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Hilton Los Angeles/Universal City

4.0 star property

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Photo gallery for Hilton Los Angeles/Universal City

Outdoor pool, a heated pool, sun loungers
Creator video - submitted by Becky Garcia
Meeting facility
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Restaurant
  • Air conditioning
  • Breakfast available
The current price is $260
$224 nightly
$260 total
Total with taxes and fees
May 25 - May 26

Explore the area

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555 Universal Hollywood Dr, Universal City, CA, 91608
  • Place, Universal Studios Hollywood
    ‪3 min walk‬
  • Place, The Wizarding World of Harry Potter™
    ‪5 min walk‬
  • Place, Universal CityWalk
    ‪7 min walk‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪37 min drive‬

Room options

View all photos for Corner Room with Sofa Bed

Premium bedding, in-room safe, desk, laptop workspace

Corner Room with Sofa Bed

  • Sleeps 4

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 850 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible, Bathtub

7.8 out of 10
Good
(6 reviews)
  • City view
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible, Bathtub

7.2 out of 10
Good
(15 reviews)
  • 376 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible, Bathtub

9.0 out of 10
Wonderful
(8 reviews)
  • 376 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(226 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Diplomat Suite, 1 King Bed, Non Smoking

Diplomat Suite, 1 King Bed, Non Smoking | Living area | 55-inch flat-screen TV with digital channels, Netflix, Hulu

Diplomat Suite, 1 King Bed, Non Smoking

  • 1298 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Director's Suite, 1 King Bed, Non Smoking

Director's Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Director's Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 880 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

55-inch flat-screen TV with digital channels, Netflix, Hulu

Suite, 1 Bedroom, Non Smoking

  • City view
  • 850 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Bathtub

Room, Accessible, Bathtub | Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

7.0 out of 10
Good
(2 reviews)
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 812 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible (Roll-In Shower)

7.6 out of 10
Good
(7 reviews)
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

8.6 out of 10
Excellent
(8 reviews)
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Universal)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Universal)

9.2 out of 10
Wonderful
(56 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Double Beds, Executive Level (Universal)

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Double Beds, Executive Level (Universal)

9.0 out of 10
Wonderful
(8 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking (Universal)

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Non Smoking (Universal)

8.2 out of 10
Very good
(14 reviews)
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Universal)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking (Universal)

10.0 out of 10
Exceptional
(1 review)
  • 812 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Corner (Universal View)

55-inch flat-screen TV with digital channels, Netflix, Hulu

Room, 1 King Bed with Sofa bed, Corner (Universal View)

9.4 out of 10
Exceptional
(67 reviews)
  • 440 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

55-inch flat-screen TV with digital channels, Netflix, Hulu

Room, 1 King Bed with Sofa bed, Corner

9.0 out of 10
Wonderful
(175 reviews)
  • City view
  • 440 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Sofa bed, Corner (Universal View)

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed with Sofa bed, Corner (Universal View)

9.2 out of 10
Wonderful
(12 reviews)
  • 440 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Sofa bed, Corner

55-inch flat-screen TV with digital channels, Netflix, Hulu

Executive Room, 1 King Bed with Sofa bed, Corner

9.4 out of 10
Exceptional
(30 reviews)
  • 440 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed, Executive Level

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Executive Level

8.8 out of 10
Excellent
(40 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(25 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible, Bathtub

