • Sleeps 4
  • 3 Queen Beds OR 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

Double Room, 2 Bedrooms, Garden View (U)

7.8 out of 10
Good
(11 reviews)
  • 301 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Room (Friends & Family (U))

9.4 out of 10
Exceptional
(11 reviews)
  • 527 sq ft
  • Sleeps 4
  • 3 Queen Beds and 1 Twin Sofa Bed OR 1 Queen Bed, 1 King Bed and 1 Twin Sofa Bed

Room (Friends & Family (B2C-US))

  • Sleeps 4
  • 3 Queen Beds and 1 Twin Sofa Bed OR 1 Queen Bed, 1 King Bed and 1 Twin Sofa Bed

Double Room (RIU Party | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Room (Super Saver | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room, Partial Ocean View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms (B2C-CA)

  • Sleeps 6
  • 1 King Bed

Double Room, 2 Bedrooms, Garden View (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Standard Double Room, Connecting Rooms, Garden View (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Family Room (L)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room Luxury with View

  • 312 sq ft
  • Sleeps 2

Double Room with Side Sea View

  • 301 sq ft
  • Sleeps 2

Double Room (Kids Free | C)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Double Room, Connecting Rooms (M)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Double Room with Side Sea View

  • 301 sq ft
  • Sleeps 2

Quadruple Room with Garden View

  • 527 sq ft
  • Sleeps 4

Suite Master with Sea View

  • 753 sq ft
  • Sleeps 2

Double Room with Garden View

9.0 out of 10
Wonderful
(4 reviews)
  • 301 sq ft
  • Sleeps 4

Double Room with Sea View

  • 301 sq ft
  • Sleeps 2

Suite with Sea View

10.0 out of 10
Exceptional
(1 review)
  • 753 sq ft
  • Sleeps 2

Similar properties

About the neighborhood

Cabo San Lucas

With a stay at Hotel Riu Santa Fe - All Inclusive in Cabo San Lucas (El Medano Ejidal), you'll be within a 5-minute walk of Medano Beach and Cabo San Lucas Bay. .This all-inclusive property is 2.4 mi (3.9 km) from Marina Del Rey and 5.4 mi (8.7 km) from Quivira Golf Club.

What's nearby

  • Medano Beach - 3 min walk - 0.2 miles
  • Cabo San Lucas Bay - 14 min walk - 0.8 miles
  • Cabo San Lucas Country Club - 14 min walk - 0.8 miles
  • Plaza San Lucas - 14 min walk - 0.8 miles
  • Blue Medical Net Hospital - 3 min drive - 2.2 miles

Getting around

  • Los Cabos Intl. Airport (SJD) - 36 min drive

Restaurants

  • ‪Riu Sport Bar - ‬1 min walk
  • ‪La Iguana - ‬5 min walk
  • ‪Baja California Restaurante - ‬4 min walk
  • ‪Promenade - ‬8 min walk
  • ‪Torote Steak House - ‬7 min walk

About this property

Hotel Riu Santa Fe - All Inclusive

Family fun on the beach, with 10 outdoor pools, near Cabo San Lucas Bay
Hotel Riu Santa Fe - All Inclusive offers 1190 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels.

Bathrooms include showers and hair dryers. This Cabo San Lucas property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

10 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a steam room, and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a sauna, and a hot tub. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Make yourself at home in one of the 1190 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as laptop-compatible safes and complimentary bottled water.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 10 outdoor swimming pools, a nightclub, and a complimentary water park. Additional amenities at this property include complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.
Satisfy your appetite at La Baja California, one of the property's 6 restaurants. Wind down with a drink at one of the 10 bars/lounges or 5 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
La Baja California - This buffet restaurant serves breakfast and dinner.
El Médano - Onsite buffet restaurant. Open daily.
Zashila - This theme restaurant specializes in Asian cuisine. Open daily.
Carusso - This theme restaurant specializes in Italian cuisine. Open daily.
La Misión - Onsite buffet restaurant. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Water activities

Scuba-diving lessons

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 bars/lounges
  • 5 poolside bars
  • 5 swim-up bars
  • 6 restaurants
  • Snack bar/deli

Restaurants on site

  • Carusso
  • El Médano
  • La Baja California
  • La Misión
  • Zashila

Things to do

  • 10 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Nightclub
  • Playground
  • Scuba diving
  • Shopping
  • Splash pad
  • Steam room
  • TV in common areas
  • Volleyball
  • Waterslide

Family friendly

  • 10 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 11 buildings
  • 4 floors
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.
When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

All Inclusive Riu Santa Fe
Riu Fe
Riu Fe All Inclusive
Riu Santa
Riu Santa Fe
Riu Santa Fe All Inclusive
Santa Fe All Inclusive
Santa Fe Riu
Hotel Riu Santa Fe Cabo San Lucas, Los Cabos
Riu Santa Fe Cabo San Lucas
Riu Santa Fe Los Cabos
Riu Sante Fe
Riu Santa Fe All Inclusive Cabo San Lucas
Riu Santa Fe All Inclusive All-inclusive property Cabo San Lucas
Riu Santa Fe All Inclusive All-inclusive property
Riu ta Fe Inclusive inclusive
Riu Santa Fe All Inclusive
Hotel Riu Santa Fe - All Inclusive Cabo San Lucas
Hotel Riu Santa Fe - All Inclusive All-inclusive property

