ARK Canary Wharf

4.0 star property

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Photo gallery for ARK Canary Wharf

Fitness studio
Indoor pool
Lobby
Lobby sitting area
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Parking available
  • Laundry
$102
$85 nightly
$102 total
Total with taxes and fees
Apr 19 - Apr 20

Explore the area

View in a map
20 Crossharbour Plaza, London, England, E14 9YF
  • Place, One Canada Square
    ‪14 min walk‬
  • Place, Thames River
    ‪16 min walk‬
  • Place, Cutty Sark
    ‪8 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪88 min drive‬

Room options

Classic Studio

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Premium Studio

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

One Bedroom Flat

7.0 out of 10
Good
(7 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Big Studio

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

Classic studio

  • Sleeps 2

Premium Studio

  • Sleeps 2

One Bedroom Flat

  • Sleeps 2

Basic Studio

  • Sleeps 2
  • 1 Double Bed

Studio

  • Sleeps 1
  • 1 Twin Bed

Cozy Studio

  • Sleeps 1

Similar properties

About the neighborhood

London

A stay at ARK Canary Wharf places you in the heart of London, within a 10-minute drive of ExCeL Exhibition Centre and Tower Bridge. .This hotel is 4 mi (6.5 km) from O2 Arena and 4.6 mi (7.5 km) from Greenwich Market.

What's nearby

  • Mudchute Park and Farm - 6 min walk - 0.4 miles
  • One Canada Square - 14 min walk - 0.8 miles
  • Crossrail Place Roof Garden - 15 min walk - 0.8 miles
  • Thames River - 16 min walk - 0.9 miles
  • Cutty Sark - 8 min drive - 1.3 miles

Getting around

  • Crossharbour DLR Station - 4 min walk
  • Limehouse Station - 6 min drive
  • London City Airport (LCY) - 12 min drive

Restaurants

  • ‪Pret A Manger - ‬3 min walk
  • ‪Deun Deun - ‬9 min walk
  • ‪食尚坊 Chinese Gourmet - ‬4 min walk
  • ‪Capeesh Sky Bar - ‬6 min walk
  • ‪Simmer Huang - ‬1 min walk

About this property

ARK Canary Wharf

ARK Canary Wharf offers 151 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature memory foam mattresses. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LED televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 151 guestrooms, featuring kitchenettes with refrigerators and stovetops. Your room comes with a memory foam bed. 32-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and coffee/tea makers, and housekeeping is provided weekly.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a communal living room.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Full breakfasts are served on weekdays from 7:30 AM to 1:00 PM and on weekends from 8:30 AM to 1:00 PM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:30 AM and 1:00 PM and on weekends between 8:30 AM and 1:00 PM.
Another Brother - This café serves breakfast, brunch, lunch, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (GBP 20 per night)
  • Limited onsite self parking

Food and drink

  • Full breakfast available for a fee 7:30 AM to 1:00 PM on weekdays and 8:30 AM to 1:00 PM on weekends; GBP 7.50 to 20 per person
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Another Brother

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 20 floors
  • Built in 2019
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Refrigerator
  • Stovetop

More

  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 7.50 to 20 per person
  • Covered self parking fee: GBP 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

Children 18 years old and younger are not permitted at this property
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

ARK Canary Wharf Hotel
ARK Canary Wharf London
ARK Canary Wharf Hotel London

ARK Canary Wharf Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 667 out of 1580 reviews
Rating 8 - Good. 349 out of 1580 reviews
Rating 6 - Okay. 217 out of 1580 reviews
Rating 4 - Poor. 161 out of 1580 reviews
Rating 2 - Terrible. 186 out of 1580 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Carmen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was lovely
Stayed 1 night in Jan 2026

8/10 Good

Amy

Liked: Property conditions & facilities
Stayed 3 nights in Jan 2026

6/10 Okay

Madison

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great pool which is why I booked, but the bed was smaller than a double so not comfortable for a couple. The train was also really close to our window so both of those things meant we didn’t have a good night’s sleep! Communal area and cafe downstairs was really nice though
Stayed 2 nights in Dec 2025