  • Sleeps 2

View all photos for King Room

Premium bedding, in-room safe, desk, laptop workspace

King Room

  • Sleeps 2

View all photos for Executive Floor Corner Room With Sofabed

55-inch flat-screen TV with digital channels, Netflix, Hulu

Executive Floor Corner Room With Sofabed

  • Sleeps 4

View all photos for Corner Room with Sofa Bed and Universal View

Premium bedding, in-room safe, desk, laptop workspace

Corner Room with Sofa Bed and Universal View

  • Sleeps 4

View all photos for One Bedroom Suite Universal View

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Suite Universal View

  • Sleeps 4

View all photos for One Bedroom Suite

55-inch flat-screen TV with digital channels, Netflix, Hulu

One Bedroom Suite

  • Sleeps 4

View all photos for Executive Floor Corner Universal View Room with Sofabed

Premium bedding, in-room safe, desk, laptop workspace

Executive Floor Corner Universal View Room with Sofabed

  • Sleeps 4

View all photos for Two Queen Room

Premium bedding, in-room safe, desk, laptop workspace

Two Queen Room

  • Sleeps 4

View all photos for Executive Floor Two Double Room

Premium bedding, in-room safe, desk, laptop workspace

Executive Floor Two Double Room

  • Sleeps 4

View all photos for Two Double Room

Premium bedding, in-room safe, desk, laptop workspace

Two Double Room

  • Sleeps 4

View all photos for Diplomat King Suite

Premium bedding, in-room safe, desk, laptop workspace

Diplomat King Suite

  • Sleeps 4

View all photos for 2 Dbl Mobility/Hearing Access Bathtub

Premium bedding, in-room safe, desk, laptop workspace

2 Dbl Mobility/Hearing Access Bathtub

  • Sleeps 4

View all photos for King Room With Bathtub-Mobility/Hearing Accessible

Premium bedding, in-room safe, desk, laptop workspace

King Room With Bathtub-Mobility/Hearing Accessible

  • Sleeps 2

View all photos for Executive Floor King Room

Premium bedding, in-room safe, desk, laptop workspace

Executive Floor King Room

  • Sleeps 2

View all photos for Room, 2 Queen Beds (Universal)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Universal)

  • Sleeps 4

View all photos for King Corner Mobility and Hearing Accessible Room with Tub

Premium bedding, in-room safe, desk, laptop workspace

King Corner Mobility and Hearing Accessible Room with Tub

  • Sleeps 2

View all photos for Two Queen Room

Premium bedding, in-room safe, desk, laptop workspace

Two Queen Room

  • Sleeps 4

View all photos for Executive Floor Two Double Room

Premium bedding, in-room safe, desk, laptop workspace

Executive Floor Two Double Room

  • Sleeps 4

View all photos for Suite, 2 Queen Beds, Non Smoking (Universal)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking (Universal)

  • Sleeps 4

View all photos for Executive Two Double Room with Universal View

Premium bedding, in-room safe, desk, laptop workspace

Executive Two Double Room with Universal View

  • Sleeps 4

View all photos for Executive Two Queen Room

Premium bedding, in-room safe, desk, laptop workspace

Executive Two Queen Room

  • Sleeps 4

View all photos for Executive Floor King Room with Universal View

Premium bedding, in-room safe, desk, laptop workspace

Executive Floor King Room with Universal View

  • Sleeps 2

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(131 reviews)
  • 390 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(79 reviews)
  • Mountain view
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two Double Room

Premium bedding, in-room safe, desk, laptop workspace

Two Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4

View all photos for Diplomat King Suite

Eco-friendly toiletries, hair dryer, towels

Diplomat King Suite

  • Sleeps 4

View all photos for Directors King Suite

Premium bedding, in-room safe, desk, laptop workspace

Directors King Suite

  • Sleeps 4

View all photos for Two Queen Room with Universal Studios View

Premium bedding, in-room safe, desk, laptop workspace

Two Queen Room with Universal Studios View

  • Sleeps 4

View all photos for Room with 2 Double Beds and Bathtub - Mobility/Hearing Accessible