Hotel Riu Santa Fe - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 3686 out of 6700 reviews
Rating 8 - Good. 1586 out of 6700 reviews
Rating 6 - Okay. 752 out of 6700 reviews
Rating 4 - Poor. 327 out of 6700 reviews
Rating 2 - Terrible. 349 out of 6700 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Dianella

Disliked: Property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

Jorge

Liked: Staff & service, amenities
I did not like that the property was too big?? It made it uncomfortable for those who have trouble walking just like it was an inconvenience not to have elevators!! I won’t stay there for another time because of that??
Stayed 5 nights in Jul 2025

2/10 Terrible

Edgar Enrique Gudino

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Roads weren’t maintained
Stayed 3 nights in Sep 2025

10/10 Excellent

Zenebwork

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large luxury rooms nice big TV , balcony and stocked bar , the food is excellent with many different choices . Drinks are good and plentiful. The staff are amazing customer service is top notch they cater to you and make sure your enjoying your stay
Stayed 5 nights in Aug 2025

10/10 Excellent

Hanna

Stayed 3 nights in Sep 2025

10/10 Excellent

Bryan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is on the property and no need to leave. Second time staying at Santa Fe and it doesn’t disappoint
Stayed 2 nights in Sep 2025

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Yamilka

Stayed 6 nights in Aug 2025

6/10 Okay

Carla

Traveled with family
Liked: Cleanliness
It’s a big resort that caters to everyone. The cleanliness is a top priority which is well kept.
Stayed 7 nights in Sep 2025

8/10 Good

Yanine

Traveled with family
Liked: Cleanliness, staff & service, amenities
Only thing i would be concern is that the power goes off from time to time but it comes back fast. The food is a 7/10. But everything else pretty fine.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ayad

Liked: Cleanliness, staff & service, property conditions & facilities
The best as always
Stayed 4 nights in Sep 2025

2/10 Terrible

YASAMAN

Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Rajiv

Stayed 7 nights in Aug 2025

6/10 Okay

Mirian

Traveled with group
Liked: Cleanliness, property conditions & facilities
The RIU Santa Fe is where the party happens, a fun place to be, I enjoyed my stay. My ratings depends on service, the week I was there was a semi busy one the facility was understaff bars were packed with two bar tenders each. For an all inclusive only one bar was open after hours Room service was bad I had to call daily for water refills the room keeper would not leave water, this is an all inclusive facility and I had wait on the phone if they answered to order water each day. Restaurants were decently clean, staff seemed unhappy when serving, I figure they were tired. The small pools with bars in it were beautiful but dirty, the water was oily and full of dead flies at 10 am, that section was really bad maintained. The other pools were clean and nice very enjoyable and family oriented. My friend and I visit two of the sit down restaurants they offer and again the service was acceptable not the best. They serve me wine once the entire dinner I asked for refill and it took them for ever to bring it, we left. At the Mexican restaurant the waiter seemed upset he did not smile once but he did serve us promptly. Our last night we went to Kulinara restaurant Yesenia the host was amazing beautiful smile, very helpful and happy. She apologize because they short staff and we might wait a bit, serve us wine and moved on. The waiter was not nice but food was tasty. This is why I under rated RIU.
Stayed 4 nights in Sep 2025

10/10 Excellent

Kyristal

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at Cabo and it was the best resort to stay at.
Stayed 6 nights in Sep 2025

8/10 Good

Sherri

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pools are way too hot! Not refreshing! You do a lot of walking at this hotel. It is completely spread out all over. They have different parties throughout the week. If your room is near there, you will be hearing music blasted sometimes until 11 o’clock at night.
Stayed 8 nights in Sep 2025

10/10 Excellent

John Henry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars all together. I had a wonderful time and food was great.. my family had a great time also. Can’t wait to vacation there again.
Stayed 4 nights in Sep 2025

8/10 Good

Sean

Stayed 4 nights in Sep 2025

10/10 Excellent

Rolando, Louisville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place will definitely be coming back!
Stayed 5 nights in Sep 2025

2/10 Terrible

Elissa

Traveled with group
Disliked: Staff & service
I arrived last out of my friends. There was 5 of us including me. When checking in they placed 2 of my friends in my room and had them checked in under my name. I had to call all my friends to the front desk and it took about 30 min to an hour to check in. I eventually was placed in my other friend's room but when it came time to check out we went to ask the staff to change the names so there would be no problem checking out since it was not our mistake to begin with. An employee named Andres said it was not his problem because he did not make the mistake and couldn't help all while rolling his eyes and giving us a very nasty attitude. When asking for a manager he replied "why?". Throughout the whole stay whenever we had problems with any of our rooms the staff requested that I had to be present. We were constantly ignored when dining. We had to either grab our own drinks or asked to be served when nobody else did. The wifi signal was terrible. I couldn't make a single call without it dropping if I moved even an inch from where I was standing. We were not offered help with our bags during check-in or checkout. The food at the buffet constantly had flies in it. The food at the steak house was horrible. Not only from my table but many plates were only half eaten and there was too much dressing on the salad. For it to be labeled as a party resort it was too quiet. If I could I would go back to San Jose Del Cabos but I wouldn't stay at this resort again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Robert Lee

Stayed 6 nights in Aug 2025

10/10 Excellent

Peter

Stayed 4 nights in Sep 2025

6/10 Okay

Mabel

Liked: Staff & service
Disliked: Property conditions & facilities
Noisy
Stayed 4 nights in Aug 2025

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien en el lobby
Stayed 5 nights in Sep 2025