2/10 Terrible

Cara

Liked: Amenities
Disliked: Cleanliness, staff & service
The room was very dirty and also had a very strong smell in the shower drain which filled the room every time you opened the bathroom door. The bedsheets were not clean and the tv didnt work
Stayed 1 night in Dec 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, the room was clean and the kitchen well equipped with fridge, microwave, stove, kettle. well organise, compact room.
Stayed 2 nights in Dec 2025

8/10 Good

Aon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was superb but lacked a proper restaurant
Stayed 6 nights in Dec 2025

4/10 Poor

Kristy

Disliked: Cleanliness, staff & service, property conditions & facilities
I was disappointed with the housekeeping service during my stay. The property only offers cleaning every 3 days, and when I requested an early cleaning before that period, the staff came but did not actually clean the room. No fresh towels, soap, or shampoo were provided. I also had to request replacement toilet paper, which was then left outside the door on the floor, showing a lack of care for hygiene and germs. Overall, the service felt inattentive and unprofessional.
Stayed 4 nights in Dec 2025

6/10 Okay

Dylan

Stayed 6 nights in Dec 2025

10/10 Excellent

Kahlil

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Dec 2025

4/10 Poor

Hayley

Liked: Cleanliness, staff & service
Asked about the to being fixed twice still not done. Sink didn’t empty properly and the bed was very uncomfortable Breakfast was excellent and room clean
Stayed 1 night in Dec 2025

4/10 Poor

Faith

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Bed was so small - not a standard double. Kettle in one room was broken and they also couldn't watch the TV as they wanted proof of TV licence.
Stayed 1 night in Dec 2025

4/10 Poor

Maisie

Stayed 1 night in Dec 2025

8/10 Good

Elisabeth

Liked: Staff & service, amenities
The room was quite ok, could be a little cleaner and the shower door was broken. But the pool area is great, also the opening hours for it
Stayed 2 nights in Dec 2025

2/10 Terrible

Sima

Traveled with family
Disliked: Cleanliness
The room was so unclean upon arrival and whilst I was undressed someone walked into the room ready to clean. This should’ve been done prior to me checking into the room. I wasn’t expecting to be fully undressed bare bottomed and have room service walk in unannounced. Like at least knock on the room. The room was so unclean with hair and fluff from previous still there. The floor had sticky residue and even when I asked for it to be cleaned it wasn’t. I was moved to another room the next day upon complaining and yet again the room was unclean there’s hair in the bed all on the floor and it’s just so unsanitary.
Stayed 2 nights in Dec 2025

10/10 Excellent

Yash

Stayed 2 nights in Dec 2025

6/10 Okay

Tina

Liked: Cleanliness
Shower door kept falling off the frame, room was okay otherwise.
Stayed 3 nights in Dec 2025

8/10 Good

keisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
decent hotel, I really enjoy the spa
Stayed 1 night in Dec 2025

6/10 Okay

Mei Lai

Liked: Cleanliness, property conditions & facilities
I specifically requested a quiet room when making the reservation, but was given a room next to the railway. Trains started running around 5am and continued until nearly midnight, making it very difficult to sleep. I only realised how noisy it was after going to bed, so I did not ask to change rooms, but I slept poorly for all three nights. The room was very small, though acceptable for two people. There were hooks, but no pots or plates provided. The facilities were a plus: the swimming pool was clean, and the dry sauna, steam room and jacuzzi were nice and well maintained. There is also a gym, although I did not have time to use it. The hotel is located in Zone 2, with convenient access to the city centre.
Stayed 3 nights in Dec 2025

10/10 Excellent

Shauna

Stayed 1 night in Dec 2025

8/10 Good

Colin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were fantastic! The top floor exquisite to work and relax on. Just needs a restaurant on site
Stayed 21 nights in Dec 2025

10/10 Excellent

Kelvin Sidney

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really great stay i will definatly use again for business
Stayed 3 nights in Dec 2025

10/10 Excellent

kridos

Stayed 1 night in Dec 2025

10/10 Excellent

David

Stayed 2 nights in Dec 2025

4/10 Poor

shiva

Stayed 1 night in Dec 2025

8/10 Good

Nelson

Stayed 2 nights in Oct 2025