Premium bedding, in-room safe, desk, laptop workspace

Room with 2 Double Beds and Bathtub - Mobility/Hearing Accessible

  • Sleeps 4

View all photos for 1 King Room With Roll In Shower-Mobility/Hearing Accessible

Premium bedding, in-room safe, desk, laptop workspace

1 King Room With Roll In Shower-Mobility/Hearing Accessible

  • Sleeps 2

View all photos for 1 King Room With Roll In Shower-Mobility/Hearing Accessible

Premium bedding, in-room safe, desk, laptop workspace

1 King Room With Roll In Shower-Mobility/Hearing Accessible

  • Sleeps 2

King Room With Bathtub-Mobility And Hearing Accessible

  • Sleeps 2

2 Dbl Mobility/Hearing Access Bathtub

  • Sleeps 4

King Room With Bathtub-Mobility/Hearing Accessible

  • Sleeps 2

Queen Bed

  • Sleeps 2

View all photos for King Room

Premium bedding, in-room safe, desk, laptop workspace

King Room

  • Sleeps 2

View all photos for Executive Floor King Room

Premium bedding, in-room safe, desk, laptop workspace

Executive Floor King Room

  • Sleeps 2

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About the neighborhood

Universal City

Located in Universal City, Hilton Los Angeles/Universal City is in the entertainment district, within a 15-minute walk of Universal Studios Hollywood and Universal CityWalk. .This hotel is 2.8 mi (4.5 km) from Warner Brothers Studio and 2.8 mi (4.6 km) from Hollywood Bowl.

What's nearby

  • Universal Studios Hollywood - 3 min walk - 0.2 miles
  • The Wizarding World of Harry Potter™ - 5 min walk - 0.3 miles
  • Universal CityWalk - 7 min walk - 0.4 miles
  • iFLY Hollywood Indoor Skydiving - 10 min walk - 0.6 miles
  • Warner Brothers Studio - 5 min drive - 1.4 miles

Getting around

  • Universal City Station - 9 min walk
  • Downtown Burbank Station - 10 min drive
  • Hollywood Burbank Airport (BUR) - 25 min drive

Restaurants

  • ‪In-N-Out Burger - ‬15 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Bubba Gump Shrimp Co. - ‬9 min walk
  • ‪Sheraton Universal Hotel - Lobby Bar - ‬2 min walk
  • ‪Antojitos Authentic Mexican Grill - ‬10 min walk

About this property

Hilton Los Angeles/Universal City

Hilton Los Angeles/Universal City offers 495 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels, pay movies, and Netflix. Bathrooms include complimentary toiletries and hair dryers.

This Universal City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 495 guestrooms featuring flat-screen televisions. Digital programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided on request.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include wireless internet access (surcharge), concierge services, and gift shops/newsstands.
Stop by Cafe Sierra for lunch, dinner, or brunch, where this restaurant specializes in Californian cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include wired internet access (surcharge), a business center, and express check-out. Planning an event in Universal City? This hotel has 32001 square feet (2973 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Cafe Sierra - This restaurant specializes in Californian cuisine and serves breakfast, brunch, lunch, and dinner.
Lobby Lounge - This lobby lounge serves lunch, dinner, and light fare. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 7.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 7.95 per 24-hour period); wired internet (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Area shuttle
  • Secured, covered self parking on site (USD 55 per night)
  • Valet parking on site (USD 66 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 34 for adults and USD 19.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Cafe Sierra
  • Lobby Lounge

Things to do

  • 24-hour gym
  • Heated pool
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 32,001 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 24 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: USD 34.20

Contactless check-in available

Late check-in subject to availability

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from April 6 2026 to July 10 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Front desk
  • Lobby

Alternate facilities will be available offsite during the renovation.

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay

Service animals are welcome, and are exempt from fees

Up to 75 lbs per pet

Pets cannot be left unattended

Children and extra beds

Children are welcome

Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 40.00 per night

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per day
  • Service fee: 4 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 34.00 for adults and USD 19.50 for children
  • Fee for in-room wireless internet: USD 7.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 7.95 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: USD 7.95 (rates may vary)
  • Covered self parking fee: USD 55 per night (in/out privileges)
  • Valet parking fee: USD 66 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 34.20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The onsite self parking area has a vehicle height restriction of 6 feet. Oversized vehicles must utilize valet parking (surcharge).

