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The Sumner

4.0 star property

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Photo gallery for The Sumner

Front of property
Lobby lounge
Lobby lounge
Deluxe Double Room | Living area | LCD TV
Daily English breakfast (GBP 15 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry
  • Housekeeping

Explore the area

View in a map
54 Upper Berkeley Street, Marble Arch, London, England, W1H 7QR
  • Place, Hyde Park
    ‪3 min walk‬
  • Place, Marble Arch
    ‪3 min walk‬
  • Place, Park Lane
    ‪5 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪58 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room

9.0 out of 10
Wonderful
(4 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Executive Double or Twin Room

8.2 out of 10
Very good
(18 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Double or Twin Room

8.8 out of 10
Excellent
(19 reviews)
  • 127 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Property entrance
The Marble Arch Hotel, by Thistle
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.1 out of 5, Very Good, 1,834 reviews
$179 nightly
The price is $215
Apr 5 - Apr 6
Total with taxes and fees
The Marble Arch Hotel, by Thistle

About the neighborhood

London

With a stay at The Sumner in London (London City Centre), you'll be within a 5-minute walk of Marble Arch and Park Lane. .This bed & breakfast is 0.3 mi (0.4 km) from Hyde Park and 0.7 mi (1.2 km) from Oxford Street.
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What's nearby

  • Hyde Park - 3 min walk - 0.2 miles
  • Marble Arch - 3 min walk - 0.2 miles
  • Park Lane - 5 min walk - 0.3 miles
  • Baker Street - 6 min walk - 0.3 miles
  • Selfridges - 6 min walk - 0.4 miles

Getting around

  • Marble Arch Underground Station - 4 min walk
  • Marylebone Station - 12 min walk
  • Heathrow Airport (LHR) - 42 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪WatchHouse - ‬2 min walk
  • ‪Shishawi - ‬2 min walk
  • ‪Al Balad - ‬2 min walk
  • ‪Paul - ‬2 min walk

About this property

The Sumner

The Sumner offers 20 accommodations with safes and complimentary bottled water. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 20 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Wrap up your day with a drink at the bar/lounge. English breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services.
English breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available
  • Limo/town car service

Food and drink

  • Daily English breakfast available 8:00 AM to 10:00 AM for a fee: GBP 15 per person
  • A bar/lounge

Things to do

  • Library

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator (68 inch wide door)

More

  • 4 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 5 and younger are not allowed at this property; All guests older than 5 are welcome
Rollaway/extra beds are available for GBP 60.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 15 per person
  • Rollaway bed fee: GBP 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires full payment at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Children 5 years old and younger are not permitted at this property

Property is also known as

Sumner B&B London
Sumner London
Sumner Hotel London
The Sumner Hotel London, England
Sumner B&B
The Sumner Hotel London
The Sumner London
The Sumner Bed & breakfast
The Sumner Bed & breakfast London

The Sumner Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 356 out of 814 reviews
Rating 8 - Good. 300 out of 814 reviews
Rating 6 - Okay. 99 out of 814 reviews
Rating 4 - Poor. 41 out of 814 reviews
Rating 2 - Terrible. 18 out of 814 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Howard

Stayed 1 night in Nov 2025

6/10 Okay

Adam

Traveled with partner
This was a lower price than I normally pay and it did reflect on what we got . It felt like a boarding house not a hotel. The bathroom is small and dated. There was someone talking in another bedroom all night and it kept me awake. The location is good for Oxford Street/Bond Street. Personally wouldn’t choose to stay here again but if you’re on a budget, perhaps it’s okay for you. As long as you’re not expecting anything special.
Stayed 1 night in Sep 2025

4/10 Poor

Sean

Stayed 1 night in Nov 2025

10/10 Excellent

Theresa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very polite and the rooms were clean. We would definitely stay there again.
Stayed 1 night in Nov 2025

