Skip to main content
Beginning of main content
CheapTickets Verified Reviews
Very good!
4.0 of 5 guest rating
Room type Options Nightly price Book
Room, 1 King Bed, Balcony, Pool View
350 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Room, 2 Queen Beds
325 square feet
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Executive Suite, 1 King Bed, Business Lounge Access
600 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Executive Suite, 2 Double Beds, Business Lounge Access
600 square feet
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Room, 1 King Bed
Room with view
325 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Club Room, 1 King Bed
325 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, 2 Double Beds
325 square feet
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Junior Suite, 1 King Bed, Business Lounge Access
525 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, 2 Queen Beds, Balcony, Pool View
350 square feet
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Room, 1 King Bed, Corner
335 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Club Suite, 1 King Bed, Business Lounge Access
465 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
4-star hotel, walk to Universal Studios Hollywood™

Popular property highlights

Free WiFi
Pets allowed
Restaurant
Outdoor pool
Business center

With a stay at Sheraton Universal Hotel in Universal City, you'll be a 3-minute walk from Universal Studios Hollywood™ and 12 minutes by foot from Universal CityWalk. This 4-star hotel is 1.3 mi (2.1 km) from The Wizarding World of Harry Potter™ and 2.5 mi (4 km) from Warner Brothers Studio.

Make yourself at home in one of the 461 air-conditioned rooms featuring LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.

Take advantage of recreational opportunities offered, including an outdoor pool, a spa tub, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Satisfy your appetite for lunch or dinner at The California's, a restaurant which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Universal City? This hotel has facilities measuring 32774 square feet (3045 square meters), including conference space. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Renovations & Closures

This property is closed from 25 March 2020 to 31 July 2020 (dates subject to change).

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool, Sheraton Universal Hotel provides a spa tub and a fitness center. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and limo/town car service. Event facilities measuring 32774 square feet (3045 square meters) include conference space. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a vending machine. Onsite parking is available (surcharge), along with a car charging station.

Sheraton Universal Hotel is a smoke-free property.

  • Bar/lounge
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Poolside bar
  • Conference space
  • Business center
  • Porter/bellhop
  • Restaurant
  • Electric car charging station
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Self parking (surcharge)
  • Outdoor pool
  • Limo or Town Car service available
  • Valet parking (surcharge)
  • Computer station
  • Smoke-free property
  • Safe-deposit box at front desk
  • Conference space size (meters) - 3045
  • Number of meeting rooms - 17
  • Terrace
  • Luggage storage
  • ATM/banking
  • Breakfast available (surcharge)
  • Concierge services
  • Conference space size (feet) - 32774
  • Gift shops or newsstand
  • Snack bar/deli
  • Ballroom
  • Pool umbrellas
  • Laundry facilities
  • Vending machine
  • Spa tub
  • Total number of rooms - 461
  • Television in common areas
  • Number of floors - 20
  • Wedding services
  • Multilingual staff
  • Outdoor furniture
  • Free newspapers in lobby

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish
  • Chinese
  • Arabic

Parking

Self parking (surcharge) , Valet parking (surcharge)

Room Amenities

Sheraton Universal Hotel offers 461 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 43-inch LCD televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Air conditioning
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Braille signage
  • Phone
  • Soap
  • Towels provided
  • Shampoo
  • Linens provided
  • Toilet paper
  • Private bathroom
  • Closed captioned TV
  • Free toiletries
  • LCD TV
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Number of bathrooms - 1
  • Room service (limited hours)
  • Raised toilet seat
  • Low-height counters/sink
  • Cable TV service
  • Premium TV channels
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Free WiFi
  • Designer toiletries
  • Desk
  • Visual fire alarm
  • Eco-friendly toiletries
  • Lever door handles
  • Premium bedding
  • LED light bulbs
  • Recycling
  • Heating
  • Wheelchair accessible
  • Mini-fridge
  • Down comforter

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.

The California's - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Reservations are required.

Poolside Lounge - This poolside restaurant specializes in Californian cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

Check-in time starts at 4:00 PM

Check-in time ends at midnight

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets allowed for an extra charge of USD 75.00 per pet, per stay
  • 1 per room (up to 40 lbs)
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a smoke detector. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Global Cleanliness Council (Marriott) guidelines.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Global Cleanliness Council (Marriott) guidelines.

Service animals are allowed

Service animals are exempt from fees/restrictions

UnionPay

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Debit cards not accepted

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitization guidelines Global Cleanliness Council (Marriott)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Gap period enforced between guest stays 24 hours

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 21 and USD 34 per person (approximately)
  • Self parking fee: USD 32 per night (in/out privileges)
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Sheraton Universal
  • Hotel Universal
  • Sheraton Hotel Universal
  • Sheraton Universal
  • Sheraton Universal Hotel
  • Universal Hotel
  • Universal Sheraton
  • Universal Sheraton Hotel
  • Sheraton Universal Hotel Hotel
  • Sheraton Universal Hotel Universal City
  • Sheraton Universal Hotel Hotel Universal City

We should mention

Pool access available from 5:00 AM to 10:00 PM.

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Sorry, we seem to have had an issue loading our review content. Try again?