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Los Angeles/Universal City

Hilton Los Hotel Angeles/Universal City

Los Angeles/Universal City

Los Angeles/Universal City Hilton

Hilton Los Angeles/Universal City Hotel

Hilton Los Angeles/Universal Hotel

Hilton Los Angeles/Universal

Hilton Los Angeles/Universal City Hotel

Hilton Los Angeles/Universal City Universal City

Hilton Los Angeles/Universal City Hotel Universal City

Hilton Los Angeles/Universal City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2107 out of 3112 reviews
Rating 8 - Good. 552 out of 3112 reviews
Rating 6 - Okay. 246 out of 3112 reviews
Rating 4 - Poor. 107 out of 3112 reviews
Rating 2 - Terrible. 100 out of 3112 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Phillip

Stayed 2 nights in Feb 2026

2/10 Terrible

Jennifer

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Old hotel falling apart. The hot tub was so old it had plaster coming apart. Clearly had been patched up quite a few times. Food was expensive and over cooked.
Stayed 3 nights in Feb 2026

10/10 Excellent

Nichole

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
More than enough room
Stayed 2 nights in Feb 2026

10/10 Excellent

Devi

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 3 nights in Feb 2026

10/10 Excellent

Juan

Stayed 2 nights in Feb 2026

10/10 Excellent

Kenny

Stayed 1 night in Jan 2026

8/10 Good

Amy

Stayed 4 nights in Feb 2026

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, staff & service
We've stayed at this location many times and are mostly always happy!
Stayed 1 night in Feb 2026

10/10 Excellent

Ivan

Stayed 2 nights in Feb 2026

10/10 Excellent

Michelle, Vacaville

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are very clean. Staff are accommodating, friendly and knowledgeable. I will definitely stay here again!
Stayed 2 nights in Feb 2026

10/10 Excellent

Justin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hôtel, excellent buffet breakfast and a great shuttle to Universal Studios CityWalk!
Stayed 2 nights in Jan 2026

2/10 Terrible

Afshin

Traveled with family
Disliked: Amenities, property conditions & facilities
it was disaster experience, poor quality, expensive parking, and really poor room service
Stayed 4 nights in Feb 2026

4/10 Poor

Federico

Stayed 1 night in Dec 2025

8/10 Good

Hal

Stayed 1 night in Feb 2026

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities
Bigger than we thought, very clean, easy check-in and very friendly staff
Stayed 4 nights in Feb 2026

10/10 Excellent

Mayra, San Ramon

Liked: Cleanliness, amenities, property conditions & facilities
Great experience!
Stayed 2 nights in Feb 2026

10/10 Excellent

Valeyre

Traveled with group
Liked: Cleanliness, staff & service, amenities
The room and staff were great. Héctor made sure that we received the right fruit plate.
Stayed 2 nights in Feb 2026

10/10 Excellent

Leann

Stayed 2 nights in Feb 2026

10/10 Excellent

Mahmoud

Stayed 5 nights in Feb 2026

10/10 Excellent

Michal

Stayed 2 nights in Jan 2026

6/10 Okay

Mindaluz, Hercules

Liked: Cleanliness
Add towel bars, microwave. Engineering department took care of the refrigerator door fixed
Stayed 2 nights in Feb 2026

8/10 Good

randy

Liked: Cleanliness, amenities
Nice pool, good restaurants, nice room
Stayed 4 nights in Feb 2026

6/10 Okay

Buddy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall the hotel was beautiful and very close to the park but for as much as I paid I was very surprised that breakfast and parking was not free.
Stayed 2 nights in Feb 2026

10/10 Excellent

Raul

Stayed 1 night in Feb 2026

10/10 Excellent

Rebecca

Stayed 2 nights in Feb 2026