8/10 Good

Derek

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We only stayed one night, but it was pleasant. Staff were extremely friendly and helpful. The room was a good size, the shower unfortunately had a strange shower head that was not adjustable enough. The hotel is very "quaint" and beautiful and feels cosy. One drawback is the system to get to higher floors - the lift took us to the second floor, but then had to negotiate the narrow stairs with luggage. However, overall our stay in early November this year was very nice.
Stayed 1 night in Nov 2025

10/10 Excellent

Yevgenia

Traveled with family
Liked: Cleanliness, staff & service
Clean room, good breakfast and attentive staff
Stayed 9 nights in Oct 2025

8/10 Good

Franklin

Business traveler
Liked: Cleanliness, staff & service
I didn’t eat breakfast
Stayed 3 nights in Oct 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
The day staff was very friendly! Loved staying here.
Stayed 2 nights in Oct 2025

2/10 Terrible

Mohammad Reza

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The toilet seat had dried urine stain , rubbish on the floor. Reception had me wait while he was texting middle of our conversation. Hair inside the bath tub. Most disgusting hotel i stayed at, and i work 3-4 days a week out of town...
Stayed 1 night in Oct 2025

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good. Great location also
Stayed 2 nights in Oct 2025

10/10 Excellent

Catherine

Stayed 1 night in Oct 2025

6/10 Okay

Gavin

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We asked for a twin room and got a double. The bathroom is tired and could do with a refurb given the shower curtain doesn’t stop the sink area and floor from getting wet.
Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid option in the Marble Arch area

Great location and good size room for London. Friendly staff.
Stayed 4 nights in Sep 2025

10/10 Excellent

xiaowei

Stayed 2 nights in Sep 2025

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ten out of Ten!

A very well presented hotel with pretty flowers at the front and a polished front door. Very clean inside and the staff are sooo friendly and can’t do enough for you. The room is very comfortable, really quiet and has a lovely shower. Breakfast is great, offering everything from a bowl of cereal to a full English. Overall, this hotel is ideally located, quiet, very comfortable, extremely clean and has wonderful staff. Will definitely stay again and recommend to anyone looking for a relaxing stay in Central London.
Stayed 5 nights in Sep 2025

6/10 Okay

Adrienne

Traveled with family
The staff were lovely, it was just our room that smelt of damp. The shower in particular smelt like a drain. The area however is fab and I think this boutique hotel has a lot of potential!
Stayed 1 night in Sep 2025

10/10 Excellent

Susan, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so helpful, and the location worked out very well.
Stayed 3 nights in Sep 2025

6/10 Okay

Kelly, Austin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
All was well with this little cute boutique hotel. Lovely location. However the one item that would have given it a 5 star is the condition of the mattress. Really uncomfortable mattress with loads of lumps and bumps. Could stand an upgrade in that department.After all, the #1 reason to stay at a hotel is sleep.
Stayed 2 nights in Sep 2025

8/10 Good

Shaima, mishref

Liked: Cleanliness, property conditions & facilities
Why checkout at 11am!! Too early in London
Stayed 4 nights in Aug 2025

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay and very accommodating with an early check in without charge.
Stayed 1 night in Aug 2025

2/10 Terrible

Slaine

Stayed 1 night in Jul 2025

8/10 Good

Grant, Trenton

Traveled with group
Liked: Cleanliness, staff & service, amenities
Excellent location (near the Marble Arch tube and bus station) and walkable to the Oxford street shopping, Maryleborne and much more. Some of the fixtures and furniture could do with some updating or repair. Decent value and comparable to other hotels in the neighborhood. Lots of cafe, coffee, and bakery options that offer better choice and value than the in-house breakfast. AC was appreciated. Towels were changed everyday, though we did not request this. WiFi and streaming services on the TV were a bit hit or miss. Was asked at check-in, if I was willing to cancel the Expedia booking and pay the hotel directly - the representative behind the counter only stopped pushing this after I showed her in the app that the cancellation window had already passed, etc.
Stayed 6 nights in Jul 2025

10/10 Excellent

Marianna

Stayed 1 night in Jul 2025

8/10 Good

Darren

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

TAKAHIRO

Stayed 1 night in Jul 2025